The Impact of the KPI System on Employee Motivation to Improve Skills and Work Effectiveness in a Ship Management Company

• Autorzy: Łączyński Tomasz , Przybyłowski Piotr

Identyfikatory

DOI

10.12716/1001.19.01.09

• Języki publikacji: EN

Abstrakty

EN

The aim of this article is to analyse the impact of the KPI (Key Performance Indicators) system on employee motivation in terms of developing competences and improving work effectiveness. The research was conducted on a sample of 114 employees using a questionnaire based on a Likert scale. The one-factor ANOVA technique was used to analyse the results. The results clearly showed that high awareness of the role of the KPI system, regular feedback, knowledge of goals and appropriate support and resources have a significant impact on the level of employee motivation to develop their own skills and improve work performance. The article discusses both theoretical aspects and practical implications of the results that can constitute a basis for improving the quality of management based on KPI indicators in a ship management company.

Słowa kluczowe

EN

training; motivation; ship management; human resources; questionnaire; Key Performance Indicators; KPI; statistical analysis; performance

• Wydawca: Faculty of Navigation, Gdynia Maritime University
• Czasopismo: TransNav : International Journal on Marine Navigation and Safety of Sea Transportation
• Rocznik: 2025
• Tom: Vol. 19 No. 1
• Strony: 69--73
• Opis fizyczny: Bibliogr. 4 poz., tab.

Twórcy

autor

Łączyński Tomasz

• Academy Maritime Services Ltd., Gdynia, Poland

autor

Przybyłowski Piotr

• Gdynia Maritime University, Gdynia, Poland

• https://orcid.org/0000-0002-8588-7629

Bibliografia

• [1] Gusnadi, Y., Hermawan, A. (2020). Designing Employee Performance Monitoring Dashboard Using Key Performance Indicator (KPI). Bit-Tech, 2(2), s. 19-26
• [2] Setyadi A., Edi D. W., Setiawan E. B. (2023). Analisa implementasi keselamatan oleh crew kapal container pada PT. Temas Shipping Jakarta berdasarkan KPI (Key Performance Indicator). Jurnal Sains Dan Teknologi Maritim 2023.
• [3] Parmenter, D. (2015). Key Performance Indicators: Developing, Implementing, and Using Winning KPI. (3rd ed.) Unites States of America: Wiley.
• [4] Jagusiak-Kocik, Marta. (2017). PDCA cycle as a part of continuous improvement in the production company - a case study. Production Engineering Archives. Nr 14, s. 19-22.

Uwagi

1. Pełne imiona podano na stronie internetowej czasopisma w "Authors in other databases."

2. Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025).