Determinants of citizen’s intention to use online e-government services : a validation of UMEGA model

• Autorzy: Burhanudddin , Badruddin Syamsiah , Yapid Bunyamin M.

Identyfikatory

DOI

10.17512/pjms.2019.20.1.10

Warianty tytułu

PL

Uwagi dotyczące zamierzeń obywatela do korzystania z usług e-rządu online : walidacja modelu UMEGA

• Języki publikacji: EN

Abstrakty

EN

The aim of this research is to determine the citizen intention on online e-government services. The unified electronic government model (UMEGA) was used in the existing study to investigate in details regarding the individual attitude towards the intention. In addition, the trust factor was investigated as per the strong recommendations of previous researchers. In total of 396 valid responses have been taken from the tax-payers citizens of the Thailand. The findings of the study revealed that the attitude and trust are strong predictor of intention and attitude mediates among the relationship of trust and intention. Furthermore, the limitations of the study along with the future recommendations are also mentioned. Finally, practical implications are also discussed.

PL

Celem tego badania jest określenie intencji obywateli w zakresie usług administracji elektronicznej online. W istniejącym badaniu zastosowano zunifikowany model elektronicznego rządu (UMEGA), aby szczegółowo zbadać indywidualne podejście do intencji. Ponadto zbadano czynnik zaufania zgodnie z silnymi zaleceniami poprzednich badaczy. W sumie 396 ważnych odpowiedzi otrzymano od podatników będących obywatelami Tajlandii. Wyniki badania wykazały, że postawa i zaufanie są silnym predyktorem intencji, a postawa pośredniczy między relacją zaufania i intencji. Ponadto wymieniono również ograniczenia badania wraz z przyszłymi zaleceniami. Na koniec omówiono także praktyczne implikacje.

Słowa kluczowe

EN

unified model of electronic government adoption; UMEGA Model; trust; attitude; intention to use e-government services

PL

jednolity model elektronicznej administracji rządowej; model UMEGA; zaufanie; postawa; zamiar korzystania z usług administracji elektronicznej

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2019
• Tom: Vol. 20, No. 1
• Strony: 119--128
• Opis fizyczny: Bibliogr. 27 poz., tab.

Twórcy

autor

Burhanudddin

• Department of Economics Development and Society Empowerment Faculty of Political Government Institut Pemerintahan Dalam Negeri Sulawesi Selatan Indonesia

autor

Badruddin Syamsiah

• Department of Sociology, Faculty of Social and Political Science Universitas Nasional, Jakarta, Indonesia

autor

Yapid Bunyamin M.

• STAI DDI Sidrap, Tugu Tani Majelling Watang Maritengngae, Sidenreng Rappang, Sulawesi Selatan, Indonesia

Bibliografia

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Uwagi

Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2019).