Rotation related problems of personnel services in outsourcing companies

• Autorzy: Jasińska A.

Identyfikatory

DOI

10.30657/pea.2018.20.05

• Języki publikacji: EN

Abstrakty

EN

The subject of outsourcing of personnel services are functions and auxiliary tasks in the operation of a given enterprise. It is based on outsourcing specific tasks and entire personnel processes, as well as hiring employees who carry out tasks entrusted by a client. The main problem faced by enterprises is employee turnover caused by numerous absences, sick leave and holidays, and, as a consequence, employees have more and more delays and do not keep their deadlines. Consequently, they are frustrated that they have to perform more duties from other positions and listen to complaints about continuous decline in work efficiency. The problem of employee turnover is becoming a common phenomenon. Therefore, each company should analyse this problem. Starting from identifying the problem and, as a result, implementing appropriate measures to prevent excessive fluctuation of employees. It is also important to enable employees to develop and organize appropriate working conditions, which will ensure the comfort of work and attachment to the employer.

Słowa kluczowe

EN

outsourcing; HR management; employees rotation; work costs

PL

outsourcing; zarządzanie zasobami ludzkimi; rotacja pracowników; koszty pracy

• Wydawca: Oficyna Wydawnicza Stowarzyszenia Menedżerów Jakości i Produkcji
• Czasopismo: Production Engineering Archives
• Rocznik: 2018
• Tom: Vol. 20
• Strony: 20--25
• Opis fizyczny: Bibliogr. 22 poz., rys., tab.

Twórcy

autor

Jasińska A.

• Politechnika Częstochowska, Polska

Bibliografia

• 1. Anderson, M.C. 1997. A Primer in Measuring Outsourcing Results. National Productivity Review, 33-41.
• 2. Ayough A., M. Zandieh, H. Farsijani 2011. The Effect of Shift Rotation on Employee Cortisol Profile, Sleep Quality, Fatigue, and GA and ICA approaches to job rotation scheduling problem: considering employee's boredom, International Journal of Advanced Manufacturing Technology 60 (5-8), 1-16.
• 3. Azizi, N., Saeed Z. Ming L. 2010. Modeling job rotation in manufacturing systems: The study of employee's boredom and skill variations, International Journal of Production Economics, Elsevier, vol. 123(1), 69-85.
• 4. Babjak S., Lešková A., 2012. Engineering services based on knowledge intensive solutions for the automotive industry.
• 5. Brandes O., Brege S., Brehmer P., 2012. The Strategic Importance of Supplier Relationships in the Automotive Industry, Sweden.
• 6. Capgemini, 2008. Application Outsourcing for Automotive OEMs.
• 7. Cybulski K. 2008. Causes and consequences of high fluctuation of sales staff, Warsaw.
• 8 . Essinger J. Pj Gayc.L. 2002. Strategic outsourcing. Concept, models and implementation, Cracow.
• 9. Exact System, 2014. Survey of opinions and moods of automotive representatives 2014 report from the survey, Częstochowa.
• 10. Fine Ch., Whitney D., 1996. Is the make-or-buy process a core competency? Working paper, Centre for Technology, Policy, and Industrial Development, Massachusetts Institute of Technology, Cambridge.
• 11. Harland, C., Knight L., 2005. Outsourcing, Assessing the Risks and Benefits for Organizations, Sectors and Nations.’ International Journal of Operations& Production Management 25.
• 12. Harrison, B, Kelly Mr., 1993. Outsourcing and the Search for Flexibility, 213‐235.
• 13. Holweg M., 2005. The Evolution of Competition in the Automotive Industry.
• 14. Kraśnicka T. 2002. Separation of functions from the company structure - opportunities and threats, Wroclaw.
• 15.Krejner-Nowecka A. 2002. The quality of partnership and the success of outsourcing in the enterprise, Warsaw.
• 16. Mueller, He 2009. Strategic Partnerships in Automotive Supply Chains – The Case of GM, Toyota and VW. European Institute of Management Studies (EIASM) 7th Workshop, Helsinki.
• 17. Power M.J., Desuoza K.C., Bonifazi C. 2004. Outsourcing. Guide to best practices, Warsaw.
• 18. Central Statistical Office Publication, 2014. Human capital in Poland in 2012, Gdańsk.
• 19. Santosh K. Sahuishan R., 2016. Determinants of outsourcing in the automobile sector in india, India.
• 20. Sidor-Rządkowska M. 2011. Competent employee evaluation systems. Preparation, implementation and integration with other HRM systems, Warsaw.
• 21. Stawicka M. K., 2012. Custom production and outsourcing services as non-capital forms of production.
• 22. Trocki M. 2011. Outsourcing. Method of business restructuring, Warsaw.

Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2018).