Fuzzy Multi-criteria Decision Model to Support Product Quality Improvement

• Autorzy: Siwiec Dominika , Gawlik Remigiusz , Pacana Andrzej

Identyfikatory

DOI

10.24425/mper.2023.146030

• Języki publikacji: EN

Abstrakty

EN

Improving product quality while making decisions remains a challenge. The objective of this research was to develop a model that supports the precise enhancement of product quality through comprehensive analysis of possibilities, product incompatibilities, root causes, and recommended improvement actions. The model incorporated various tools and methods such as the SMARTER method, expert team selection, brainstorming, Ishikawa diagram, 5M+E rule, FAHP, and FTOPSIS methods. The study demonstrated that integrating quality management tools and decision-making methods into a unified model enables the accurate prioritization of activities for product quality management. This integrated approach represents the novelty of this research. The model was evaluated using a mechanical seal made of 410 alloy. The research findings can be valuable to enterprises seeking to enhance product quality at any stage of production, particularly for modified or new products.

Słowa kluczowe

EN

production engineering; decision support; quality; FAHP; FTOPSIS; multi-criteria decision making

• Wydawca: Production Engineering Committee of the Polish Academy of Sciences ; Polish Association for Production Management
• Czasopismo: Management and Production Engineering Review
• Rocznik: 2023
• Tom: Vol. 14, No. 2
• Strony: 134--149
• Opis fizyczny: Bibliogr. 65 poz., rys., tab., zdj.

Twórcy

autor

Siwiec Dominika

• Rzeszow University of Technology, Faculty of Mechanical Engineering and Aeronautics, Poland

• https://orcid.org/0000-0002-6663-6621

autor

Gawlik Remigiusz

• Cracow University of Economics, Faculty of Economics and International Relations, Poland
• North-West University, NWU Business School, South Africa

• https://orcid.org/0000-0003-3934-2131

autor

Pacana Andrzej

• Rzeszow University of Technology, Faculty of Mechanical Engineering and Aeronautics, Poland

• https://orcid.org/0000-0003-1121-6352

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