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Lean management in improving the organization - case study

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Języki publikacji
EN
Abstrakty
EN
Purpose: The aim of this article is to present the results of research on needs and possibilities of implementing Lean Management concept at the university. Using the literature review and the results of empirical research, author proposes specific solutions (tools). Design/methodology/approach: The aim of the research was carried out on the basis of latest world literature review and empirical research conducted at a Polish university, the domain of which is practical education. The article is a case study with a proposal for the implementation of LM in a selected university. The research covered selected organizational units of universities. Findings: Recommendations for the use of selected Lean tools is the need to rationalize the activities undertaken in universities, including continuous improvement and flexibility of processes. There are economically justifiable actions to reduce waste and losses occurring in universities, as well as the integration of diversified and often non-cooperating organizational (functional) units. The proposals presented in this article may become an inspiration for universities that are thinking about implementing previously unused improvement tools. Research limitations/implications: Empirical research has been limited to one university, and the proposed methods and tools relate to selected functional areas. LM implementation requires prior analysis of the needs and capabilities of each organization. Practical implications: Due to the functioning of universities in an increasingly difficult to predict environment, they are forced to look for ways not only to survive, but above all to continuously improve the entire organization. The implemented rationalization and development measures should contribute to the improvement of the effectiveness and efficiency of management. Unpredictable changes concern the legal, socio-cultural, economic and economic environment, as well as the COVID-19 epidemic situation. These challenges are met by the concept of LM - as an inspiration and an opportunity to accelerate remedial and pro-development actions. Originality/value: The article is dedicated to people interested in the theory and practice of the LM concept. The use of the methods and tools proposed by the author in various functional areas of the university may bring about beneficial changes in the form of improvements in activities, time savings, as well as rationalization and greater efficiency of the implemented processes.
Rocznik
Tom
Strony
121--140
Opis fizyczny
Bibliogr. 34 poz.
Twórcy
autor
  • Angelus Silesius State University, Wałbrzych
autor
  • Wrocław University of Science and Technology, Faculty of Mechanical Engineering, Department of Mechanics, Materials and Biomedical Engineering
Bibliografia
  • 1. Adam, M., Hofbauer, M., Stehling, M. (2021). Effectiveness of a lean simulation training: challenges, measures and recommendations. Production Planning and Control, No. 32(6). doi: 10.1080/09537287.2020.1742375.
  • 2. Adzhienko, V., Vermennikova, L.V., Davydova, N.S., Kuizheva, S.K. (2021). A lean university as an innovative model of university management. New Technologies, No. 17(2). doi: 10.47370/2072-0920-2021-17-2-111-120.
  • 3. Alefari, M., Salonitis, K., Xu, Y. (2017). The role of leadership in implementing lean manufacturing. Procedia CIRP, Elsevier, pp. 756-761.
  • 4. Allaoui, A., Benmoussa, R. (2020). Employees attitudes toward change with Lean Higher Education in Moroccan public universities. Journal of Organizational Change Management, 33(2). doi: 10.1108/JOCM-08-2018-0232.
  • 5. Avella, L. (2017). Reinforcing University-Companies Ties: Implementation of the “Specialist Programme in Operations Management and Lean 6 Sigma” in response to the training requirements of industry. WPOM-Working Papers on Operations Management, 8. doi: 10.4995/wpom.v8i0.7135.
  • 6. Bacoup, P., Michel, C., Pralus, M., Habchi, G. (2016). Implementation of ISO and Lean management into administration. Application in a University Department. Qualita, February.
  • 7. Benuyenah, V. (2021). Can the concept of “lean management” be applied to academic recruitment? - a quasi-theoretical discourse. Rajagiri Management Journal, No. 15(2). doi: 10.1108/ramj-07-2020-0039.
  • 8. Ciarniene, R., Vienazindiene, M. (2014). How to Facilitate Implementation of Lean Concept? Mediterranean Journal of Social Science, No. 5(13), pp. 177-183.
  • 9. Detyna, B., Detyna, J. (2016). Multidimensionality of management efficiency - measurement proposal in public administration. In: A. Świrska, K. Wąsowska, (Ed.), Effectiveness of management: micro and macro level (pp. 68-80). Siedlce: Siedlce University of Natural Sciences and Humanities Publishing House.
  • 10. Detyna, B. (2018). Implementation of lean management concept at the university. Zeszyty Naukowe Wyższej Szkoły Humanitas, No. 19(2), pp. 65-81. doi: 10.5604/01.3001.0012.2039.
  • 11. Gento, A.M., Pimentel, C., Pascual, J.A. (2021). Lean school: an example of industry-university collaboration. Production Planning and Control, No. 32(6). doi: 10.1080/09537287.2020.1742373.
  • 12. Gómez-Molina, D.L., Moyano-Fuentes, J. (2021). Lean management in universities: a systematic literature review. International Journal of Lean Six Sigma. doi: 10.1108/IJLSS-12-2020-0224.
