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HR roles : the state-of-the-art and challenges

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EN
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EN
Purpose: The aim of this paper is to identify roles played by HR departments in Polish innovative enterprises. Design/methodology/approach: A critical analysis of literature, research results and reports analysis helped to achieve the aim. In order to identify the tasks performed by HR departments, D. Ulrich’s model was employed. Findings: The roles most commonly performed by the HR departments of the analysed enterprises were those of administrative expert and employee champion. The roles of strategic partner and change agent were somewhat less commonly undertaken. Moreover, HR departments most commonly undertake activities aimed at creating a good working atmosphere, analysing employees’ competences and allowing them to develop, as well as quick and efficient processing employee matters. Digital transformation results in a change of expectations towards HR departments. The challenges faced by HR departments will revolve around the implementation of IT solutions in enterprises, improving the efficiency of employee management, and coping with the expectations of future employees from generation Y and Z. Practical implications: The HR department should perform new tasks within its roles. Given the simultaneous benefits and concerns related to digital transformation, it will fall to HR departments to assume the role of change agent by ensuring their organisations’ capacity for change, as well as administrative expert responsible for reengineering organisational processes. Originality/value: The tasks and roles played by HR department in innovative enterprises were identified. By analysing trends on the market, it was concluded that the HR departments are facing challenges.
Rocznik
Tom
Strony
315--325
Opis fizyczny
Bibliogr. 24 poz.
Twórcy
  • UMCS, Faculty of Economics
Bibliografia
  • 1. Bourque, L.B., Clark, V.A. (1999). Processing Data, The Survey Example. Series: Quantitive Applications In the Social Science (Book 85). US: Sage Publications, Inc.
  • 2. Brockbank, W., Ulrich, D., Kryscynski, D.G., Ulrich, M. (2018). The future of HR and information capability. Strategic HR Review, 17(1), pp.3-10, https://doi.org/10.1108/SHR-11-2017-0080.
  • 3. DiRomualdo, A., El-Khoury, D., Girimonte, F. (2018). HR in the digital age: how digital technology will change HR’s organization structure, processes and roles. Strategic HR Review, 17(5), pp.234-242, https://doi.org/10.1108/SHR-08-2018-0074.
  • 4. Gajdzik, B., Grabowska, S. (2018). The lexicon of terms used in industry 4.0. Scientific Papers of Silesian University of Technology. Organization and Management Series, No. 132, pp. 221-238. http://dx.doi.org/10.29119/1641-3466.2018.132.13.
  • 5. GEN Z AND MILLENNIALS COLLIDE AT WORK, Despite the tech revolution, Gen Z and Millennials crave in-person collaboration (2016). Future Workplace and Randstad. Retrieved from: https://workplacetrends.com/wp-content/uploads/2017/07/Gen-Z-and-Millennials-Collide-at-Work-Final.pdf, 3.06.2019.
  • 6. Global Human Capital Trends 2016. The new organization: Different by design, Deloitte. Retrieved from: https://www2.deloitte.com/pl/pl/pages/human-capital/articles/hr-trendy-2016-raport.html; www2.deloitte.com/pl/pl/pages/human-capital/articles/hr-trendy-2016-raport.html, 3.06.2019.
  • 7. Golińska-Pieszyńska, M., Batorowicz, B. (2018). Impact of open data on innovation activities of enterprises. Scientific Papers of Silesian University of Technology. Organization and Management Series, No. 132, pp. 239-252. http://dx.doi.org/10.29119/1641-3466.2018.132.14.
  • 8. Ingham, J., Ulrich, D. (2016). Building better HR departments. Strategic HR Review, 15(3), pp. 129-136. https://doi.org/10.1108/SHR-03-2016-0025.
  • 9. Karasek, A. (2017). Model zarządzania zasobami ludzkimi w innowacyjnym przedsiębiorstwie (Doctoral dissertation). Politechnika Śląska, Wydział Organizacji Zarządzania, Zabrze.
  • 10. Kaufman, B.E. (2015). Evolution of Strategic HRM as seen through two founding books: a 30th Anniversary perspective on development of the field. Human Resource Management, 549(3), pp. 389-407. https://doi.org/10.1002/hrm.21720.
  • 11. Keegan, A., Francis, H. (2010). Practitioner talk: The changing textscape of HRM and emergence of HR business partnership. The International Journal of Human Resource Management, 21(6), pp.873-898. https://doi.org/10.1080/09585191003729341.
  • 12. Leading the social enterprise: Reinvent with a human Focus, 2019 Deloitte Global Human Capital Trends. Retrieved from: https://www2.deloitte.com/content/dam/insights/us/articles/5136_HC-Trends-2019/DI_HC-Trends-2019.pdf, 3.06.2019.
  • 13. Oslo Manual (2006). Guidelines for Collecting and Interpreting Innovation Data. OECD.
  • 14. People analytics: driving business performance with people data. Global research REPORT, June 2018, CIPD and Workday. Retrieved from: https://www.cipd.co.uk/Images/people-analytics-report_tcm18-43755.pdf, 3.06.2019.
  • 15. Pocztowski, A. (ed.) (2007). Personal function. Diagnosis and directions of change. Kraków: Publisher of the University of Economics.
  • 16. The future of HR 2019: In the Know or in the No, KPMG International. Retrieved from: https://home.kpmg/xx/en/home/insights/2018/11/the-future-of-human-resources.html, 3.06.2019.
  • 17. Tursunbayeva, A., DiLauro, S., Pagliari, C. (2018). People analytics—A scoping review of conceptual boundaries and value propositions. International Journal of Information Management, No. 43, pp.224-247. https://doi.org/10.1016/j.ijinfomgt.2018.08.002
  • 18. Ulrich, D. (1997). Human Resource Champions: The Next Agenda for Adding Value and Delivering Results. Boston, MA: Harvard Business Press.
  • 19. Ulrich, D. (2016). HR at a crossroads. Asia Pacific Journal of Human Resources, No. 54, pp.148-164, doi:10.1111/1744-7941.12104.
  • 20. Ulrich, D., Brockbank, W. (2008). Creating value by the HR department. Kraków: Oficyna a Wolters Kluwer business.
  • 21. Ulrich, D., Grochowski, J. (2018). Building a world class HR department. Strategic HR Review, 17(4), pp.181-185, https://doi.org/10.1108/SHR-05-2018-0046.
  • 22. Vargas, R., Yurova, Y.V., Ruppel, C.P., Tworoger, L.C., Greenwood, R. (2018). Individual adoption of HR analytics: a fine grained view of the early stages leading to adoption. The International Journal of Human Resource Management, 29(22), pp.3046-3067, doi: 10.1080/09585192.2018.1446181.
  • 23. Wawer, M., Muryjas, P. (2016). Business analytics in human resource management in the enterprise. Research Papers of the Wroclaw University of Economics/Prace Naukowe Uniwersytetu Ekonomicznego we Wroclawiu, Iss. 429, pp. 307-316. doi: 10.15611/pn.2016.429.27.
  • 24. Winnicka-Wejs, A., Sokolińska, D., Kawa, H. (2019). Contemporary role of the HR department in the organization. Academy of Management, 3(1), pp. 6-18, ISSN 2544-512X.
Typ dokumentu
Bibliografia
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