PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
Tytuł artykułu

A dark side of long-term VMI relationships: supply chain trust

Treść / Zawartość
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Supply chain management literature is rich in pointing to the benefits generated by collaborative supply chain arrangements. While there is consensus that supply chain integration can improve supply chain performance, research studying relational factors in long-term collaborative buyer-supplier relationships is still scarce. Focusing on distributor-manufacturer relationships that use VMI, and based on the theory of psychological contracts, this paper investigates the relationship between the length of a VMI relationship and the supply chain trust in that relationship using survey data. While our findings confirm that average distributor trust in the manufacturer is quite high, we also shed light on a dark side of long-term VMI relationships by providing evidence that they are associated with lower levels of distributor trust in the manufacturer (relative to short-term relationships). Our findings demonstrate that in order to maintain the initially high trust levels in VMI relationships, good inventory performance may not be sufficient.
Słowa kluczowe
Rocznik
Strony
117--142
Opis fizyczny
Bibliogr. 65 poz., rys., tab.
Twórcy
autor
  • College of Business, University of Rhode Island, 208 Ballentine Hall, 7 Lippitt Rd., Kingston, Rhode Island, 02881, USA
autor
  • R. H. Smith School of Business, University of Maryland, College Park, 3433 Van Munching Hall, College Park, Maryland, 20743, USA
Bibliografia
  • 1. Akhbari M., Zare Mehrjerdi Y., Khademi Zare H. & Makui A. (2014), VMI-type Supply Chains: a Brief Review”, Journal of Optimization in Industrial Engineering, Vol. 7(14), pp. 75-87.
  • 2. Anand K. S. & Goyal M. (2009), “Strategic Information Management under Leakage in a Supply Chain”, Management Science, Vol. 55(3), pp. 438-452.
  • 3. Armstrong J. S. & Overton T.S. (1977), “Estimating Non-response Bias in Mail Surveys”, Journal of Marketing Research Vol.14 (3), Special Issue: Recent Developments in Survey Research: pp. 396-402.
  • 4. Aulakh P. S. & Gencturk E.F. (2000), “International principal-agent relationships - control governance and performance”, Industrial Marketing Management, Vol.29, pp. 521-538.
  • 5. Baron R.M. & Kenny D.A. (1986), “The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations”, Journal of Personality and Social Psychology Vol. 51(6), pp.1173-1182.
  • 6. Barratt M. (2004), “Unveiling Enablers and Inhibitors of Collaborative Planning”, International Journal of Logistics Management, Vol. 15 (1), pp.73-90.
  • 7. Barratt M. & Oliveira A. (2001), “Exploring the experiences of collaborative planning initiatives”, International Journal of Physical Distribution and Logistics Management, Vol. 31(4), pp. 266-289.
  • 8. Blau P.M. (1964), “Exchange and power in social life”, New York: Wiley.
  • 9. Bogozzi R. & Yi Y. (1988), “On the Evaluation of Structural Equation Models”, Journal of the Academy of Marketing Science, Vol. 16, pp.74-94.
  • 10. Brown T.A. (2006), “Confirmatory Factor Analysis for Applied Research”, Guilford Press, NY.
  • 11. Bstieler L., Hemmert M., & Barczak G. (2017), “The changing bases of mutual trust formation in inter-organizational relationships: A dyadic study of university-industry research collaborations”, Journal of Business Research, Vol. 74, pp. 47-54.
  • 12. Cachon G.P. & Fisher M. (1997), “Campbell soup’s continuous replenishment program: evaluation & enhanced inventory decision rules”, Production and Operations Management, Vol. 6(3), pp. 266-176.
  • 13. Chen F., Drezner E., Ryan J. & Simchi-Levi D. (2000), ”Quantifying the bullwhip effect in a simple supply chain: the impact of forecasting, lead times, and information.” Management Science, Vol. 46(3), pp.436-443.
  • 14. Cetinkaya S. & Lee C. (2000), “Stock Replenishment and Shipment Scheduling for Vendor Managed Inventory Systems”, Management Science, Vol. 46(2), pp. 217-232.
  • 15. Corbett C.J., Blackburn J.D. & Van Wassenhove L.N. (1999), “Partnerships to improve supply chains”, Sloan Management Review, pp. 71-82.
  • 16. Corsten D. & Kumar N. (2005), “Do suppliers benefit from collaborative relationships with large retailers? An empirical investigation of efficient consumer response adoption”, Journal of Marketing, Vol. 69 (3), pp. 80-94.
  • 17. Darvish M., Kaboli A., Cheikhrouhou N. & Glardon R. (2014), “On the role of trust types and levels on inventory replenishment decision”, Information Systems, Logistics and Supply Chain, ILS 2014 (No. EPFL-CONF-201982)
  • 18. Doney P.M. & Cannon J.P. (1997), “An Examination of the Nature of Trust in Buyer-Seller Relationships”,Journal of Marketing Vol. 61, pp. 35-51.
