Employees' job satisfaction and their work performance as elements influencing work safety

• Autorzy: Dziuba Szymon T. , Ingaldi Manuela , Zhuravskaya Marina

Identyfikatory

DOI

10.2478/czoto-2020-0003

• Języki publikacji: EN

Abstrakty

EN

Job satisfaction has a big impact on how an employee performs his job. Both elements have an impact on job safety and employee perception of it. A satisfied employee devotes himself to work, performs orders better, cares for others and for himself. He feels safe in the enterprise. The aim of the paper was to assess employees' job satisfaction and their work performance with use of simply survey. In order to achieve this aim, a survey was conducted among employees of a chosen metallurgical enterprise who were asked to assess level of their job satisfaction. The employees defined their job satisfaction by referring to 20 statements describing this satisfaction and evaluating three factors that were used to compute the satisfaction index. The survey allowed for indication the general level of employee satisfaction.

Słowa kluczowe

EN

job satisfaction; work performance; work safety

PL

satysfakcja z pracy; wydajność pracy; bezpieczeństwo pracy

• Wydawca: De Gruyter
• Czasopismo: System Safety : Human - Technical Facility - Environment
• Rocznik: 2020
• Tom: Vol. 2, nr 1
• Strony: 18--25
• Opis fizyczny: Bibliogr. 26 poz., rys., tab.

Twórcy

autor

Dziuba Szymon T.

• Wroclaw University of Economics, Poland

autor

Ingaldi Manuela

• Czestochowa University of Technology, Poland

autor

Zhuravskaya Marina

• Ural State University of Railway Transport, Yekaterinburg, Russian Federation

Bibliografia

• [1] Abuhashesh, M., Al-Dmour, R., Masa’deh, R., 2019. Factors that affect Employees Job Satisfaction and Performance to Increase Customers’ Satisfactions, Journal of Human Resources Management Research, 23, Article ID 354277, DOI: 10.5171/2019.354277.
• [2] Aziri, B., 2011. Job satisfaction: a literature review, Management Research And Practice, 3(4), 77-86.
• [3] Babakus, E., Boller, G.W., 1992. An Empirical Assessment of the Servqual Scale. Journal of Business Research, 24(3), 253-68.
• [4] Bakker, A.B., Albrecht, S.L., Leiter, M.P., 2011. Work engagement: Further reflections on the state of play, European Journal of Work and Organizational Psychology, 20(1), 74–88.
• [5] Bin Shmailan, A.S., 2016. The relationship between job satisfaction, job performance and employee engagement: An explorative study, Issues in Business Management and Economics, 4(1), 1-8, DOI:10.15739/IBME.16.001.
• [6] Brenninger, H.-J., 2011. Company Value and Employee Satisfaction: Development of Theoretical Framework, University of Latvia, Riga, Latvia.
• [7] Brenninger, H-J., 2015. Employee satisfaction and its impact on company value, Doctoral thesis. University Of Latvia, Faculty Of Economics and Management, Riga Latvia.
• [8] Dziuba, S.T., Ingaldi, M., 2016. Employees Satisfaction in Chosen Metallurgical Company as an Element Influencing Quality of Finished Products, 25th Anniversary International Conference on Metallurgy and Materials, Tanger, Ostrava, 1769-1775.
• [9] George, J.M., Jones, G.R., 2008. Understanding and Managing Organizational behaviour, Pearson/Prentice Hall, New Yersey, USA.
• [10] Golemann, D., Boyatzis, R., McKee, A., 2004. Emotionale Führung, Ullstein Buchverlage GmbH, Berlin, Germany.
• [11] Herzberg, F., Mausner, B., Snyderman, B., 1959. Motivation to Work. Granada, London, UK
• [12] Judge, T. A., Thoresen, C. J., Bono, J. E., Patton, G.K., 2001. The job satisfaction-job performance relationship: A qualitative and quantitative review, Psychological Bulletin, 127(3), 376-407, DOI: 10.1037/0033-2909.127.3.376
• [13] Kaliski, B.S., 2007. Encyclopedia of Business and Finance, Thompson Gale, Detroit, USA.
• [14] Kelidbari, H. R., Dizgah, M. R., Yusefi, A., 2011. The relationship between organization commitment and job performance of employees of Guilan Province social security organization, Interdisciplinary Journal of Contemporary Research in Business, 3(6), 555.
• [15] Mosadegh Rad, A.M., Yarmohammadian, M.H., 2006. A study of relationship between managers’ leadership style and employees’ job satisfaction, Leadership in Health Services, 2(19), 11–28.
• [16] Nieciejewska, M., 2017. Difficulties in work safety management in a company producing steel flat bars, Production Engineering Archives, 17, 28-31, DOI: 10.30657/pea.2017.17.06
• [17] Ostroff, C., 1992. The relationship between satisfaction, attitudes, and performance: An organizational level analysis, Journal of Applied Psychology, 77(6), 963-974, DOI:10.1037/0021-9010.77.6.963.
• [18] Pietroń-Pyszczek, A., 2010. Satysfakcja pracownicza w zmieniającym się przedsiębiorstwie - możliwości i bariery jej kształtowania, In Lewicka D., Zbiegień-Maciąg L., Wyzwania dla współczesnych organizacji w warunkach konkurencyjnej gospodarki. Wyd. AGH, Kraków, Poland, 491-499.
• [19] Raziq, A., Maulabakhsh, R. 2015. Impact of Working Environment on Job Satisfaction. Procedia Economics and Finance, 23, 717-725, DOI: 10.1016/S2212-5671(15)00524-9.
• [20] Sadler, P., 1997. Zarządzanie w społeczeństwie postindustrialnym, Wyd. WPSB, Kraków, Poland
• [21] Schroffel, A., 1999. How Does Clinical Supervision Affect Job Satisfaction?. The Clinical Supervisor, 18(2), 91-105.
• [22] Shepherd, J.L., Mathews, B.P., 2000. Employee commitment: academic vs practitioner perspectives, Employee Relations, 22(6), 555-575.
• [23] Soonhee, K., 2002. Participative Management and Job Satisfaction: Lessons for Management Leadership, Public Administration Review, 62(2), 231-241, DOI: 0.1111/0033-3352.00173.
• [24] Wexley, K.N., Yukl, G.A., 1984. Organizational Behavior and Personnel Psychology, Richard D. Irwin Inc., Homewood, IL, USA.
• [25] Wolniak, R., Olkiewicz, M., 2019. The Relations Between Safety Culture and Quality Culture, System Safety: Human - Technical Facility - Environment, 1(1), 10-17, DOI: 10.2478/czoto-2019-0002.
• [26] Yalabik, Y.Z., Popaitoon, P., Chowne, J.A., Rayton, B.A., 2013. Work engagement as a mediator between employee attitudes and outcomes, The International Journal of Human Resource Management, 24, 2799-2823.

Uwagi

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).