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Talent management: insights from best practices in the banking industry

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PL
Zarządzanie talentami: wnioski z najlepszych praktyk w branży bankowej
Języki publikacji
EN
Abstrakty
EN
The motivation behind this research stems from the growing importance of talent management in organizations, driven by concerns over talent scarcity and the increasing competition to attract and retain skilled individuals. Despite its significance, there is a noticeable lack of comprehensive research on the best practices of talent management, particularly within the banking sector. This study seeks to bridge that gap. The paper extends the discourse on talent management by examining the best practices adopted by a leading banking institution in Indonesia. Employing a qualitative exploratory research method, utilizing a case study approach, the research involved in-depth interviews, focus group discussions (FGDs), and document analysis. The findings reveal that talent management operates as a cyclical and continuous process, in which organizational strategy and culture play pivotal roles in determining the success of talent management. Furthermore, the effective implementation of talent management is a critical determinant of organizational performance.
PL
Motywacją do przeprowadzenia tych badań jest rosnące znaczenie zarządzania talentami w organizacjach, wynikające z obaw o niedobór talentów oraz narastającą konkurencję w przyciąganiu i zatrzymywaniu wykwalifikowanych pracowników. Pomimo istotności tego zagadnienia zauważalny jest brak kompleksowych badań dotyczących najlepszych praktyk w zarządzaniu talentami, szczególnie w sektorze bankowym. Niniejsze badanie ma na celu wypełnienie tej luki. Artykuł rozwija dyskusję na temat zarządzania talentami, analizując najlepsze praktyki przyjęte przez wiodącą instytucję bankową w Indonezji. W badaniu zastosowano jakościową metodę eksploracyjną, wykorzystując podejście studium przypadku, w ramach którego przeprowadzono pogłębione wywiady, dyskusje w grupach fokusowych (FGD) oraz analizę dokumentów. Wyniki badań wskazują, że zarządzanie talentami jest procesem cyklicznym i ciągłym, w którym strategia i kultura organizacyjna odgrywają kluczową rolę w determinowaniu sukcesu zarządzania talentami. Ponadto skuteczna implementacja zarządzania talentami jest istotnym czynnikiem wpływającym na wyniki organizacji.
Rocznik
Strony
230--243
Opis fizyczny
Bibliogr. 45 poz., rys.
Twórcy
  • Satya Wacana Christian University, Indonesia; Sarjanawiyata Tamansiswa University, Indonesia
  • Satya Wacana Christian University, Indonesia
  • Satya Wacana Christian University, Indonesia
Bibliografia
  • 1.Abdulwase, R., Ahmed, F., Nasr, F., Abdulwase, A., Alyousofi, A. and Yan, S., (2021). The role of business strategy to create a competitive advantage in the organization. Open Access Journal of Science, 4(4), 135-138.
  • 2.Aina, R. Al, Atan, T., (2020). The impact of implementing talent management practices on sustainable organizational performance. Sustainability (Switzerland), 12(20), 1-21.
  • 3.Al-Dalahmeh, M. L., Al-Dalahmeh, M. and Dajnoki, K., (2022). Talent Management As a Novel Approach To Increase Employees’ Satisfaction and Commitment in the ICT Sector. Polish Journal of Management Studies, 25(1), 41-57.
  • 4.Annual Report PT Bank Rakyat Indonesia (Persero) Tbk. (2023).
  • 5.Armstrong, M., (2006). A Handbook of Human Resource Management Practice (10th ed.). Kogan Page Limited.
  • 6.Arulsamy, A. S., Singh, I., Kumar, M. S., Panchal, J. J. and Bajaj, K. K., (2023). Employee Training and Development Enhancing Employee Performance - A Study. Samdarshi, 16(3), 1-11.
  • 7.Astutik, Y., (2021). Take note! BRI is the Best Place to Work in Asia by HR Asia. CNBC Indonesia.
  • 8.Cajander, N., Reiman, A., (2023). Aligning expectations with real-world experiences: a talent management study on the restaurant industry in Finland. Employee Relations, 46(9), 1-20.
  • 9.Campion, M., Fink, A. A., Ruggeberg, B. J., Carr, L., Phillips, G. M. and Odman, R. B., (2011). Doing Competencies Well: Best Practices In Competency Modeling. Personnel Psychology, 64(February), 225-262.
  • 10.Chambers, E. G., Foulon, M., Handfield-Jones, H., Hankin, S. M. and Edward G, M. I., (1998). The War for Talent. McKinsey Quarterly, 3(January).
  • 11.Cohen, L., Manion, L. and Marrison, K., (2007). Research Methods In Education. In Research Methods in Physical Activity and Health (Sixth). Routledge.
  • 12.Collings, D. G., Mellahi, K., (2009). Strategic talent management: A review and research agenda. Human Resource Management Review, 19(4), 304-313.
  • 13.Creswell, J. W., Creswell, J. D., (2018). Mixed Methods Procedures. In Research Design: Qualitative, Quantitative, and Mixed Methods Approaches.
  • 14.Crowe, S., Cresswell, K., Robertson, A., Huby, G., Avery, A. and Sheikh, A., (2011). The Case Study Approach. BMC Medical Research Methodology, 11, 1-9.
  • 15.Daruka, E., (2022). Talent Management in Hungary. An Empirical Study and Suggestion for a Process-Based Approach. Vezetéstudomány / Budapest Management Review, 53(5), 70-82.
  • 16.Durai, K., Viji, R., (2022). Impact of Talent Management Practices on Organisational Engagement in Start-Ups in India. Polish Journal of Management Studies, 25(2), 138-156.
  • 17.Dwiatmadja, C., (2021). Talent Management. In Orchestra. PT Alex Media Komputindo.
