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The aim of the work was to assess the possibilities of using the QFD method and selected Lean Manufacturing tools in the process of designing and optimizing the production of concrete raised garden beds. The theoretical part discussed the basics of the QFD methodology and selected Lean tools. The research was conducted in a small enterprise producing concrete products for construction. In the first part of the analysis, the QFD method was used as a tool to identify customer needs regarding concrete raised garden beds. The information collected as a “house of quality” served as a starting point for further research using selected Lean Manufacturing tools such as 5S Practices, the SMED method, the Kaizen philosophy and FMEA method. The results indicated that combining the QFD method with Lean Manufacturing tools can increase the quality of the offered product, better suited to the needs of end users and improve its production process in terms of quality, efficiency and costs.
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Czasopismo
Rocznik
Tom
Strony
509--516
Opis fizyczny
Bibliogr. 42 poz., rys., tab.
Twórcy
autor
- Czestochowa University of Technology Faculty of Management Department of Production Engineering and Safety Al. Armii Krajowej 19b 42-200 Czestochowa, Poland
Bibliografia
- 1. Carnevalli, J.A., Miguel, P.C. (2008) ‘Review, analysis and classification of the literature on QFD – Types of research, difficulties and benefits’, International Journal of Production Economics, 114 (2), pp. 737-754, https://doi.org/10.1016/j.ijpe.2008.03.006
- 2. Jamróz, A. (2017) ‘Praktyczne zastosowanie metody QFD do doskonalenia jakości produktu’, ZN WSH Zarządzanie,4, pp. 297-313, https://doi.org/10.5604/01.3001.0013.0070
- 3. Akao, Y. (1997) ‘QFD: Past, present and future’, International Symposium on OFD, Linköping, Sweden; 1997
- 4. Ćwiklicki, M. (2017) Przewodnik po metodzie QFD. Projektowanie i doskonalenie produktów i usług przy użyciu Quality Function Deployment. Warszawa: Wydawnictwo Pol-text
- 5. Pauliková, A., Čekanová, K., Kopas, M. (2016) ‘QFD – support to higher efficiency of industrial automotive production’, Production Engineering Archives, 10(1), pp. 21-24, https://doi.org/10.30657/pea.2016.10.06
- 6. Chan, L-K., Ming, L-W. (2002) ‘Quality Function Deployment: A literature review’, European Journal of Operational Research, 143, pp.63-497, https://doi.org/10.1016/S0377-2217(02)00178-9
- 7. Ćwiklicki, M., Obora, H. (2008) ‘Ewolucja i dyfuzja metody QFD’, Problemy Jakości, 3, pp. 4-7
- 8. Wolniak, R. (2017) ‘Historia metody QFD’, Zeszyty Naukowe Politechniki Śląskiej. Seria Organizacja i zarządzanie, 100, pp. 553-564
- 9. Jagusiak-Kocik, M. (2021) ‘The practical use of the QFD method in relation to a passive house project’, Construction of optimized energy potential. Budownictwo o zoptymalizowanym potencjale energetycznym, 10(2), pp. 105-112, https://doi.org/10.17512/bozpe.2021.2.13
- 10. Jagusiak-Kocik, M. (2020) ‘Advantages and limitations of using the QFD method in the production of copper products – case study’, Proceedings of the conference METAL, https://doi.org/10.37904/metal.2020.3655
- 11. Wolniak, R. (2018) ‘The use of QFD method advantages and limitation’ Production Engineering Archives, (18), pp. 14-17, https://doi.org/10.30657/pea.2018.18.02