  • 19. Dong Y. & Xu K. (2002), “A supply chain model of vendor managed inventory.” Transportation Research Part-E, Vol. 38, pp. 75-95.
  • 20. Dong Y., Dresner M. & Yao Y. (2014), “Information Sharing and Beyond: An Empirical Analysis of Vendor Managed Inventory”, Production and Operations Management, Vol.23 (5), pp. 817-828
  • 21. Dwyer F.R., Schurr P.H. & Oh S. (1987), “Developing Buyer-Seller Relationships”, Journal of Marketing, Vol. 51, pp. 11-27.
  • 22. Dyer J.H. & Chu W. (2003), “The Role of Trustworthiness in Reducing Transaction Costs and Improving Performance: Empirical Evidence from the United States, Japan, and Korea”, Organization Science, Vol. 14(1), pp. 57-68.
  • 23. Elangovan A.R., Auer-Rizzi W. & Szabo E. (2007), “Why don’t I trust you now? An attributional approach to erosion of trust”, Journal of Managerial Psychology, Vol. 22(1), pp. 4-24.
  • 24. Emerson R.M. (1962), “Power-dependence relations”, American Sociological Review, Vol. 27(1), pp. 31-41.
  • 25. Ganesan S. (1994), “Determinants of Long Term Orientation in Buyer-Seller Relationships”, Journal of Marketing, Vol. 58, pp. 1-19.
  • 26. Gerbing D.W. & Anderson J.C. (1985), “The effects of sampling error and model characteristics on parameter estimation for maximum likelihood confirmatory factor analysis”, Multivariate Behavioral Research, Vol. 20, pp. 255-271.
  • 27. Grayson K. & Ambler T. (1999), “The Dark Side of Long-Term Relationships in Marketing Services”, Journal of Marketing Research, Vol.36, pp.132-141.
  • 28. Gulati R. & Singh H. (1998), “The architecture of cooperation: Managing coordination costs and appropriation concerns in strategic alliances”, Administrative Science Quarterly, Vol. 43 (4), pp. 781-814.
  • 29. Handfield R. (2013), “Vendor Managed Inventory? Think twice and consider the risks”, https://scm.ncsu.edu/blog/2013/08/28/vendor-managed-inventory-think-twice-and- consider-the-risks/#comments, Accessed on 9/21/2017
  • 30. Hill J.A., Eckerd S., Wilson D. & Greer B. (2009), “The effect of unethical behavior on trust in a buyer-supplier relationship: The mediating role of psychological contract violation”, Journal of Operations Management, Vol. 27, pp. 281-293.
  • 31. Hirsch F. (1978), “Social limits to growth”, Cambridge, MA: Harvard University Press.
  • 32. Hosmer L.T. (1995), “Trust: The Connecting Link between Organizational Theory and Philosophical Ethics”, Academy of Management Review, Vol. 20(2), pp. 79-403.
  • 33. Hu L. & Bentler P. (1999), “Cutoff Criteria for Fit Indexes in Covariance Structure Analysis. Conventional Criteria vs. New Alternatives”, Structural Equation Modeling Journal, Vol. 66(1), pp. 1-55.
  • 34. Kumar N., Stern L.W. & Anderson J.C. (1993), ”Conducting Inter-organizational Research Using Key Informants”, Academy of Management Journal, Vol. 36(6), pp. 1633-1651.
  • 35. Kulp S.C., Lee H.L. & Ofek E. (2004), ”Manufacturer benefits from information integration with retail customers”, Management Science, Vol. 50(4), Vol. 431-444.
  • 36. Kwon I.G. & Suh T. (2004), “Factors Affecting the Level of Trust and Commitment in Supply Chain Relationships”, The Journal of Supply Chain Management, Vol. 40(2), pp. 4-14.
  • 37. Lee H. (2004), “The Triple-A Supply Chain”, Harvard Business Review.
  • 38. MacDuffie J.P. & Helper S. (2005), “Collaboration in Supply Chains: With and Without Trust. Collaborative Community”, Editors: Charles Heckscher and Paul S. Adler, Oxford University Press.
  • 39. Mayer R.C. & Davis J.H. (1999), “The Effect of the Performance Appraisal System on Trust for Management: A Field Quasi-Experiment”, Journal of Applied Psychology, Vol. 84(1), pp. 23-136.
  • 40. Mayer R.C., Davis J.H. & Schoorman F.D. (1995), “An Integrative Model of Organizational Trust”, The Academy of Management Review, Vol. 20(3), pp. 709-734.
  • 41. Mentzer J.T., Foggin J.H. & Golicic S.L. (2000), “Collaboration: The Enablers, Impediments, and Benefits”, Supply Chain Management Review, September/October.
  • 42. Morgan R.M. & Hunt S.D. (1994), “The Commitment-Trust Theory of Relationship Marketing”, The Journal of Marketing, Vol. 58(3), pp. 20-38.
  • 43. Moorman C., Zaltman G. & Deshpande R. (1992), “Relationships between Providers and Users of Market Research: The Dynamics of Trust Within and Between Organizations”, Journal of Marketing Research, Vol. 29, pp. 314-328.
