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Assessing enterprise governance of information technology Maturity Models in Middle East and North Africa region

Wybrane pełne teksty z tego czasopisma
Identyfikatory
Warianty tytułu
Konferencja
Federated Conference on Computer Science and Information Systems (16 ; 02-05.09.2021 ; online)
Języki publikacji
EN
Abstrakty
EN
Enterprise Governance of IT is an important topic for academics and practitioners in the context of achieving enterprise goals while optimizing resource utilization and risk management. EGIT is playing a critical role in developing countries as resources are rare and risk levels are higher. There is a need for EGIT Maturity Models in Middle East and North Africa (MENA) region detected by delivering and analyzing two questionnaires which were shared with a group of participants working in the field. The obtained results have been generalized and consolidated into a generally applicable requirement list covering the specific needs of MENA region. The results of this paper reveal that although there are some global EGIT MMs used in MENA region which cover some maturity dimensions, there is a lack of easy-to-use integrated multi-dimensional EGIT MMs specific for the region needs.
Rocznik
Tom
Strony
183--190
Opis fizyczny
Bibliogr. 38 poz.,
Twórcy
  • College of Computing and Information Technology, Arab Academy for Science, Technology and Maritime Transport, Egypt
  • College of Computing and Information Technology, Arab Academy for Science, Technology and Maritime Transport, Egypt
  • College of Computing and Information Technology, Arab Academy for Science, Technology and Maritime Transport, Egypt
  • Lane Department of Computer Science and Electrical Engineering, West Virginia University, WV, USA
Bibliografia
  • 1. Becker, Joerg; Niehaves, Bjoern; Poeppelbuss, Jens; and Simons, Alexander (2010), "Maturity Models in IS Research". ECIS 2010 Proceedings. Paper 42.
  • 2. ISACA, COBIT® 2019 FRAMEWORK: INTRODUCTION & METHODOLOGY, (2018).
  • 3. de Bruin, Tonia & Rosemann, Michael. (2005). Towards a Business Process Management Maturity Model. Proceedings of the 13th European Conference on Information Systems. 521-532.
  • 4. J. Becker, R. Knackstedt, and J. Pöppelbuß, (2009) “Developing Maturity Models for IT Management,” Bus. Inf. Syst. Eng., vol. 1, no. 3, pp. 213-222
  • 5. AXELOS ITIL Homepage, https://www.axelos.com/best-practice-solutions/itil. Accessed 20/7/20.
  • 6. Office of Government Commerce, Service Design, UK, TSO (2007), pp. 263.
  • 7. ISACA, A Business Framework for the Governance and Management of Enterprise IT (2012).
  • 8. ISO organization, ISO-IEC 38500:2008 Corporate governance of information technology.
  • 9. ISO organization, ISO 31000:2009 Risk management - Principles and guidelines.
  • 10. Open Group Homepage, https://www.opengroup.org/togaf. Accessed 20/7/20.
  • 11. AXELOS PRINCE2 Homepage, https://www.axelos.com/best-practice-solutions/prince2. Accessed 20/7/20.
  • 12. PMI PMBOK Homepage, https://www.pmi.org/pmbok-guide-standards. Accessed 20/7/20.
  • 13. ISO organization, ISO-IEC 27001:2013 Information technology - Security techniques - Information security management systems - Requirements.
  • 14. CMMIINSTITUTE Homepage, https://cmmiinstitute.com. Accessed 20/7/20.
  • 15. ISO organization, ISO-IEC 20000-1:2018 Information technology - Service management -
  • 16. ISO organization, ISO-IEC 15504-2:2003 Information technology - Process assessment - Part 2- Performing an assessment.
  • 17. G. Gheorghe, F. Massacci, and A. Pretschner, (2009) “GoCoMM : A Governance and Compliance Maturity Model∗,” pp. 33-37.
  • 18. ISO organization, ISO 19600:2014 Compliance management systems - Guidelines.
  • 19. ISO organization, ISO 37301:2021 Compliance management systems - Requirements with guidance for use.
  • 20. S. Arezki and Y. Elhissi, (2018) “Toward an IT governance maturity self-assessment model using EFQM and CobiT,” Proc. Int. Conf. Geoinformatics Data Anal. - ICGDA ’18, pp. 198-202.
