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Identification of human resource risk by managers and employees through the lens of the COVID-19 pandemic

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EN
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EN
Purpose: The main purpose of the paper is to identify the gap between the risks indicated by managers at the beginning of the pandemic and some selected actual challenges. Design/methodology/approach: The text includes both a literature review and the authors’ own study consisting of two parts. The first one deals directly with how companies manage risk. The study used a descriptive form that was completed by managers in the first half of 2020. The second part of the study was conducted using the CAWI method and concerned the evaluation of remote working from the perspective of employees. The particular value of combining these surveys is the possibility to compare risk management with the actual risk. External reports were also used to comment on the results. Findings: Research findings concerning the risks identified at the beginning of the pandemic and the attempt to assess them through the prism of the opinions of employees who worked under pandemic conditions indicate that technology will be an important aspect of many components of the HR function in the future. Thus, it can be accepted that the technological aspect (including the increasing use of IT at work) should be more widely taken into account by employers in the HR risk management methodologies. It is useful to carry out ex-post analysis in risk management methodologies in order to improve the methods of risk identification. Research limitations/implications: The research results presented and the statements put forward are certainly subject to limitations. As mentioned earlier, many of the indications are region- or sector-specific, and a detailed assessment of risk management must be carried out using case study methods. The conclusions arrived at should therefore be treated in a directional manner. However, this does not change the fact that the pandemic itself is certainly a regional as well as a universal issue and poses similar challenges to all. Practical implications: Pointing to the application aspect of the study results, it is worth noting that COVID-19 effects or market changes are conducive to the creation of new standards in the field of human resources risk and the promotion of sustainable use of human capital. The research methodology can be used to analyse the phenomenon of HR risk in organisations, and the research results can be a valuable contribution to building the mentioned standards in organisations. Social implications: Work on new types of risk should also have a positive impact on human capital construction. Further advances in knowledge in this area will be particularly important as it is estimated that the challenges of work organisation (including remote working) in times of pandemic will stay for long time. Originality/value: This paper addresses the issue of HR risk management in the face of the pandemic and the development of remote working. The research problem being identified is whether the pandemic situation gives rise to new areas of HR risk and whether the experiences of this period should influence the way risk is managed in the future.
Rocznik
Tom
Strony
83--100
Opis fizyczny
Bibliogr.35 poz.
Twórcy
  • Poznań University of Economics and Business, Poland
  • Poznań University of Economics and Business, Poland
  • Poznań University of Economics and Business, Poland
Bibliografia
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  • 6. Carnevale, J.B., and Hatak, I. (2020). Employee adjustment and well-being in the era of COVID-19: Implications for human resource management. Journal of Business Research, vol. 116, iss. C, 183-187, DOI: 10.1016/j.jbusres.2020.05.037.
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  • 10. Drozdowski, G., Rogozińska-Mitrut, J., and Stasiak, J. (2021). The Empirical Analysis of the Core Competencies of the Company’s Resource Management Risk. Preliminary Study. Risks, 9(6), 107. https://doi.org/10.3390/risks9060107.
  • 11. European Commission (n.d.). Jobs and economy during the coronavirus pandemic. Retrieved from https://ec.europa.eu/info/live-work-travel-eu/coronavirus-response/jobs-and-economy-during-coronavirus-pandemic_en, 24.11.2021.
  • 12. Godlonton, S. (2020). Employment Risk and Job-Seeker Performance. Journal of Human Resources, 55(1), pp. 194-239, DOI: 10.3368/jhr.55.1.0317-8662R2.
  • 13. Grove, H., Clouse, M., and Xu, T. (2021). Human resource reporting: Implications for corporate governance. Corporate Governance and Organizational Behavior Review, 5(1), pp. 26-36, https://doi.org/10.22495/cgobrv5i1p3.
  • 14. Huang, W., Sun, Q., Guan, X., and Peng, S. (2017). Human Resource Risk Identification and Prevention. Control and Systems Engineering, 14, pp. 18-21.
  • 15. Janasz, K. (2009). Ryzyko i niepewność w gospodarce – wybrane aspekty teoretyczne. Studia i Prace Wydziału Nauk Ekonomicznych i Zarządzania, 14, pp. 87-98.
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  • 19. Kozubíková, L., Zámečník, R., and Výstupová, L. (2020). The perception of human resource risks in the V4 countries. Polish Journal of Management Studies, 21(2), pp. 210-222, DOI: 10.17512/pjms.2020.21.2.15.
