General guidelines for quality management and technology in the supply chain for example of metallurgical industry

• Autorzy: Zimon D.

Warianty tytułu

PL

Główne wytyczne zarządzania jakością i technologią w łańcuchu dostaw na przykładzie branży metalurgicznej

• Języki publikacji: EN

Abstrakty

EN

The main objective of the study was to develop a model supporting the process of quality management and technology in the supply chain. This model will be enough general and universal in nature that the guidelines will be able to implement various production companies. Assumptions of the model have been developed during the four-month research internship author of one of the largest and most advanced foundry in Poland pressure, Meta-Zel Company. According to the author developed model should significantly improve the functioning of enterprises of the metallurgical industry through: the construction of effective forms of customer communication, the realization of the logistics processes based on customer requirements, ensuring customer service at a high level.

PL

Głównym celem pracy było opracowanie modelu wspierającego proces zarządzania jakością i technologią w łańcuchu dostaw. Model ten będzie miał na tyle ogólny i uniwersalny charakter, że jego wytyczne będą mogły implementować różne przedsiębiorstwa prowadzące działalność produkcyjną. Założenia modelu zostały opracowane podczas czteromiesięcznego stażu naukowego autora w jednej z największych i najnowocześniejszych odlewni ciśnieniowych w Polsce, frimie Meta-Zel. Zdaniem autora opracowany model powinien znacząco usprawnić funkcjonowanie przedsiębiorstw z branży metalurgicznej poprzez: budowę skutecznych form komunikacji z klientem, realizację procesów logistycznych w oparciu o wymagania klienta, zagwarantowanie obsługi klienta na wysokim poziomie, itp.

Słowa kluczowe

EN

quality management; technology; supply chain

PL

zarządzanie jakością; technologia; łańcuch dostaw

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2015
• Tom: Vol. 12, No. 2
• Strony: 212--219
• Opis fizyczny: Bibliogr. 21 poz., rys.

Twórcy

autor

Zimon D.

• Rzeszow University of Technology, Faculty of Management, Department of Management Systems and Logistics

Bibliografia

• 1. Bernardo M., Casadesus M., Karapetrovic S., Heras I., 2012, Integration of standardized management systems: does the implementation order matter?, “International Journal of Operations & Production Management”, 32(3).
• 2. Brah S.A., Ying Lim H., 2006, The effects of technology and TQM on the performance of logistics companies, “International Journal of Physical Distribution & Logistics Management”, 36(3).
• 3. Budzik G., Kozik B., Pacana J., 2013, Defining influence of load conditions on distribution and value of stresses in dual-power-path gear wheels applying FEM, “Aircraft Engineering and Aerospace Technology” ,85(6).
• 4. Czajkowska A., Kadłubek M., 2015, Management of factors affecting quality of processes in construction enterprises, “Polish Journal of Management Studies”, 11(1).
• 5. Fonseca L., 2015, Relationship between ISO 9001 certification maturity and EFQM business excellence model results,“QUALITY, INNOVATION, PROSPERITY”, 19(1).
• 6. Kadłubek M., Grabara J., 2015, Customers' expectations and experiences within chosen aspects of logistic customer service quality, “International Journal for Quality Research”, 9(2).
• 7. Lubimow J., 2014, Manager’s qualifications in municipal partnerships, “Polish Journal of Management Studies”, 9 (1).
• 8. Kafel P., Sikora T., 2014, The level of management maturity in the Polish food sector and its relation to financial performance, “Total Quality Management & Business Excellence”, 25(5-6).
• 9. Malindžák D., 2012, Application of logistic principles in metallurgical production, “Metalurgija”, 51(3).
• 10. Malindžák D., Mervart J., Lenort R., 2011, The logistic principles for fast flexible strategy design of the company in crisis time, “Managing Global Transitions”, 9(2).
• 11. Malindžák D., Zimon D., 2014, The basic principles of the analyse for heuristic model creation in metalurgy, [in:] “METAL 2014”, 23rd International Conference on Metallurgy and Materials, May 21-23, Brno, Czech Republic.
• 12. Nowicka-Skowron M., Ulewicz R., 2015, Quality management in logistics processes in metal branch, [in:] “METAL 2015”, 24th International Conference on Metallurgy and Materials, June 3-5, Brno, Czech Republic.
• 13. Pacana J., Pacana A., Bednárová L., 2014, Strength calculations of dual-power path gearing with FEM, “Acta Mechanica Slovakia”, 18(2).
• 14. Rokke C., Yadav O.P., Singh B.N., 2015, Impact of challenges and barriers on the success of TQM: an empirical study, “International Journal of Productivity and Quality Management”, 15(4).
• 15. Ślusarczyk B., Kot S., 2015, Transport Effectiveness in Distribution of Steel Products, “Applied Mechanics and Materials”, 718.
• 16. Skowron-Grabowska B., 2015, Qualitative Problems in Enterprises, “Applied Mechanics and Materials”, 718.
• 17. Tabor J., 2009, Small- and Medium – Size Enterprises’ Technological Development Policies in the Conditions when they use their Quality Management Systems, [In:] Evaluation of Production Process, Ed. And Scientific Elaboration S. Borkowski, A. Novak, Novosibirsk State Techn. Univ., Novosibirsk.
• 18. Tabor J., 2011, Technological Changes in the Conditions of Quality Management System being used. Chapter 8 [In:] Quality Improvement. Monograph. Editing and Scientific Elaboration: S. Borkowski, J. Rosak-Szyrocka, Publish. TRIPSOFT.
• 19. Wolniak R., Skotnicka-Zasadzien B., 2014, The use of value stream mapping to introduction of organizational innovation in industry, “Metalurgija”, 53(4).
• 20. Yusr M.M., Mohd Mokhtar S.S., Othman A.R., 2014, The effect of TQM practices on technological innovation capabilities: Applying on Malaysian manufacturing sector, “International Journal for Quality Research”, 8(2).
• 21. Zimon D., 2015, Impact of the implementation of quality management system on operating cost for small and medium-sized business organizations affiliated to a purchasing group, “International Journal for Quality Research”, 9(4).