- 12. Jagusiak-Kocik, M. (2021) ‘QFD Method as a Tool to Support the Implementation of Innovations in MSP – Case Study’ In: Soliman Khalid, S. (Ed.) Innovation Management and Information Technology Impact on Global Economy in the Era of Pandemic. International Business Information Management (IBIMA)
- 13. Wolniak, R., Skotnicka, B. (2011) ‘Metody i narzędzia zarządzania jakością teoria i praktyka’ Gliwice: Wydawnictwo Politechniki Śląskiej
- 14. Womack J. P., Jones D.T. (2008) Lean Thinking – szczupłe myślenie Wrocław: Wydawnictwo Prodpress
- 15. Liker, J. (2004) The Toyota Way, 14 management principles from the world greatest manufacturer. New York: Mc-Graw Hill
- 16. Sá, J., Oliveira, A. R., Hines, P., Mourão, F., McDermott, O., Marques, P., Zouari, A., Pathania, A., Ulewicz, R. (2025) ‘The effects of Lean and people’s behaviours on Occupational Safety’, Production Engineering Archives, 31, pp. 1-14, https://doi.org/10.30657/pea.2025.31.1
- 17. Saudi M, Juniati S, Kozicka K, Razimi M. (2019) ‘Influence of Lean Practices on Supply Chain Performance’, Polish Journal of Management Studies, 19(1), pp. 353-363, https://doi.org/10.17512/pjms.2019.19.1.27
- 18. Małysa, T. (2025) ‘Application of selected Lean tools in the improvement of work safety in the use of machinery’, Production Engineering Archives, 31, pp. 129-136, https://doi.org/10.30657/pea.2025.31.12
- 19. Kanabar B, Piparva K.G, Pandya D, Kanabar R.B. (2024) ‘The Impact and Challenges of the Implementation of 5S Methodology in Healthcare Settings: A Systematic Review’, Cureus, 16(7), https://doi.org/10.7759/cureus.64634
- 20. Omogbai, O., Salonitis, K. (2017) ‘The Implementation of 5S Lean Tool Using System Dynamics Approach’, Procedia CIRP, 60, pp. 380-385, https://doi.org/10.1016/j.procir.2017.01.057
- 21. Kanamori, S., Sow, S., Castro, M.C., Matsuno, R., Tsuru, A., & Jimba, M. (2015) ‘Implementation of 5S management method for lean healthcare at a health center in Senegal: a qualitative study of staff perception’, Global Health Action, 8(1), https://doi.org/10.3402/gha.v8.27256
- 22. Singh, J., Vikas, R., Sharma, R. (2014) ‘Implementation of 5S practices: A review’, Uncertain Supply Chain Management, 2, pp. 155-162, https://doi.org/10.5267/j.uscm.2014.5.002
- 23. Vienažindienė M, Čiarnienė R. (2023) ‘The challenges and solutions to implementing the lean concept: the case of lithuanian companies’, Polish Journal of Management Studies, 28(2), pp. 423-440, https://doi.org/10.17512/pjms.2023.28.2.24
- 24. Biały, W. (2019) ‘Lean management jako metoda optymalizacji procesu produkcyjnego’, Systemy Wspomagania w Inżynierii Produkcji, 7 (3), pp. 7-19
- 25. Kulak, B., Knop, K. (2020) ‘Wykorzystanie metody SMED do ograniczenia czasu przezbrojenia maszyny etykietującej’ Archives of Engineering Knowledge, 5(2), pp. 3-7
- 26. Godina, R., Pimentel, C., Silva, F.J.G., Matias, João C.O. (2018), A Structural Literature Review of the Single Minute Exchange of Die: The Latest Trends’, Procedia Manufacturing, 17, pp. 783-790 https://doi.org/10.1016/j.promfg.2018.10.129
- 27. Kardas, E., Woźniak, M., Brozova, S., Blechova, K., Sliva, A., Brazda, R., Cienciala, S. (2022) ‘The Application of the SMED Method to Optimize the Time of Using of Machines and Devices’, in: Madzik, P., Askarnia, M. (ed.). The Poprad Economic and Management Forum. Ruzomberok: Verbum, Catholic University, pp. 236-244
