Design approach in management toward to business excellence

• Autorzy: Bobrek M. , Majstorovic V. , Sokovic M.
• Języki publikacji: EN

Abstrakty

EN

Purpose: The main aim of this paper is to elaborate using design approach to building Integrated Management Systems (IMS) of organization to trace their own and dependable way to business excellence. Design/methodology/approach: The basic theories used to achieve the aim are: system engineering and architecting, system integration by managing of the interactions among its elements and the social model of management. The theoretical scope of this paper is to find appropriate model of integration based on main principles of mentioned modern management disciplines. Findings: At the beginning of design process of IMS lays Quality Management System (QMS) structured in accordance with ISO 9000 which allows organizations to use recognizable management practice and select properly quality tools for improvement of their core business processes. Research limitations/implications: There are different ways and concepts of integration on the road to business excellence. Design approach enables organizations to find their own road to improvement of business performances by selecting properly tools and methods. Practical implications: As outcome, the authors recommend the graphical presented concept to organizations that have the ambition to join the path of business excellence. Originality/value: Results of this paper are intended for designers of management systems. Presented model sets framework of methodology for design process of IMS which is mainly new for managers.

Słowa kluczowe

EN

industrial management; industrial organisation; quality management; integrated management system; business excellence

PL

zarządzanie przemysłowe; organizacja przemysłu; zarządzanie jakością; zintegrowany system zarządzania; doskonałość biznesowa

• Wydawca: International OCSCO World Press
• Czasopismo: Journal of Achievements in Materials and Manufacturing Engineering
• Rocznik: 2006
• Tom: Vol. 16, nr 1-2
• Strony: 184--189
• Opis fizyczny: Bibliogr. 10 poz., rys.

Twórcy

autor

Bobrek M.

• Faculty of Mechanical Engineering, University of Banjaluka ,Vojvode Stepe Stepanovica 75, Banja Luka, Bosnia and Herzegovina

autor

Majstorovic V.

• Faculty of Mechanical Engineering, University of Belgrade Kraljice Marije 16, Belgrade, Serbia & Montenegro

autor

Sokovic M.

• Faculty of Mechanical Engineering, University of Ljubljana Askerceva 6, Ljubljana, Slovenija

Bibliografia

• [1] B.G. Dale, Managing quality, 4-th ed., Blackwell Publishing Ltd, Oxford, 2003.
• [2] R. Kaplan, D. Norton, Uravnoteženi sistem kazalnikov: The Balanced Scorecard, Gospodarski Vestnik, Ljubljana, 2000.
• [3] I. Kobayashi, 20 keys to workplace improvement, Productivity Press, Portland, USA, 1995.
• [4] M.W. Maier, E. Rechtin, The art of systems architecting, CRC Press, 2002.
• [5] J. Gharajedaghi, Systems thinking: Managing Chaos and Complexity, Butterworth-Heinemann, Boston, Oxford, 1999.
• [6] T.H. Lee, S. Shiba, R.C. Wood, Integrated management systems – A Practical Approach to Transforming Organizations, John Wiley & Sons, Inc., New York, 1999.
• [7] M. Bobrek, M. Sokovic, New tool for integrated management system design, Proceedings of the 12th Int. Scien. Conf. AMME'2003, Zakopane, Poland, December 07-10, 2003, pp. 103-106.
• [8] M. Bobrek, M. Sokovic, Implementation of APQP concept in design of QMS, J. of Mater. Process. Techn., 162-163, (2005), 718-724.
• [9] M. Bobrek, V. Majstorovic, M. Sokovic, Design approach in management toward to Business excellence, Proceedings of the 11th Int. Scien. Conf. CAM3S'2005, Zakopane, Poland, 6th-9th December, 2005, paper 1.104.
• [10] V. Majstorovic, Strategije za integraciju standardizovanih menadžment sistema, Poslovna politika, Beograd, 2004.