Quality culture research in higher education – literature review

• Autorzy: Tutko Marta

Identyfikatory

DOI

10.29119/1641-3466.2019.136.48

• Języki publikacji: EN

Abstrakty

EN

The aim of this article is to identify and discuss research problems, methods and conclusions existing in the studies on quality culture in higher education institutions. A systematic review of literature was used. The study was conducted on the basis of 27 peer-reviewed, English-language scientific articles published in academic journals. These papers were selected based on the list of excluding (i.g. type of the publication, etc.) and including criterions (i.g. keywords, etc.). There are three conclusions. Firstly, there is a need to continue research in the areas of factors affecting quality culture and the development of quality culture. Secondly, although surveys, literature reviews and document analysis are the most often used quality culture research methods, this list might be extended to other methods. Finally, factors promoting and inhibiting the development of quality culture, elements binding structural/managerial and cultural/psychological parts of the concept and effects of quality culture, appear to be interesting, cognitively valuable and worth recognizing in further studies.

Słowa kluczowe

EN

higher education; research method; quality culture; university

PL

szkolnictwo wyższe; metoda badawcza; kultura jakości; uniwersytet

• Wydawca: Wydawnictwo Politechniki Śląskiej
• Czasopismo: Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
• Rocznik: 2019
• Tom: z. 136
• Strony: 619--629
• Opis fizyczny: Bibliogr. 36 poz.