  • 20. Lipka, A. (2016). Ryzyko personalne i realizacja strategii kadrowych w kontekście megatrendów. Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 429, pp. 101-111, DOI: 10.15611/pn.2016.429.10.
  • 21. McKinsey (2021). National surveys reveal disconnect between employees and employers around mental health need. Retrieved from https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/national-surveys-reveal-disconnect-between- employees-and-employers-around-mental-health-need, 20.11.2021.
  • 22. Meyer, B., Zill, A., Dilba, D., Gerlach, R., and Schumann, S. (2021). Employee psychological well‐being during the COVID‐19 pandemic in Germany: A longitudinal study of demands, resources, and exhaustion. International Journal of Psychology, Vol. 56, Iss. 4, pp. 532-550, https://doi.org/10.1002/ijop.12743.
  • 23. Mitrofanova, A., Mitrofanova, E.A., Konovalova, V.G., Ashurbekov, R.A., and Trubitsyn, K.V. (2017). Human resource risk management in organization: methodological aspect. Advances in Economics, Business and Management Research, Vol. 38. Proceedings of the International Conference on Trends of Technologies and Innovations in Economic and Social Studies – June 28-30, 2017, pp. 699-705. doi:10.2991/ttiess-17.2017.114.
  • 24. Money (2021). Rynek pracownika wraca. Pensje wyraźnie wzrosły, jest apetyt na więcej. Retrieved from https://www.money.pl/gospodarka/rynek-pracownika-wraca-rosna-oczekiwania-wobec-pensji-6666728048815008a.html, 15.09.2021.
  • 25. Mytnik, Ł., Piskorz, Z., and Badzmirowski, D. (2018). Method of Managing Business- Personnel Risk (MBPR). Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 512, pp. 152-162, DOI: 10.15611/pn.2018.512.14.
  • 26. OECD (2020). OECD Employment Outlook 2020: Worker Security and the COVID-19 Crisis. DOI: https://doi.org/10.1787/1686c758-en.
  • 27. OECD (2021). Tackling the mental health impact of the COVID-19 crisis: An integrated, whole-of-society response. Retrieved from https://www.oecd.org/coronavirus/policy-responses/tackling-the-mental-health-impact-of-the-covid-19-crisis-an-integrated-whole-of-society-response-0ccafa0b/, 17.08.2021.
  • 28. Popescu, S., Santa, R., Teleaba, F., and Ilesan, H. (2020). A structured framework for identifying risks sources related to human resources in a 4.0 working environment perspective. Human Systems Management, 39, pp. 511-527, DOI: 10.3233/HSM-201034.
  • 29. Salvi, A., Raimo, N., Petruzzella, F., and Vitolla, F. (2021). The financial consequences of human capital disclosure as part of integrated reporting. Journal of Intellectual Capital. DOI: 10.1108/JIC-03-2021-0079.
  • 30. Tikhonov, A. (2020). Modern Approaches to the Integrated Assessment of Personnel Risks of an Industrial Enterprise. Research in World Economy, 11(3), 99, DOI: 10.5430/rwe.v11n3p99.
  • 31. Tokarz-Kocik, A. (2019). Staff turnover as a kind of personnel risk in hotel enterprises in Poland, Proceedings of The International Conference on Applied Research in Business, Management and Economics, DOI: 10.33422/bmeconf.2019.12.902.
  • 32. World Bank Group (2021). Investing in Human Capital for a Resilient Recovery: The Role of Public Finance. Washington, DC: World Bank. Retrieved from https://openknowledge.worldbank.org/handle/10986/35840, 22.11.2021.
  • 33. Yan, X., Deng, X., and Sun, S. (2020). Analysis and Simulation of the Early Warning Model for Human Resource Management Risk Based on the BP Neural Network. Complexity. DOI: 10.1155/2020/8838468.
  • 34. Zdrowie psychiczne w środowisku pracy (2021). ZUS – Pracodawcy Rzeczypospolitej Polskiej – Arte Mis. Retrieved from https://pracodawcyrp.pl/upload/files/2021/05/raport-zdrowie-psychiczne-w-srodowisku-pracy-25-05-2021.pdf, 22.11.2021.
  • 35. Zhong, Y., Li, Y., Ding, J., and Liao, Y. (2021). Risk Management: Exploring Emerging Human Resource Issues during the COVID-19 Pandemic. Journal of Risk and Financial Management, 14(5), 228, DOI: 10.3390/jrfm14050228.
Uwagi
PL
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-d9d3ca38-8f8a-4065-a2aa-a07aa4ce25c9
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