The self-assessment of quality culture and dimensions of social responsibility on the example of Pomeranian public organizations - winners of the Pomeranian Quality Award

• Autorzy: Wiśniewska Małgorzata Zdzisława

Identyfikatory

DOI

10.58691/man/196568

• Języki publikacji: EN

Abstrakty

EN

The purpose of the study is to identify the level of quality culture in selected public organizations and identify the strengths and weaknesses of the quality culture of these organizations. The auxiliary purpose is to recognize the level of involvement related to the social responsibility of these entities, assuming that this aspect is important in the overall perception of public organizations [...]. The surveyed organizations were rated very highly, both in terms of the level of quality culture and their commitment in terms of social responsibility. In the first and second cases, according to the adopted scale according to R. Kolman, the prevailing rating is excellent and outstanding. In both cases, the strength is the ongoing cooperation with the local and regional environment, functioning under management systems, and implementation of various programs for the natural environment and climate [...]. This is the first research paper when it comes to national quality competitions and the phenomenon of quality culture and corporate social responsibility.

Słowa kluczowe

EN

organizational culture; social responsibility; quality; excellence model; Pomeranian Quality Award

PL

kultura organizacyjna; odpowiedzialność społeczna; jakość; model doskonałości; Pomorska Nagroda Jakości

• Wydawca: University of Zielona Góra, Faculty of Economics and Management
• Czasopismo: Management
• Rocznik: 2024
• Tom: Vol. 28, no. 2
• Strony: 301--326
• Opis fizyczny: Bibliogr. 88 poz., tab.

Twórcy

autor

Wiśniewska Małgorzata Zdzisława

• University of Gdansk, Faculty of Management, Poland

• https://orcid.org/0000-0002-5193-2153

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025)