  • 18.Falola, H. O., Osibanjo, A. O. and Ojo, S. I., (2014). Effectiveness of Training and Development on Employees ’ Performance and Organisation Competitiveness in the Nigerian Banking Industry. Bulletin of the Transilvania University of Brasov Series V: Economic Sciences, 7(56), 161-170.
  • 19.Haque, A., (2023). The impact of the COVID-19 pandemic on employee motivation and organisational resilience and the role of strategic HRM: renewal of a resource-based conceptual model. Management Matters, 20(2), 117-133.
  • 20.Jooss, S., Lenz, J. and Burbach, R., (2023). Beyond Competing for Talent: An Integrative Framework for Competition in Talent Management in SMEs. International Journal of Contemporary Hospitality Management, 35(8), 2691-2707.
  • 21.Kaliannan, M., Abraham, M. and Ponnusamy, V., (2016). Effective Talent Management In Malaysian SMES : A Proposed. The Journal Of Developing Areas, 50(5), 393-402.
  • 22.Kompas., (2021). BRI Picks Up Awards in the Human Capital Sector from Brandon Hall Group International. Kompas.Com.
  • 23.Kompas., (2024). BRI Named Best Workplace by HR Asia. Kompas.Com.
  • 24.Kravariti, F., Johnston, K., (2020). Talent management: a critical literature review and research agenda for public sector human resource management. Public Management Review, 22(1), 75-95.
  • 25.Lester, J. N., Cho, Y. and Lochmiller, C. R., (2020). Learning to Do Qualitative Data Analysis: A Starting Point. Human Resource Development Review, 19(1), 94-106.
  • 26.Madhala, P., Li, H. and Helander, N., (2024). Developing data analytics capabilities: integrating the information systems success model and the resource-based view. Industrial Management and Data Systems, 124(7), 2364-2387.
  • 27.McKinsey and Company., (2023, May 22). What is talent management? McKinsey and Company.
  • 28.Miles, M. B., Huberman, A. M. and Saldana, J., (2013). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.). SAGE Publications.
  • 29.Mujtaba, M., Mubarik, M. S., (2020). Talent management and organizational sustainability : role of sustainable behaviour behaviour. International Journal of Organizational Analysis.
  • 30.Naranjo-Valencia, J. C., Jiménez-Jiménez, D. and Sanz-Valle, R., (2016). Studying the links between organizational culture, innovation, and performance in Spanish companies. Revista Latinoamericana de Psicologia, 48(1), 30-41.
  • 31.Onwugbolu, M. C. N. and Mutambara, E., (2021). Talent management strategies and employees’ job performance in the retail sector of Kwazulu-Natal, South Africa: A structural model. African Journal of Business and Economic Research, 16(3), 215-233.
  • 32.Panackal, N., Singh, A., (2016). Human Resource Management Talent Management-A challenge for Indian Industries. Human Resource Management, V(1).
  • 33.Rabbi, F., Ahad, N., Kousar, T. and Ali, T., (2015). Talent Management As A Source Of Competitive Advantage. Journal of Asian Business Strategy, 5(9), 208-214.
  • 34.Ratnawat, R. K., (2018). Competency Based Human Resource Management : Concepts , Tools , Techniques , and Models : A Review. Research Review International Journal of Multidisciplinary, 3(5), 119-124.
  • 35.Robbins, S., Judge, T. A., (2014). Perilaku Organisasi, Edisi 16. In Jakarta: Salemba Empat.
  • 36.Shahi, T., Farrokhsheresht, B., Taghipourian, M. J. and Aghajani, H. A., (2020). Behavioral factors affecting talent management: Meta-synthesis technique. Iranian Journal of Management Studies, 13(1), 117-137.
  • 37.Siddiqi, Z., Nasim, S., Khan, M. A. B. and Shamshir, M., (2021). Talent Management, an Approach for Improving HR Practices. PalArch’s Journal of Archaeology of Egypt/Egyptology, 18(4), 6534-6545.
  • 38.Širůček, M., Galečka, O., (2017). Alternative evaluation of SandP 500 index in relation to quantitative easing. Forum Scientiae Oeconomia, 5(1), 5-18.
  • 39.Theodorsson, U., Gudlaugsson, T. and Gudmundsdottir, S., (2022). Talent Management in the Banking Sector : A Systematic Literature Review. Administrative Sciences, 12(61).
  • 40.Ugwu, K. E., Osisioma, H. E., (2017). Talent Management And Performance Of Selected Commercial Banks In Owerri, Imo State, Nigeria. International Journal of Management, Accounting and Economics, 4(3), 282-310.
  • 41.Utami, H., Alamanos, E., (2023). Resource-Based Theory. In ThworyHub Book.
  • 42.Van Zyl, E. S., Mathafena, R. B. and Ras, J., (2017). The development of a talent management framework for the private sector. SA Journal of Human Resource Management, 15(0), 1-19.
  • 43.Vieira, J., Gomes da Costa, C. and Santos, V., (2024). Talent Management and Generation Z: A Systematic Literature Review through the Lens of Employer Branding. Administrative Sciences, 14(3).
  • 44.Yuniati, E., Soetjipto, B. E., Wardoyo, T., Sudarmiatin, S. and Nikmah, F., (2021). Talent management and organizational performance: The mediating role of employee engagement. Management Science Letters, 11(9), 2341-2346.
  • 45.Zhang, Y., Hou, Z., Yang, F., Yang, M. M. and Wang, Z., (2021). Discovering the evolution of resource-based theory: Science mapping based on bibliometric analysis. Journal of Business Research, 137, 500-516.
Uwagi
Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-bcf3426a-3c5d-46e7-968c-97981da0ba55
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