Applying the 5 Why method to verification of non-compliance causes established after application of the Ishikawa diagram in the process of improving the production of drive half-shafts

• Autorzy: Dziuba S. T. , Jarossova M. A. , Gołębiecka N.
• Języki publikacji: EN

Abstrakty

EN

The automotive industry is one of the most important branches of the global industry. For this purpose, products are produced by an extensive network of suppliers. They supply components directly to the (OEM - Original Equipment Manufacturer) or to the secondary market of parts. In recent years, the economic situation in these companies has dramatically deteriorated and it is associated with a decrease in new car sales. These companies are constantly making decisions to improve their production processes using various quality tools. These actions may help to increase their competitive advantage and thereby improve their financial situation. The surveyed company produces drive half-shafts for different types of cars. The studies were carried out to analyse the causes of non-compliance - falling band from the housing on the drive shaft. In order to identify and verify the causes for non-compliance and undertake corrective action following methods were used: Ishikawa diagram, 5WHY and brainstorming.

Słowa kluczowe

EN

5WHY; Ishikawa diagram; brainstorming; drive half-shafts; improvement; automotive sector

PL

5Why; diagram Ishikawy; burza mózgów; półosie napędowe; poprawa; sektor motoryzacyjny

• Wydawca: Oficyna Wydawnicza Stowarzyszenia Menedżerów Jakości i Produkcji
• Czasopismo: Production Engineering Archives
• Rocznik: 2014
• Tom: Vol. 2, No. 1
• Strony: 16--19
• Opis fizyczny: Bibliogr. 10 poz., rys.

Twórcy

autor

Dziuba S. T.

• Institute of Chemistry and Food Technology, Faculty of Engineering and Economics, Department of Quality Analysis, Wroclaw University of Economics, Komandorska St. 118/120, 53-345 Wroclaw, Poland, [phone]

autor

Jarossova M. A.

• Faculty of Commerce, Department of Commodity Science and Product Quality, University of Economics in Bratislava, Dolnozemská cesta 1, 852-35 Bratislava, Slovakia, [phone]

autor

Gołębiecka N.

• Institute of Chemistry and Food Technology, Faculty of Engineering and Economics, Graduate of the Wroclaw University of Economics, Komandorska St. 118/120, 53-345 Wroclaw, Poland

Bibliografia

• 1. Borkowski S. 2013. Toyotarity. Term, model, range. Production Engineering Archives. No. 1. ISSN 2353-5156.
• 2. Borkowski S., Krynke M., Ingaldi M. 2012. Quality of services from the scope of decorative concrete. Chapter 5. [In:] Toyotarity. Quality of services assessment according to BOST method. ed. Borkowski S., Ingaldi M. University of Malibor, Słowenia 2012.p. 52-62.
• 3. Borkowski S., Stasiak - Betlejewska R. 2011. Methodology of Service Processes Improvement. Chapter 1. [In:] Service Processes Improvement.
• Monograph. Editing and Scientific Elaboration S. Borkowski, D. Jelacić, R. Stasiak-Betlejewska. Zagreb: Publish.Damir Jelacić.
• 4. Dziuba S.T., Jarossová M. A., Gołębiecka N. 2013. Applying the Ishikawa diagram in the process of improving the production of drive half-shafts. Chapter 2. In: Toyotarity. Evaluation and Processes/Products Improvement. Monograph. Scientific Editors S. Borkowski, M. Ingaldi. Alba Iulia. Aeternitas. 2013.
• 5. Dziuba S.T., Piekara A., Kopeć B. 2012. The use of ishikawa diagram as means of improving the quality of hydraulic nipple. In: Toyotarity. Quality and machines operating conditions. Chapter 15. Monograph. Ed. S. Borkowski, J. Selejdak,. Oficyna Wydawnicza Stowarzyszenia Menedzerów Jakości i Produkcji and Faculty of Logistics. University of Maribor. Celje 2012.
• 6. Hamrol A. 2012. Quality management with examples. Wyd. Naukowe PWN, Warszawa.
• 7. Ingaldi M., Jagusiak-Kocik M. 2013. Quality Analysis in the Company from the Ceramic Industry. Chapter 11. [In:] Product Quality Improvement and Companies' Competitiveness. Monography. Editing and Scientific Elaboration Stanisław Borkowski, Manuela Ingaldi. University of Malibor, Celje Słowenia, p.133-143.
• 8. Ingaldi M., Selejdak J., Gajda P. 2013. The Quality Analysis of Glass Products. Chapter 14. [In:] Product Quality Improvement and Companies' Competitiveness. Monography. Editing and Scientific Elaboration Stanisław Borkowski, Manuela Ingaldi. University of Malibor, Celje Słowenia 2013, p.168-178.
• 9. Krynke M., Mielczarek K. 2013. An evaluation of realization of the production process in the cement mill. Production Engineering Archives. No. 1. ISSN 2353-5156.
• 10. Materials from the analysed company, 2012.