Product-Service System design – an example of the logistics industry

• Autorzy: Salwin Mariusz , Nehring Karol , Jacyna-Gołda Ilona , Kraslawski Andrzej

Identyfikatory

DOI

10.5604/01.3001.0016.0820

• Języki publikacji: EN

Abstrakty

EN

Product-Service System (PSS) has been perceived since the 90s as a concept supporting enterprises of various industries in creating a competitive advantage and generating new value for customers by expanding the offer with additional services related to the product. Product-Service System (PSS) draws attention to the life cycle of products and services and the circular economy, which supports sustainable development. All the time, practitioners and theorists report the need to develop new Product-Service System (PSS) for other industries. Until now, a number of practical and methodological aspects related to design remain unresolved. The paper presents issues related to the Product-Service System (PSS) and PSS design. A literature review and gaps in available methods are presented. A conceptual framework for Product-Service System (PSS) design that has been used in the logistics industry is presented. By referring to the design of a selected process from the logistics industry, it was presented how to analyze the process during design and what methods of design support to use. Reference is made to mathematical modeling based on the optimization function and computer modeling with the use of a simulation model. Attention was also paid to the importance of knowledge of the industry and having expert knowledge about the designed processes in the systems. It is also extremely important to have the appropriate data set for a given case. In addition to the general mathematical and computer model, reference was also made to a chosen element of Product-Service System (PSS). The mathematical and simulation model included in the study refer to the process of completing customer orders in a logistics company. It is one of the most laborious and time-consuming processes. The FlexSim simulation environment was used to perform the computer simulation. A total of 15 variants were considered, which differ in terms of the scope of services provided during the process. The scope of services significantly affects the cost, time and profit. The purpose of the constructed model is to find a variant for the adopted data in which the profits will be maximized while maintaining the constraints imposed on the system.

Słowa kluczowe

EN

product-service systems; system design; logistic industry; supply chain; order picking

PL

system produkt-usługa; projektowanie systemu; branża logistyczna; łańcuch dostaw; kompletacja zamówień

• Wydawca: Warsaw University of Technology, Faculty of Transport
• Czasopismo: Archives of Transport
• Rocznik: 2022
• Tom: Vol. 63, iss. 3
• Strony: 159--180
• Opis fizyczny: Bibliogr. 55 poz., il., tab., wykr.

Twórcy

autor

Salwin Mariusz

• Faculty of Mechanical and Industrial Engineering, Warsaw University of Technology, Warsaw, Poland

• https://orcid.org/0000-0001-9325-8796

autor

Nehring Karol

• Faculty of Transport, Warsaw University of Technology, Warsaw, Poland

• https://orcid.org/0000-0002-0682-8795

autor

Jacyna-Gołda Ilona

• Faculty of Mechanical and Industrial Engineering, Warsaw University of Technology, Warsaw, Poland

• https://orcid.org/0000-0001-8840-3127

autor

Kraslawski Andrzej

• Industrial Engineering and Management, School of Engineering Science, Lappeenranta University of Technology, Lappeenranta, Finland

• https://orcid.org/0000-0002-8393-1526

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023)