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The presence of sidewalks is very important to support the safety, comfortability, and activities of pedestrians in CBD (Central Business District). Therefore, this study was conducted to analyze the service quality of the pedestrian lanes in two CBDs of Banda Aceh City using the Importance-Performance Analysis (IPA) method. The results showed most of the service quality variables of the sidewalks are in quadrant A (concentrate here), followed by C (low priority), D (possible over-skill), and B (keep up the good work). This means the qualities of the sidewalk services need to be improved to ensure their performances are in line with pedestrians’ expectations. This is necessary because most of the width and height of these sidewalks were found through field investigation not to meet government standards, whereas several obstacles were also discovered such as the presence of traders, merchandises, and parked vehicles, as well as the lack of seating facilities and disability lanes. These violations are part of the problems in many cities of Indonesia and other developing countries and are due to the lack of public awareness and supervision by the authorities. Therefore, further improvement is recommended to realize the expected pedestrian path.
Czasopismo
Rocznik
Strony
69--82
Opis fizyczny
Bibliogr. 25 poz.
Twórcy
autor
- Syiah Kuala University, Department of Civil Engineering, Jl. Tengku Syech Abdurrauf No.7 Darussalam, 23111, Banda Aceh, Indonesia
autor
- Syiah Kuala University, Department of Civil Engineering, Jl. Tengku Syech Abdurrauf No.7 Darussalam, 23111, Banda Aceh, Indonesia
autor
- Syiah Kuala University, Department of Civil Engineering, Jl. Tengku Syech Abdurrauf No.7 Darussalam, 23111, Banda Aceh, Indonesia
autor
- Syiah Kuala University, Department of Civil Engineering, Jl. Tengku Syech Abdurrauf No.7 Darussalam, 23111, Banda Aceh, Indonesia
Bibliografia
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- 20. Aghaabbasi, M. & Moeinaddini, M. & Zaly Shah, M. & Asadi-Shekari, Z. A new assessment model to evaluate the microscale sidewalk design factors at the neighbourhood level. Journal of Transportation and Health. 2017. No. 5. P. 97-112.
- 21. Mutiawati, C. et al. Kinerja Pelayanan Angkutan Umum Jalan Raya. First Edition. Yogyakarta: Deepublish. 2019. 88 p. [In Indonesian: Road Public Transport Performance].
- 22. Supranto, J. Pengukuran Tingkat Kepuasan Pelanggan untuk Menaikkan Pangsa Pasar. Jakarta: Rineka Cipta, 2011. 298 p. [In Indonesian: Measuring the Level of Customer Satisfaction for Increasing Market Share].
- 23. Bivina, G.R. & Parida, M. Modelling perceived pedestrian level of service of sidewalks: a structural equation approach. Transport. Vol. 34. No. 3. P. 339-350.
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Uwagi
PL
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-db058424-da0c-44e7-b9f8-a94ba01ca2ce