Twórcy

autor

Tutko Marta

• Jagiellonian University in Krakow

Bibliografia

• 1. Akar, T., and Babadoğan, M.C. (2018). Opinions of academic administrators regarding constructing a quality culture at education faculties. Journal of Education and Future, (13), 1-11.
• 2. Ali, H.M., and Musah, M.B. (2012). Investigation of Malaysian Higher Education Quality Culture and Workforce Performance. Quality Assurance in Education: An International Perspective, 20(3), 289-309.
• 3. Badiru, E.O., and Wahome, M. (2016). Conducting Graduate Tracer Studies for Quality Assurance in East African Universities: A Focus on Graduate Students Voices on Quality Culture. Journal of Education and Practice, 7(6), 174-181.
• 4. Barbulescu, A. (2015). Quality Culture in the Romanian Higher Education. Procedia - Social and Behavioral Sciences, 191, 1923-1927. https://doi.org/10.1016/j.sbspro.2015.04.445.
• 5. Bello, M.I., Ibrahim, B M.B., and Bularafa, M.W. (2015). Organisational Capability in Internalising Quality Culture in Higher Institution. Journal of Education and Practice, 6(29), 70-73.
• 6. Bendermacher, G.W.G., oude Egbrink, M.G.A., Wolfhagen, I.H.A.P., Leppink, J., Dolmans, D.H.J.M. (2019). Reinforcing Pillars for Quality Culture Development: A Path Analytic Model. Studies in Higher Education, 44(4), 643-662.
• 7. Bendermacher, G.W.G., oude Egbrink, M.G.A., Wolfhagen, I.H.A.P., Dolmans, D.H.J.M. (2017). Unravelling quality culture in higher education: A realist review. Higher Education, 73(1), 39-60.
• 8. Bugdol, M. (2008). Zarządzanie jakością w urzędach administracji publicznej. Warszawa: Difin.
• 9. Czakon, W. (2015). Metodyka systematycznego przeglądu literatury. In W. Czakon (Ed.), Podstawy metodologii badań w naukach o zarządzaniu (pp. 119-139). Warszawa: Oficyna.
• 10. Doval, E., and Bondrea, E. (2011). Building Quality Culture within European and National Framework: Filling the Gaps. Economics, Management and Financial Markets, 6(2), 868-878.
• 11. Dzimińska, M., Fijałkowska, J., and Sułkowski, Ł. (2018). Trust-based quality culture conceptual model for higher education institutions. Sustainability, 10(8), 2599, 1-22. doi:10.3390/su10082599.
• 12. Ehlers, U.D. (2009). Understanding quality culture. Quality Assurance in Education, 17(4), 343-363. doi:http://dx.doi.org/10.1108/09684880910992322.
• 13. European University Association (2006). Quality Culture in European Universities: A bottom-up approach. Report on the three rounds of the quality culture project 2002-2006. Brussels: European University Association.
• 14. Friedrich-Nel, H., and Mac Kinnon, J. (2019). The Quality Culture in Doctoral Education: Establishing the Critical Role of the Doctoral Supervisor. Innovations in Education and Teaching International, 56(2), 140-149. http://dx.doi.org/10.1080/14703297.2017.1371059.
• 15. Gordon, G. (2002). The Roles of Leadership and Ownership in Building an Effective Quality Culture. Quality in Higher Education, 8(1), 97-106. https://doi.org/10.1080/13538320220127498.
• 16. Gryna, F.M. (2001). Quality Planning and Analysis: From Product Development Through Use. New York: McGraw-Hill.
• 17. Harvey, L., and Stensaker, B. (2008). Quality Culture: understandings, boundaries and linkages. European Journal of Education, 43(4), 427-442.
• 18. Hilman, H., Abubakar, A., and Kaliappen, N. (2017). The effect of quality culture on university performance. Journal of Business and Retail Management Research, 11(4).
• 19. Huson, N. (2015). Oman. Quality Culture in Higher Education A Good-Practice Example. Zeitschrift Für Interkulturellen Fremdsprachenunterricht, 2, 101-115.
• 20. Katiliute, E., and Neverauskas, B. (2009). Development of Quality Culture in the Universities. Economics & Management, 14, 1069-1076.
• 21. Lycke, L., and Tano, I. (2017). Building quality culture in higher education. International Journal of Quality and Service Sciences, 9(3), 331-346.
• 22. Mail, A., Pratikto, Suparman, S., Purnomo, and Santoso, B. (2014). Relationship between Internal Quality Audit and Quality Culture toward Implementation Consistency of ISO 9000 in Private College of Sulawesi Province, Indonesia. International Education Studies, 7(9), 175-183.
• 23. Militaru, C., and Pavel, A. (2013). Leadership and quality culture in achieving excellence in the Romanian higher education: Acces la success. Calitatea, 14(2), 139-144.
• 24. Nillsen, R. (2017). Higher education policy and cultural change in universities. Proceedings of the Annual Conference of the Independent Scholars Association of Australia.
• 25. Ntim, S. (2014). Embedding quality culture in higher education in Ghana: Quality control and assessment in emerging private universities. Higher Education, 68(6), 837-849.
• 26. Popa, S., Constantinescu, L.M., and Ionescu, R.V. (2013). Quality Assurance VS. Quality Culture into the Higher Education Services Sector. Points of Convergence to Performance. Ovidius University Annals, Series Economic Sciences, 13(1), 953-958.
• 27. Šedžiuvienė, N., and Tamutienė, L. (2016). Strategic Dimensions of Quality Culture in Higher Education Institution. Professional Studies: Theory & Practice / Profesines Studijos: Teorija Ir Praktika, 16, 21-26.
• 28. Stamatelos, G.M., and Stamatelos, A.M. (2009). The role of engineering laboratories in the establishment of a quality culture in higher education in Greece. European Journal of Engineering Education, 34(1), 1-13. https://doi.org/10.1080/03043790802699115.
• 29. Sułkowski, Ł. (2013). Kultura jakości w zarządzaniu europejskimi uczelniami wyższymi. Zeszyty Naukowe Wyższej Szkoły Bankowej we Wrocławiu, 4(36), 215-223.
• 30. Sułkowski, Ł. (2016). Kultura akademicka. Koniec utopii? Warszawa: PWN.
• 31. Taib, C.A., Mohammed, A.H., Iteng, R., and Lazim, H.M. (2018). Framework of Implementing ISO 9000 and Total Quality Culture in Higher Education: A Concept. AIP Conference Proceedings, 2016(1), 1-7. https://doi.org/10.1063/1.5055541.
• 32. Tight, M. (2000). Do League Tables Contribute to the Development of a Quality Culture? Football and Higher Education Compared. Higher Education Quarterly, 54(1), 22. https://doi.org/10.1111/1468-2273.00143
• 33. Trow, M. (1973). Problems in the transition from elite to mass higher education. Berkeley, California: Carnegie Commission on Higher Education.
• 34. Trow, M. (1999). From Mass Higher Education to Universal Access: The American Advantage. Minerva, 37(4), 303-328.
• 35. Yorke, M. (2000). Developing a quality culture in higher education. Tertiary Education and Management, 6(1), 19-36.
• 36. Zulu, N., Murray, L., Strydom, J.F. (2004). Quality, Culture and Change. Quality in Higher Education, 10(3), 207-217.

Uwagi

PL

Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).