Employee satisfaction with tangible and intangible rewards in health care sector

• Autorzy: Beck-Krala E. , Tarczoń E. , Masłyk T.

Identyfikatory

DOI

10.17512/pjms.2017.16.2.02

Warianty tytułu

PL

Satysfakcja pracowników z wymiernymi i niewymiernymi nagrodami w sektorze opieki zdrowotnej

• Języki publikacji: EN

Abstrakty

EN

Satisfaction with the reward systems produces desired employee behaviors that, in turn, may produce high quality of service as well as financial benefits to the organization. This is especially important in sectors that play a major role in society as the public health care, which despite increased demand for staff, is experiencing an outflow of workers. The aim of this paper is to evaluate employees’ satisfaction with rewards among employees in a hospital selected from the public health care service in Poland. Results of this study showed what aspects of the rewards system need to be modified and also confirmed that satisfaction with reward is conditioned by demographic characteristics of employees.

PL

Satysfakcja z systemów wynagradzania powoduje pożądane zachowania pracowników, które z kolei mogą zapewnić wysokiej jakości usługi, a także korzyści finansowe dla organizacji. Jest to szczególnie ważne w sektorach, które odgrywają ważną rolę w społeczeństwie, jak publiczna służba zdrowia, która pomimo zwiększonego zapotrzebowania na pracowników doświadcza odpływu pracowników. Celem niniejszego artykułu jest ocena satysfakcji pracowników z nagród wśród pracowników szpitala wybranego z publicznej służby zdrowia w Polsce. Wyniki tego badania pokazały, jakie aspekty systemu nagród wymagają modyfikacji, a także potwierdziły, że satysfakcja z nagrody zależy od cech demograficznych pracowników.

Słowa kluczowe

EN

reward system; satisfaction with rewards; total rewards approach; health care sector

PL

system nagradzania; satysfakcja z nagród; podejście do całkowitej nagrody; sektor opieki zdrowotnej

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2017
• Tom: Vol. 16, No. 2
• Strony: 17--27
• Opis fizyczny: Bibliogr. 24 poz., tab.

Twórcy

autor

Beck-Krala E.

• AGH University of Science and Technology, Faculty of Management

autor

Tarczoń E.

• The 5th Military Hospital with Polyclinic in Krakow

autor

Masłyk T.

• AGH University of Science and Technology, Faculty of Humanities

Bibliografia

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Uwagi

Opracowanie ze środków MNiSW w ramach umowy 812/P-DUN/2016 na działalność upowszechniającą naukę (zadania 2017).