Quality management and controlling in manufacturing enterprises versus their performance

• Autorzy: Potkany Marek , Stasiak-Betlejewska Renata , Gejdos Pavol , Grofčíková Janka

Identyfikatory

DOI

10.17512/pjms.2024.30.2.13

Warianty tytułu

PL

Zarządzanie jakością i controlling w przedsiębiorstwach produkcyjnych w kontekście ich wyników

• Języki publikacji: EN

Abstrakty

EN

The application of principles of quality management and controlling has already been established in the business environment with the potential of numerous benefits and performance impacts. The aim of the research is to identify the scale of use of both management approaches in Slovak manufacturing enterprises and evaluate their perception in terms of capital structure vs. performance. The research aim prioritizes a strategic approach to quality and controlling that enables to identify its real understanding and application in the contemporary enterprises management. In research period 2022-23, a questionnaire survey and structured interviews were conducted to obtain 356 responses from managers of manufacturing enterprises. The Chi-square goodness-of-fit test was applied for the representativeness test. In addition, the 95% interval estimate of relative frequencies and the two-sample test were applied for hypothesis testing. The study identified a statistically significant difference between the capital structure of manufacturing enterprises and their overall understanding and practical application of quality management and controlling methods or approaches, in relation to the performance measured by the ROS indicator.

PL

Stosowanie zasad zarządzania jakością i controllingu jest już ugruntowane w środowisku biznesowym, oferując potencjał licznych korzyści i wpływu na wyniki działalności. Celem badania jest zidentyfikowanie skali wykorzystania obu podejść zarządczych w słowackich przedsiębiorstwach produkcyjnych oraz ocena ich postrzegania w kontekście struktury kapitałowej w odniesieniu do wyników. Badanie koncentruje się na strategicznym podejściu do zarządzania jakością i controllingu, które pozwala zidentyfikować rzeczywiste rozumienie i zastosowanie tych metod w zarządzaniu współczesnymi przedsiębiorstwami. W okresie badawczym 2022-2023 przeprowadzono ankietę oraz wywiady strukturyzowane, uzyskując 356 odpowiedzi od menedżerów przedsiębiorstw produkcyjnych. W celu sprawdzenia reprezentatywności zastosowano test dopasowania Chi-kwadrat. Ponadto zastosowano 95-procentowy przedział ufności dla częstości względnych oraz test dwupróbkowy do weryfikacji hipotez. Badanie wykazało istotną statystycznie różnicę pomiędzy strukturą kapitałową przedsiębiorstw produkcyjnych a ich ogólnym zrozumieniem i praktycznym zastosowaniem metod lub podejść związanych z zarządzaniem jakością i controllingiem, w odniesieniu do wyników mierzonych wskaźnikiem ROS.

Słowa kluczowe

EN

controlling; quality management; performance; manufacturing enterprises

PL

controlling; zarządzanie jakością; wyniki; przedsiębiorstwa produkcyjne

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2024
• Tom: Vol. 30, No. 2
• Strony: 214--229
• Opis fizyczny: Bibliogr. 75 poz., rys., tab.

Twórcy

autor

Potkany Marek

• Technical University in Zvolen, Department of Economics, Management and Business, Slovakia

• https://orcid.org/0000-0002-7477-6157

autor

Stasiak-Betlejewska Renata

• Czestochowa University of Technology, Department of Production Engineering and Safety, Poland

• https://orcid.org/0000-0001-8713-237X

autor

Gejdos Pavol

• Technical University in Zvolen, Department of Economics, Management and Business, Slovakia

• https://orcid.org/0000-0001-6521-9730

autor

Grofčíková Janka

• Matej Bel University in Banská Bystrica, Department of Finance and Accounting, Slovakia

• https://orcid.org/0000-0001-5050-4715

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025).