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Determinants of consumer decisions in the short-term rental services market (Airbnb) in the aspect of the sharing economy

Treść / Zawartość
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Purpose: The main objective of the manuscript is to identify the determinants influencing the purchasing decisions of consumers using short-term rental services as an aspect of the sharing economy. Design/methodology/approach: The study was conducted using an online survey method, and the research tool was a Google Forms. The subject scope of the study was consumers - members of Facebook groups dedicated to tourism, who had experience using Airbnb platform services. Findings: The results of the study allow for the identification of consumer attitudes towards Airbnb services, the identification of key determinants of the use of Airbnb services and the identification of unique experiences that consumers using Airbnb services expect. Research limitations/implications: Research limitations concern the size of the research sample. In addition, the article presents a statistical analysis of data conducted on the basis of structure indicators and correlation analysis. Practical implications: The results and conclusions from the study regarding consumer preferences in using Airbnb services, the main determinants of choosing Airbnb services and the unique experiences that consumers expect constitute an important guide for entities on the Airbnb services market in terms of shaping their product offering. Originality/value: The originality of the article lies in the comprehensive identification of key determinants of the use of Airbnb services by consumers and the identification of unique experiences that consumers using Airbnb services expect.
Rocznik
Tom
Strony
171--183
Opis fizyczny
Bibliogr. 27 poz.
Twórcy
  • Uniwersytet Ekonomiczny w Poznaniu
  • Uniwersytet Ekonomiczny w Poznaniu, Instytut Marketingu, Katedra Marketingu Produktu
  • Uniwersytet Ekonomiczny w Katowicach, Wydział Zarządzania, Katedra Zarządzania Międzynarodowego
Bibliografia
  • 1. Amaro, S., Andreu, L., Huang, S. (2019). Millennials intentions to book on Airbnb. Current Issues in Tourism, Vol. 22, pp. 2284-2298.
  • 2. Botsman, R., Rogers, R. (2010). What's Mine Is Yours: The Rise of Collaborative Consumption. New York: Harper Business.
  • 3. Bucher, E., Fieseler, C., Fleck, M., Lutz, C. (2018). Authenticity and the sharing economy. Academy of Management Discoveries, Vol. 4, pp. 294-314.
  • 4. Chase, R. (2015). Sharing Economy: Reconstruct the New Business Model in the Future. Zhejiang: Zhejiang People's Publishing House.
  • 5. Cheng, M., Chen, G., Wiedmann, T., Hadjikakou, M., Xu, L., Wang, Y. (2020). The sharing economy and sustainability - assessing Airbnb's direct, indirect and induced carbon footprint in Sydney. Journal of Sustainable Tourism, Vol. 28, pp. 1083-1099.
  • 6. Cheng, M., Foley, C. (2018). The sharing economy and digital discrimination: The case of Airbnb. International Journal of Hospitality management, Vol. 70, pp. 95-98.
  • 7. Dreyer, B., Lüdeke-Freund, F., Hamann, R., Faccer, K. (2017). Upsides and downsides of the sharing economy: collaborative consumption business models' stakeholder value impacts and their relationship to context. Technological Forecasting and Social Change, Vol.125, pp. 87-104.
  • 8. Gurran, N., Phibbs, P. (2017). When tourists move in: how should urban planners respond to Airbnb? Journal of the American Planning Association, Vol. 83, pp. 80-92.
  • 9. Guttentag, D., Smith, S., Potwarka, L., Havitz, M. (2018). Why tourists choose Airbnb: A motivation - based Segmentation Study. Journal of Travel Research, Vol. 57, pp. 279- 413.
  • 10. Guyader H., Piscicelli, L. (2019). Business model diversification in the sharing economy: the case of GoMore. Journal of Cleaner Production, Vol. 215, pp. 1059-1069, 10.1016/j.jclepro.2019.01.114
  • 11. Habibi, M.R., Davidson, A., Laroche, M. (2017). What managers should know about the sharing economy. Business Horizones, Vol. 60(1), pp. 113-121, 10.1016/j.bushor.2016.09.007
  • 12. Hall, C.M., Prayag, G., Safonov, A., Coles, T., Gössling, S., Koupaei, S.N. (2022). Airbnb and the sharing economy. Current Issues in Tourism, Vol. 25, No. 19, pp. 3057-3067.
  • 13. Hamari, J., Sjöklint, M., Ukkonen, A. (2016). The Sharing Economy: Why People Participate in Collaborative Consumption. Journal of the Association for Information Science and Technology, Vol. 67(9), pp. 2047-59.
  • 14. Hati, S.R.H., Balqiah, T.E., Hananto, A., Yuliati, E. (2021). A decade of systematic literature review on Airbnb: the sharing economy from a multiple stakeholder perspective. Helion, Vol. 7.
  • 15. Kim, B. (2019). Understanding Key Antecedents of Consumer Loyalty toward SharingEconomy Platforms: The Case of Airbnb. Gyeongsansi, Korea: School of Business, Yeungnam University.
  • 16. Kwok, L., Xie, K.L. (2018). Pricing strategies on Airbnb: Are multi-unit hosts revenue pros? International Journal of Hospitality Management, Vol. 82, pp. 252-259.
  • 17. Leoni, V. 92020). Stars vs lemons. Survival analysis of peer-to peer marketplaces: the case of Airbnb. Tourism Management, Vol. 79.
  • 18. Lim, W.M., Yap, S., Makkar, M. (2021). Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading? Journal of Business Research, Vol. 122, pp. 534-566.
  • 19. Lin, P.M.C., Fan, D.X.F., Zhang, H.Q., Lau, C. (2019). Spend less and experience more: understanding tourists' social contact in the Airbnb context. International Journal of Hospitality management, Vol. 83, pp. 65-73
  • 20. Mao, Z., Lyu, J. (2017). Why travelers use Airbnb again?: an integrative approach to understanding travelers' repurchase intention. Int. J. Contemp. Hospit. Manag., 29, 2464- 2482.
  • 21. McLaren, D., Agyeman, J. (2015), Sharing Cities: A Case for Truly Smart and Sustainable Cities. Cambridge, London: MIT Press.
  • 22. Mont, O., Palgan, Y.V., Bradley, K., Zvolska, L. (2020). A decade of the sharing economy: Concepts, users, business and governance perspectives. Journal of Cleaner Production, Vol. 269, pp. 1-8.
  • 23. Paulauskaite, D., Powell, R., Coca-Stefaniak, J.A., Morrison, A.M. (2017). Living like a local: authentic tourism experiences and the sharing economy. International Journal of Tourism Research. Willey.
  • 24. Roelofsen, M., Minca, C. (2018). The Superhost. Biopolitics, home and community in the Airbnb dream-world of global hospitality. Geoforum, Vol. 91, pp. 170-181.
  • 25. Tussyadiah, L. (2016). Factors of satisfaction and intention to use peer-to-peer accommodation. International Journal of Hospitality Management, Vol. 55, pp. 70-80.
  • 26. Varma, A., Jukic, N., Pestek, A., Schultz C.J., Nestorov, S. (2016). Airbnb: Exciting innovation or passing fad? Tourism Management Perspectives, Vol. 20, pp. 228-237.
  • 27. Zvolska, L., Lehner, M., Palgan, Y.V., Mont, O., Plepys, A. (2018). Urban sharing in smart cities: the cases of Berlin and London. Local Environment, Vol. 24, No. 7, pp. 628-645.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-e1d8e6ea-1020-4f3c-8de3-594968f402a3
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