Guidelines for promoting understanding of blockchain's influence on business operations in service sector

• Autorzy: Phimolsathien Thepparat

Identyfikatory

DOI

10.17512/pjms.2022.25.1.20

Warianty tytułu

PL

Wytyczne dotyczące promowania zrozumienia wpływu blockchain na działalność biznesową w sektorze usług

• Języki publikacji: EN

Abstrakty

EN

The objective of this study is to investigate the level of understanding of blockchain technology for businesses in the service sector and the level of impact of blockchain technology on business operations in the service sector, with the further aim of recommending readiness planning for the impact of blockchain technology on business operations in the service sector. The outcome of the study revealed that participants perceived the overall level of impact of blockchain technology on business operations in the service sector to be at mid-level. However, almost half of the participants were unsure about the level of impact of blockchain technology on business operations in the service sector. The issue about which most participants were uncertain was if the application of blockchain technology in businesses in the service sector could facilitate their work or coordination with suppliers. 58.40% of participants were unsure about this issue. Furthermore, the outcome of the study showed that understanding blockchain technology influenced the impact of blockchain technology on business operations in the service sector and could forecast 61.4% of the impact. As for readiness planning for the impact of blockchain technology on business operations in the service sector, it can be recommended that operators prepare their personnel and human resources, both in terms of numbers and capacity, to respond to changing trends in the market as well as basic understanding about blockchain technology. Operators should also prepare their business infrastructure by setting up a system to develop blockchain technology for management work within their organizations.

PL

Celem niniejszego opracowania jest zbadanie poziomu zrozumienia technologii blockchain dla przedsiębiorstw w sektorze usług oraz poziomu wpływu technologii blockchain na działalność biznesową w sektorze usług, z dalszym celem rekomendacji planowania gotowości na wpływ technologia blockchain w działalności biznesowej w sektorze usług. Wyniki badania wykazały, że uczestnicy postrzegali ogólny poziom wpływu technologii blockchain na działalność biznesową w sektorze usług jako średni. Jednak prawie połowa uczestników nie była pewna poziomu wpływu technologii blockchain na działalność biznesową w sektorze usług. Kwestią, co do której większość uczestników była niepewna, było to, czy zastosowanie technologii blockchain w firmach z sektora usług może ułatwić im pracę lub koordynację z dostawcami. 58,40% uczestników było niepewnych tego problemu. Ponadto wyniki badania wykazały, że zrozumienie technologii blockchain wpłynęło na wpływ technologii blockchain na działalność biznesową w sektorze usług i może prognozować 61,4% wpływu. Jeśli chodzi o planowanie gotowości na wpływ technologii blockchain na działalność biznesową w sektorze usług, można rekomendować, aby operatorzy przygotowali swój personel i zasoby ludzkie, zarówno pod względem liczebności, jak i zdolności, do reagowania na zmieniające się trendy na rynku, a także podstawowe zrozumienie technologii blockchain. Operatorzy powinni również przygotować swoją infrastrukturę biznesową, tworząc system do rozwijania technologii blockchain do prac zarządczych w ich organizacjach.

Słowa kluczowe

EN

blockchain technology; service sector business; impact of blockchain technology

PL

technologia blockchain; biznes w sektorze usług; wpływ technologii blockchain

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2022
• Tom: Vol. 25, No. 1
• Strony: 327==345
• Opis fizyczny: Bibliogr. 26 poz., tab.

Twórcy

autor

Phimolsathien Thepparat

• King Mongkut's Institute of Technology Ladkrabang, Thailand

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).