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Just culture maturity questionnaire validation in a Polish hospital

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Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Purpose: (To present the results of the statistical validation of just culture maturity questionnaire (JCMQ), used to recognize the maturity level of JC among nurses in the hospital in Poland. Methodology: (The case study and 5-stage research with the use of a 5-point Likert scale questionnaire with 28 statements, distributed among nurses. The results were statistically processed with Statistica 13.1 software. Findings: We confirmed the reliability of JCMQ what helped to recognize the level of JC maturity as “wisdom”. The improvement actions were proposed. The priority in this respect seems to be education and constant, undistorted communication and knowledge exchange. Originality: To the best knowledge of the authors, this is the first article in Central Europe and Eastern Countries referring to JC maturity assessment in a hospital setting, and addressed to nurses. The results allow indicating the level of JC maturity concerning Ph. Crosby maturity grid.
Rocznik
Tom
Strony
649--665
Opis fizyczny
Bibliogr. 40 poz.
Twórcy
  • University of Gdansk; Faculty of Management
  • Gdańsk University of Technology, Faculty of Management and Economics
  • Gdańsk University of Technology, Faculty of Management and Economics
Bibliografia
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  • 2. Agency for Healthcare Research and Quality (2020). Retrieved from https://psnet.ahrq.gov.
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  • 6. Barger, D., Marella, W., Charney, F. (2011). Gap assessment of hospitals' adoption of the just culture principles. Pennsylvania Patient Safety Advisory, 8, 4, 138-143.
  • 7. Barnsteiner, J., Disch, J. (2017). Creating a Fair and Just Culture in Schools of Nursing. The Journal of Continuing Education in Nursing, 117, 11, 42‐48.
  • 8. Bishop, A.C., Cregan, B.R. (2015). Patient safety culture: finding meaning in patient experiences. International Journal of Health Care Quality Assurance, 28, 6, 595-610.
  • 9. Boysen, F.G. (2013). Just Culture: A Foundation for Balanced Accountability and Patient Safety. The Ochsner Journal, 13, 3, 400-406.
  • 10. Browne, P., Haysom, G. (2019). Supportive networks, healthier doctors and 'just culture: Managing the effects of medico-legal complaints on doctors. Australian Journal of General Practice, 48, 1-2, 9‐12.
  • 11. Busse, R., Panteli, D., Quentin, W. (2019). An introduction to healthcare quality: defining and explaining its role in health systems. In: R. Busse, N. Klazinga, D. Panteli, W. Quentin (eds.), Improving healthcare quality in Europe Characteristics, effectiveness and implementation of different strategies (pp. 3-17). Copenhagen: WHO/OECD.
  • 12. Cronbach, L.J. (1951). Coefficient alpha and the internal structure of test. Psychometrika, 16, 297-334.
  • 13. Edwards, M.T. (2018). An Assessment of the Impact of Just Culture on Quality and Safety in U.S. Hospitals. American Journal of Medical Quality, 33, 5, 502-508.
  • 14. Fatima, I., Humayun, A., Iqbal, U., Shafiq, M. (2019). Dimensions of service quality in healthcare: a systematic review of literature. International Journal for Quality in Health Care, 31, 1, 11-29.
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  • 18. Maher, A., Ayoubian, A., Rafiei, S., Sheibani Tehrani, D., Mostofian, F. and Mazyar, P.(2019). Developing strategies for patient safety implementation: a national study in Iran. International Journal of Health Care Quality Assurance, 32, 8, 1113-1131.
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  • 20. Marx, D. (2019). Patient Safety and the Just Culture. Obstetrics and Gynecology Clinics of North America, 46, 2, 239‐245.
  • 21. Norouzinia, R., Aghabarari, M., Shiri, M., Karimi, M., Samami E. (2016). Communication Barriers Perceived by Nurses and Patients. Global Journal of Health Science, 8, 6, 65-74.
  • 22. Nwabueze, U. (1995). TQM in the NHS: rhetoric or reality. Total Quality Management: Proceedings of the first world congress. G. Kanji (ed.). London: Chapman & Hall, 259-262.
  • 23. Paradiso, L., Sweeney, N. (2017). The Relationship Between Just Culture. Trust and Patient Safety. CUNY Academic Works. Retrieved from https://academicworks.cuny.edu/ny_pubs/161, 5.05.2020.
  • 24. Paradiso, L., Sweeney, N. (2019). Just culture: It's more than policy. Nursing Management, 50, 6, 38‐45.
  • 25. Patel, P.M., Deshpande, V.A. (2017). Application Of Plan-Do-Check-Act Cycle For Quality And Productivity Improvement – A Review. International Journal for Research in Applied Science & Engineering Technology (IJRASET), 5, I, 197-201.
  • 26. Petschonek, S., Burlison, J., Cross, C. et al. (2013). Development of the just culture assessment tool. Journal of Patient Safety, 9(4), 90-197.
  • 27. Ramírez, E., Martín, A., Villán, Y., Lorente, M., Ojeda, J., Moro, M., Vara, C., Avenza, M., Domingo, M., Alonso, P., Asensio, M., Blázquez, J. Hernández, R., Frías, J., Frank, A. (2018). Effectiveness and limitations of an incident-reporting system analyzed by local clinical safety leaders in a tertiary hospital. Medicine, 97, 38, 1-10.
  • 28. Rosen, M.A., Diaz Granados, D., Dietz, A.S., Benishek, L.E., Thompson, D., Pronovost, P. J., Weaver, S.J. (2018). Teamwork in healthcare: Key discoveries enabling safer, high 21 quality care. The American Psychologist, 73, 4, 433-450.
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  • 33. Taber, K.S. (2018). The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education. Research in Science Education, 48, 1273-1296.
  • 34. Taherdoost, H. (2016). Validity and Reliability of the Research Instrument. How to Test the Validation of a Questionnaire/Survey in a Research. International Journal of Academic Research in Management, 5, 3, 28-36.
  • 35. von Thaden, T.L., Hoppes, M. (2005). Measuring a just culture in healthcare professionals: Initial survey results. Safety Across High-Consequence Industries Conference, St. Louis.Retrieved from https://www.researchgate.net/publication/237579690_MEASURING_A_JUST_CULTURE_IN_HEALTHCARE_PROFESSIONALS_INITIAL_SURVEY_RESULTS.
  • 36. Vozir, F.M., Yurtkoru, E.S. (2017). Organizational culture and intentions towards types of whistleblowing: the case of Turkey and Ethiopia. Research Journal of Business and Management, 4, 4, 527-539.
  • 37. WHO (2019). Conceptual framework for the international classification for patient safety. Version 1.1 final technical report. Retrieved from https://www.who.int/patientsafety/taxonomy/icps_full_report.pdf.
  • 38. WHO (2018a). Handbook for National Quality Policy and Strategy. A practical approach for developing policy and strategy to improve quality of care. Geneva: World Health Organization, 13-15.
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  • 40. Wiśniewska, M.Z. (2018). Kultura bezpieczeństwa żywności [Food safety culture]. Warszawa: CeDeWu
Uwagi
PL
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-cf3e7cf7-a92a-47bd-8c2e-db228b9db216
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