  • 13. Grudowski, P., Wiśniewska, M. (2019). Lean Management in higher education institutions? How to begin? Scientific Papers of Silesian University of Technology. Organization and Management Series, No. 137, pp. 49-61.
  • 14. Hafidzoh, N., Romle, A.R., Rozai, A.A.M., Rodzi, S.M. (2016). Lean Management Approach at University Library in Malaysia: A New Insight. World Applied Sciences Journal, No. 34(4). doi: 10.5829/idosi.wasj.2016.34.4.15676.
  • 15. Halling, B. (2013). Lean Implementation The Significance of People and Dualism. Stockholm: Licentiate Thesis in Technology and Health.
  • 16. Henry, N. (2016). Public Administration and Public Affairs. London-New York: Routledge Taylor & Francis Group.
  • 17. Imai, M. (2012). Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy. Washington: Kaizen Institute.
  • 18. Jedynak, P. (2015). Lean management implementation: Determinant factors and experience. Jagiellonian Journal of Management. No. 1(1), pp. 51-63.
  • 19. Klein, L.L., Tonetto, M.S., Avila, L.V., Moreira, R. (2021). Management of lean waste in a public higher education institution. Journal of Cleaner Production, No. 286. doi: 10.1016/j.jclepro.2020.125386.
  • 20. Krdzalić, A., Brgulja, A., Durakovic, B. (2020). Implementation of lean practices in a higher education institution’s student affairs office: A case study from a Bosnian University. International Journal on Advanced Science. Engineering and Information Technology, No. 10(2). doi: 10.18517/ijaseit.10.2.10822.
  • 21. Lam, M., O’Donnell, M., Roberson, D. (2015). Achieving employee commitment for continuous improvement initiatives. International Journal of Operations & Production Management, No. 2.
  • 22. Leana, C.R., Buren, H.J. (1999). Organizational social capital and employment practices carrier. Academy of Management Review, Vol. 24, No. 3.
  • 23. Locher, D. (2011). Lean Office and Service Simplified: The Definitive How-To Guide. New York: Taylor & Francis Inc.
  • 24. Mcguire, D., Stoner, L., Mylona, S. (2008). The Role of Line Managers as Human Resource Agents in Fostering Organizational Change in Public Services. Journal of Change Management, Vol. 8, Iss. 1.
  • 25. Osborne, S.P., Radnor, Z., Nasi, G. (2012). A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach. American Review of Public Administration, No. 43(2), pp. 135-158.
  • 26. Radnor, Z. (2010). Lean in Public Services: Panacea or Paradox? Public Money & Management, No. 28(1), pp. 3-7, 2010, doi:10.1111/j.1467-9302.2008.00610.x.
  • 27. Randhawa, J.S., Ahuja, I.S. (2017). Examining the role of 5S practices a facilitator of business excellence in manufacturing organizations. Measuring Business Excellence, No. 21, pp. 191-206.
  • 28. Ribeiro, D.V., Silva T.O., Ames, D. (2019). University management: The lean production allied to the program quality of life at work. Gestao e Producao, No. 26(4), doi: 10.1590/0104-530X2259-19.
  • 29. Singh, J., Singh H. (2015). Continuous improvement philosophy - literature review and directions. Benchmarking: An International Journal, No. 22, pp. 75-111.
  • 30. Vasilieva, G.N., Pletneva, T.V., Bornyakova, E.V. (2021). Application of lean technologies of educational process control under the conditions of epidemiological uncertainty. Bulletin of Udmurt University. Series Economics and Law, No. 31(2), pp. 196-203. doi: 10.35634/2412-9593-2021-31-2-196-203.
  • 31. Wamack, J.P., Jomes, D.T. (2001). Odchudzanie firmy. Eliminacja marnotrawstwa - kluczem do sukcesu. Warszawa: Centrum Informacji Menedżera.
  • 32. Wiśniewska, M., Grudowski, P. (2016). High-quality academic teachers in business school. The case of The University of Gdańsk, Poland. Total Quality Management & Business Excellence, No. 27(10), pp. 1158-1170, doi: 10.1080/14783363.2015.1064766.
  • 33. Yeh, S.T., Arthaud-Day, M., Turvey-Welch, M. (2021). Propagation of lean thinking in academic libraries. Journal of Academic Librarianship, No. 47(3). doi: 10.1016/j.acalib.2021.102357.
  • 34. Yorkstone, S. (2016). Lean Universities. In: The Routledge Companion to Lean Management. In: T. Netland, D. Powell (Eds). Edinburgh: Edinburgh Napier University, pp. 1-23.
Uwagi
PL
Opracowanie rekordu ze środków MNiSW, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2024).
Typ dokumentu
Bibliografia
Identyfikator YADDA
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