  • 21. Diogo Proença and José Borbinha, (2018) “Maturity Model Architect: A Tool for Maturity Assessment Support” - 10.1109/CBI.2018.10045
  • 22. D. Proença and J. Borbinha, (2018) “Using enterprise architecture model analysis and description logics for maturity assessment,” Proc. 33rd Annu. ACM Symp. Appl. Comput. - SAC’18, no. November, pp. 102-109.
  • 23. A. Mas and A. Mesquida, (2018) “Software process improvement and capability determination conference 2017,” Comput. Stand. Interfaces, vol. 60, no. November 2018, pp. 1-2.
  • 24. Lee, J., Lee, D., & Kang, S. (2007). An Overview of the Business Process Maturity Model (BPMM) BT - Advances in Web and Network Technologies, and Information Management. In K. C.-C. Chang, W. Wang, L. Chen, C. A. Ellis, C.-H. Hsu, A. C. Tsoi, & H. Wang (Eds.) (pp. 384-395). Berlin, Heidelberg: Springer Berlin Heidelberg.
  • 25. D. Proença and J. Borbinha, (2016) “Maturity Models for Information Systems - A State of the Art,” Procedia Comput. Sci., vol. 100, no. December, pp. 1042-1049.
  • 26. Kohlegger, M., Maier, R., & Thalmann, S. (2009). Understanding maturity models Results of a Structured Content Analysis, (December 2016).
  • 27. Proença, Diogo & Vieira, Ricardo & Borbinha, José. (2017). Information Governance Maturity Model Final Development Iteration. 128-139. 10.1007/978-3-319-67008-9_11.
  • 28. J. Pöppelbuß and M. Röglinger, (2011) “What makes a useful maturity model? A framework of general design principles for maturity models and its demonstration in business process management,” Proc. IEEE Int. Eng. Management Conf., no. August 2014, pp. 244-249.
  • 29. T. Mettler, (2011) “Maturity assessment models: a design science research approach,” Int. J. Soc. Syst. Sci., vol. 3, no. 1/2, p. 81.
  • 30. J. Becker, R. Knackstedt, and J. Pöppelbuß, (2009) “Developing Maturity Models for IT Management,” Bus. Inf. Syst. Eng., vol. 1, no. 3, pp. 213-222.
  • 31. Maier, A. M., Moultrie, J., & Clarkson, P. J. (2012). Assessing Organizational Capabilities: Reviewing and Guiding the Development of Maturity Grids.
  • 32. Poeppelbuss, J., & Roeglinger, M. (2011). What makes a useful maturity model? A framework of general design principles for maturity models and its demonstration in business process management
  • 33. Hamel, F., Ph, T., Falk, H., & Walter, U. (2013). IT Evaluation in Business Groups: A Maturity Model.
  • 34. Bruin, T. De, Freeze, R., & Rosemann, M. (2005). Understanding the Main Phases of Developing a Maturity Assessment Model, (December).
  • 35. Mettler, T. (2009). A Design Science Research Perspective on Maturity Models in Information Systems.
  • 36. M. Alshamy, (2019) “Multi-Purpose and Dimension Enterprise Governance of IT (EGIT) Maturity Model (MM). Internet: https://docs.google.com/forms/d/e/1FAIpQLSf0ForiyeJ46qVeew5MYdynYAedwIaRXXyjGpk63SJmUfaRZg/viewform?usp=sf_link
  • 37. M. Alshamy, (2020) “Multi-Purpose and Multi-Dimension Enterprise Governance of IT (EGIT) Maturity Model (MM) for MEA. Internet: https://docs.google.com/forms/d/e/1FAIpQLSe8p_ZmTl13wQo6gFrHyDHfqE9o0JYViZ86luosWq8csHSnIA/viewform?usp=sf_link.
  • 38. ILO Global Estimates on International Migrant Workers, https://www.ilo.org/wcmsp5/groups/public/---ed_protect/---protrav/---migrant/documents/publication/wcms_808946.pdf. Accessed 16/7/21.
Uwagi
1. Track 3: Advances in Information Systems and Technology
2. Session: 16th Conference on Information Systems Management
3. Communication papers
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-dc1b3bde-6011-43ca-9f32-f05df5362709
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