  • 44. Myers M.B., Daugherty P.J. & C.W. Autry. (2001), “The Effectiveness of Automatic Inventory Replenishment in Supply Chain Operations: Antecedents and Outcomes”, Journal of Retailing, Vol. 76(4), pp. 455-481.
  • 45. Nasdaq Globenewswire. (2017), Accessed on 6/20/2017, https://globenewswire.com/news- release/2017/02/10/916110/0/en/Datalliance-Continues-Global-Growth-in- 2016.html,
  • 46. Nyaga G.N., Whipple J.M. & Lynch D.F. (2010), “Examining supply chain relationships: Do buyer and supplier perspectives on collaborative relationships differ?”, Journal of Operations Management, 28, pp. 101-114.
  • 47. Podsakoff P.M. & Organ D.W. (1986), “Self reports in organizational research: problems and prospects”, Journal of Management, 12, pp. 531-544.
  • 48. Podsakoff P.M., MacKenzie S.B., Lee J. & Podsakoff N.P. (2003), “Common method biases in behavioral research: A critical review of the literature and recommended remedies”, Journal of Applied Psychology, Vol. 88 (5), pp. 879-903.
  • 49. Pohlen T. & Goldsby T.J. (2003), “VMI and SMI programs. How economic value added can help sell the change”, International Journal of Psychical Distribution and Logistics Management, Vol. 33(7), pp. 565-581.
  • 50. Roberts C. (2003), “The Rise of VMI.” Asia Pacific Development, pp. 99-101.
  • 51. Robinson S.L. (1996), “Trust and Breach of the Psychological Contract”, Administrative Science Quarterly, Vol. 41, pp. 574-599.
  • 52. Roldan Bravo M.I., Moreno A.R. & Llorens-Montes J. (2016), "Supply Network-Enabled Innovations. An analysis based on dependence and complementarity of capabilities", Supply Chain Management: An International Journal, Vol. 21 Iss: 5, pp. 642-660.
  • 53. Sheffi Y. (2002), “The value of CPFR” Proceedings of RIRL Conference, Lisbon Portugal. Available at: http://web.mit.edu/sheffi/www/selectedMedia/genMedia.theValueOf- CPFR.pdf Accessed 8/8/2016.
  • 54. Snapp S. (2010), Accessed 7/8/2017 http://www.scmfocus.com/supplychaincollaboration- /2010/10/why-vendor-managed-inventory-never-made-any-sense/
  • 55. Soosay C.A. & Hyland P. (2015), "A decade of supply chain collaboration and directions for future research", Supply Chain Management: An International Journal, vol. 20 Iss: 6, pp. 613-630.
  • 56. Sparks L. & Wagner B.A. (2003), “Retail exchanges: A research agenda”, Supply Chain Management: An International Journal, Vol. 8(3), pp. 201-208.
  • 57. Villena V.H., Revilla E. & Choi T.Y. (2011),”The dark side of buyer supplier relationships: A social capital perspective”, Journal of Operations Management, Vol. 29(6), pp. 561-576.
  • 58. Waller M., Johnson M.E. & Davis T. (1999), “Vendor-Managed Inventory in the Retail Supply Chain”, Journal of Business Logistics, Vol. 20(1), pp. 83-203.
  • 59. Wilding R. & Humphries A.S. (2006), “Understanding collaborative supply chain relationships through the application of Williamson Organizational Failure Network”, International Journal of Physical Distribution & Logistics Management, Vol. 36(4): pp. 309-329.
  • 60. Williams M.K. (2000), “Making Consignment & Vendor-Managed Inventory Work for You”, Hospital Material Management Quarterly, Vol. 21(4), pp. 59-63.
  • 61. Yao Y., Dong Y. & Dresner M. (2012), “Supply Chain Learning and Spillovers in Vendor Managed Inventory”, Decision Sciences, Vol. 43(6), pp. 979-1001.
  • 62. Yilmaz C., Sezen B. & Ozdemir O. (2005), “Joint and interactive effects of trust and (inter) dependence on relational behaviors in lonterm channel dyads”, Industrial Marketing Management 34, pp. 235-248.
  • 63. Young-Ybarra C. & Wiersama M. (1999), “Strategic flexibility in information technology alliances: The influence of transaction cost economics and social exchange theory”, Organization Science, Vol. 10(4), pp. 141-159.
  • 64. Zacharia Z.G., Sanders N.S. & Fugate B.S. (2014), “Evolving Functional Perspectives within Supply Chain Management”, Journal of Supply Chain Management, Vol. 50, Issue 1, pp. 73-88
  • 65. Zaheer A., McEvily B. & Perrone V. (1998), “Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance”, Organization Science, Vol. 9(2), pp. 141-159.
Uwagi
Opracowanie rekordu w ramach umowy 509/P-DUN/2018 ze środków MNiSW przeznaczonych na działalność upowszechniającą naukę (2018)
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-c336a397-e5aa-41ee-83f4-d8a73f624f9d
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.