- 28. Biadacz, R. (2024) ‘Application of Kaizen and Kaizen Costing in SMEs’, Production Engineering Archives, 30, pp. 17-35, https://doi.org/10.30657/pea.2024.30.2
- 29. Rosak-Szyrocka, J. (2022) ‘Quality of Life Improvement in Kaizen Aspect’ in: Ulewicz, R., Hadzima, B. (ed.) Quality Production Improvement. QPI 2019. Warszawa: De Gruyer, pp. 528-536, https://doi.org/10.2478/cqpi-2019-0071
- 30. Jagusiak-Kocik, M., Żywiołek, J. (2024) ‘Risk Assessment and Analysis in Toy Production: A Case Study of Plastic Block Manufacturing Using Pareto-Lorenz and FMEA Methods’, System Safety: Human – Technical Facility – Environment, 6 (1), pp. 330-338, https://doi.org/10.2478/czoto-2024-0035
- 31. Ennouri, W. (2015) ‘Risk management applying FMEASTEG case study’, Polish Journal of Management Studies, 11 (1), pp. 56-67
- 32. Jagusiak-Kocik, M. (2023) ‘Identification and Improvement of Processes Using Selected Quality Tools: a Case Study’, Scientific Journals of the Maritime University of Szczecin, 75 (147)
- 33. Sharma, K., Srivastava, S. (2018) ‘Failure Mode and Effect Analysis (FMEA) Implementation: A Literature Review’, Journal of Advance Research in Aeronautics and Space Science, 5, 1&2, pp. 1-17
- 34. Vanyi, G. (2016) ‘Improving the effectiveness of FMEA analysis in automotive – a case study’, Acta Universitatis Sapientiae, Informatica, 8 (1), pp. 82-95
- 35. Petrescu, L., Cazacu, E., Petrescu, M-C. (2019) ‘Failure Mode and Effect Analysis in Automotive Industry: A Case Study’ The Scientific Bulletin of Electrical Engineering Faculty, 19 (2), pp. 10-15, https://doi.org/10.1515/sbeef-2019-0014
- 36. Aires, C.F., Pimenta, H.C.D. (2019) ‘Environmental aspect and impact assessment across a physical-chemical laboratory through FMEA’, Holos, 35 (8), pp. 1-21
- 37. Lipeng, W., Fang, Y., Fang, W., Zijun, Li. (2021) ‘FMEA-CM based quantitative risk assessment for process industries-A case study of coal-to-methanol plant in China’, Process Safety and Environmental Protection, 149, pp. 299-311, https://doi.org/10.1016/j.psep.2020.10.052
- 38. Shuyuan, J., Fuqiu, L, Jinjing, W., Meinan, L. (2014) ‘The effectiveness of the FMEA technology in the process of the aerospace product development’, Safety and Reliability: Methodology and Applications, CRC Press, pp.151-155
- 39. Johnson, M. (2010) ‘Using process FMEA in an Aeronautical Engineering Technology capstone course’, Conference: 2010 Annual Conference & Exposition, http://dx.doi.org/10.18260/1-2-16670
- 40. Cui, J., Ren, Y., Yang, D., Zeng, S. (2015) ‘Model based FMEA for electronic products’, First International Conference on Reliability Systems Engineering (ICRSE), pp. 1-6
- 41. Enright, J., Lewis, H., Ryan, A. (2013) ‘FMEA as Applied to Electronic Manufacturing: A Revised Approach to Develop a More Robust and Optimized Solution’, in: Azevedo, A. (ed.) Advances in Sustainable and Competitive Manufacturing Systems. Lecture Notes in Mechanical Engineering. Heidelberg: Springer, https://doi.org/10.1007/978-3-319-00557-7_16
- 42. Altuntas, S., Kansu, S. (2019) ‘An innovative and integrated approach based on SERVQUAL, QFD and FMEA for service quality improvement: A case study’ Kybernetes. pp. 2419-2453
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-c85eaf56-7eb6-462f-a7a0-e86bc0238e78
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