Critical Steps in Learning From Incidents: Using Learning Potential in the Process From Reporting an Incident to Accident Prevention

• Autorzy: Drupsteen L. , Groeneweg J. , Zwetsloot G. I. J. M.
• Języki publikacji: EN

Abstrakty

EN

Many incidents have occurred because organisations have failed to learn from lessons of the past. This means that there is room for improvement in the way organisations analyse incidents, generate measures to remedy identified weaknesses and prevent reoccurrence: the learning from incidents process. To improve that process, it is necessary to gain insight into the steps of this process and to identify factors that hinder learning (bottlenecks). This paper presents a model that enables organisations to analyse the steps in a learning from incidents process and to identify the bottlenecks. The study describes how this model is used in a survey and in 3 exploratory case studies in The Netherlands. The results show that there is limited use of learning potential, especially in the evaluation stage. To improve learning, an approach that considers all steps is necessary.

Słowa kluczowe

EN

organisational learning; incident; survey; learning potential; case studies

PL

wypadki przy pracy; profilaktyka; zdarzenie wypadkowe; studia przypadków; uczenie się organizacji; zdarzenie potencjalnie wypadkowe

• Wydawca: Taylor & Francis
• Czasopismo: International Journal of Occupational Safety and Ergonomics
• Rocznik: 2013
• Tom: Vol. 19, No. 1
• Strony: 63--77
• Opis fizyczny: Bibliogr. 39 poz., rys., tab., wykr.

Twórcy

autor

Drupsteen L.

• TNO Work and Employment, The Netherlands

autor

Groeneweg J.

• Leiden University, Leiden, The Netherlands
• TNO Work and Employment, The Netherlands

autor

Zwetsloot G. I. J. M.

• TNO Work and Employment, The Netherlands
• Institute of Work, Health and Organisations, Nottingham University, Nottingham, UK

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