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Exploring Bridge-Engine Control Room Collaborative Team Communication

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Języki publikacji
EN
Abstrakty
EN
The EC funded CyClaDes research project is designed to promote the increased impact of the human element in shipping across the design and operational lifecycle. It addresses the design and operation of ships and ship systems. One of the CyClaDes’ tasks is to create a crew-centered design case-study examination of the information that is shared between the Bridge and Engine Control Room that helps the crew co-ordinate to ensure understanding and complete interconnected tasks. This information can be provided in various ways, including communication devices or obtained from a common database, display, or even the ship environment (e.g., the roll of the ship). A series of semi-structured interviews were conducted with seafarers of diverse ranks to get a better idea of what communication does, or should, take place and any problems or challenges existing in current operations, as seen from both the bridge and ECR operators’ perspectives. Included in the interview were both the standard communications and information shared during planning and executing a voyage, as well as special situations such as safety/casualty tasks or heavy weather. The results were analyzed in terms of the goals of the communication, the primary situations of interest for communication and collaboration, the communication media used, the information that is shared, and the problems experienced. The results of seafarer interviews are presented in the paper to explore on-board inter-departmental communication.
Twórcy
autor
  • MaRiSa Research Group, World Maritime University (WMU), Malmö, Sweden
autor
  • Fraunhofer Institute for Communication, Information Processing and Ergonomics (FKIE) Wachtberg, Germany
  • MaRiSa Research Group, World Maritime University (WMU), Malmö, Sweden
autor
  • MaRiSa Research Group, World Maritime University (WMU), Malmö, Sweden
  • MaRiSa Research Group, World Maritime University (WMU), Malmö, Sweden
Bibliografia
  • 1 Baldauf, M.; Schröder‐Hinrichs, J.‐U.; Kataria, A.; Benedict, K.; Tuschling, G. (2015). Multi‐dimensional Simulation in Team Training for Safety and Security in Maritime Transportation. Journal of Transportation Safety & Security, DOI: 10.1080/19439962.2014.996932
  • 2 Blomqvist, K., & Levy, J. (2006). Collaboration capability ‐ a focal concept in knowledge creation and collaborative innovation in networks. International Journal of Management Concepts and Philosophy, 2(1), 31‐48.
  • 3 Clark, H. H. (1996). Using Language. Cambridge: Cambridge University Press.
  • 4 Flin, R., OʹConnor, P., & Crichton, M. (2008). Safety at the sharp end ‐ a guide to non‐technical skills. London: Ashgate.
  • 5 Froholdt, L. L. (2010). Getting closer to context: a case study of communication between ship and shore in an emergency situation. Text & Talk, 30(4), 385‐402.
  • 6 Hetherington, C., Flin, R., & Mearns, K. (2006). Safety in shipping: The human element Journal of Safety Research, 37(4), 401‐411.
  • 7 IMO. (1974, as amended). SOLAS ‐ Safety of Life at Sea. London: IMO.
  • 8 IMO. (1978, 2010 as amended). International Convention on Standards of Training, Certification and Watchkeeping (STCW). London: IMO‐International Maritime Organization.
  • 9 IMO. (2002a). IMO model course 1.22 ‐ Ship Simulation and Bridge Teamwork. London: IMO.
  • 10 IMO. (2002b). Standard Marine Communication Phrases. London: IMO‐International Maritime Organization.
  • 11 Kahn, K. B. (1996). Interdepartmental integration: A definition with implicatios for product development performance. Journal of Product Innovation Management, 13(2), 137‐151.
  • 12 Kataria, A. (2012). Maritime English and the diverse participants of port VHF communication. Paper presented at the IMLA 20, ʹBack to Basicsʹ conference, 1‐5 Jul 2012, Terschelling, Netherlands.
  • 13 Kataria, A., & Praetorius, G. (2014). On comon groud at sea: the proactive negotiation for channel navigation. Paper presented at the 5th International Conference on Applied Human Factors and Ergonomics AHFE 2014, 19‐23 July 2014, Krakow, Poland.
  • 14 Klein, G., Feltovich, P., Bradshaw, J. M., & Woods, D. D. (2005). Common ground and coordination in joint activity. In W. Rouse & K. Boff (Eds.), Organzational simulation. New York: Wiley.
  • 15 Menon, A., Jaworski, B. J., & Kohli, A. K. (1997). Product quality: Impact of interdepartmental interactions. Journal of the Academy of Marketing Science, 1997(25), 3.
  • 16 Nauta, A., & De‐Dreu, C. K. W. (2002). Social value orientation, organisational goal concerns and interdepartmental problem solving behavour. Journal of organisational behaviour, 23(2), 199‐213.
  • 17 Sampson, H., & Zhao, M. (2003). Multilingual crews: communication and the operation of ships. World Englishes, 22(1), 33‐43.
  • 18 Schröder‐Hinrichs, J.‐U., Hollnagel, E., Baldauf, M. (2012). From Titanic to Costa Concordia‐ a Century of lessons not learned. WMU Journal of Maritime Affairs, 11(2), 151‐167.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-b6cf0cc0-ba1e-4916-b47b-02a2657677ab
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