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Tytuł artykułu

Occupational Health and Safety Management in Polish Enterprises Implementing Total Quality Management Systems

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Języki publikacji
EN
Abstrakty
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Total Quality Management (TQM) is defined as the management approach of the organization aimed at long-term success through client satisfaction, and which benefits all members of the organization and society (ISO 8402; International Organization for Standardization, 1994a). The objective of the study was to evaluate management methods applied to improve working conditions in Polish enterprises implementing TQM. The investigation was conducted in the form of interviews, which covered relevant connections between the TQM concept and occupational health and safety (OHS) systematic management rules. The results revealed that the criteria adopted in investigated enterprises for OHS management systems, as well as the implemented management methods and tools, can be evaluated positively. However, many require significant improvement in order to ensure better compliance with the existing law provisions. Elements of OHS management systems also require better integration with the overall management system of the enterprise.
Rocznik
Strony
85--101
Opis fizyczny
Bibliogr. 16 poz., rys., tab.
Twórcy
  • Central Institute for Labour Protection, Warsaw, Poland
Bibliografia
  • 1.British Standards Institution. (1996). Guide to occupational health and safety management systems (Standard No. BS 8800:1996). London, UK: Author
  • 2.Crosby, P.B. (1979). Quality is free. New York, NY, USA: McGraw-Hill.
  • 3.Deming, W.E. (1986). Out of the crisis. Cambridge, MA, USA: Massachusetts Institute of Technology, Center of Advanced Engineering Study.
  • 4.Feigenbaum, A.V. (1983). Total Quality Control. New York, NY, USA: McGraw-Hill. International
  • 5.Organization for Standardization (ISO). (1994a). Quality management and quality assurance. Vocabulary (Standard No. ISO 8402:1994). Geneva, Switzerland: Author.
  • 6.International Organization for Standardization (ISO). (1994b). Quality systems- Model for quality assurance in design, development, production, installation and servicing (Standard No. ISO 9001:1994). Geneva, Switzerland: Author.
  • 7.International Organization for Standardization (ISO). (1994c). Quality systems- Model for quality assurance in production, installation and servicing (Standard No. ISO 9002:1994). Geneva, Switzerland: Author.
  • 8.International Organization for Standardization (ISO). (1996). Environmental management systems. Specification with guidance to use (Standard No. ISO 14001:1996). Geneva, Switzerland: Author.
  • 9.International Organization for Standardization (ISO). (1999). Quality management systems. Requirements (Standard No. ISO/DIS 9001:2000). Geneva, Switzerland: Author.
  • 10.Juran, J.M. (Ed.). (1988). Quality control handbook. New York, NY, USA: McGraw-Hill.
  • 11.Oakland, J.S. (1998). Total Quality Management. The route to improving performance (2nd ed.). Oxford, UK: Butterworth-Heinemann.
  • 12.Polski Komitet Normalizacyjny (PKN). (1999). Occupational health and safety management systems. Requirements (Standard No. PN-N-18001:1999). Warsaw, Poland: Wydawnictwa Normalizacyjne Alfa-Wero.
  • 13.Polski Komitet Normalizacyjny (PKN). (2000). Occupational health and safety management systems. General guidelines for occupational risk assessment (Standard No. PN-N-18002:2000). Warsaw, Poland: Wydawnictwa Normalizacyjne Alfa-Wero.
  • 14.Recha, M. (1999). Polish Quality Award. Available: http://www.pnj.pl. (In Polish).
  • 15.Standards Australia and Standards New Zealand. (1997). Occupational health and safety management systems-General guidelines on principles, systems and supporting techniques (Standard No. AS/NZS 4804:1997). Homebush, NSW, Australia and Wellington, New Zealand: Authors.
  • 16.Weinstein, M.B. (1997). Quality safety management and auditing. Boca Raton, FL, USA: Lewis
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Bibliografia
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