Powiadomienia systemowe
- Sesja wygasła!
- Sesja wygasła!
Tytuł artykułu
Treść / Zawartość
Pełne teksty:
Identyfikatory
Warianty tytułu
Języki publikacji
Abstrakty
High business competition demands business players to improve quality. The Six Sigma with DMAIC phases is a strategy that has proven effective in improving product and service quality. This study aims to find the consistency of DMAIC phases implementation and analyze the objective value in Six Sigma research. By using a number of trusted article sources during 2005 until 2019, this research finds that 72% research in manufacturing industry consistently implemented DMAIC roadmap especially in case study research type for problem-solving, while service industry pointed out the fewer number (60%). The causes of variations and defective products in the manufacturing industry are largely caused by a 4M 1E factor, while in service industry are caused by human behavior, and it’s system poorness. Both manufacturing & service industry emphasized standardization & monitoring to control the process which aimed at enhancing process capability and organization performance to increase customer satisfaction.
Słowa kluczowe
Wydawca
Czasopismo
Rocznik
Tom
Strony
34--45
Opis fizyczny
Bibliogr. 73 poz., rys., tab., wykr.
Twórcy
autor
- Master of Industrial Engineering Program, Mercu Buana University, Indonesia
autor
- Master of Industrial Engineering Program, Mercu Buana University, Indonesia
autor
- Buana Perjuangan University, Jl. H.S. Ronggo Waluyo, Puseurjaya, Kec. Telukjambe Timur, Kab. Karawang, Jawa Barat 41361, Indonesia
Bibliografia
- [1] Raman R.S., Basavaraj Y., Defect reduction in a capacitor manufacturing process through Six Sigma concept: a case study, Mgt. Sci. Let., 9, 253-260, 2019.
- [2] Gryna F.M., Quality planning, and analysis, New York: McGraw-Hill, 1991.
- [3] Flifel A.F.A., Zakić N., Tornjanski A., Identification and selection of Six Sigma projects, Journal of Process Mgt. – New Tech. Int., 5, 2, 10–17, 2017.
- [4] Nagi K., Charmonman S., Applying Six Sigma techniques to improving the quality of eLearning courseware components – a case study, IEEE Int. Conference on Mgt. of Innovation & Tech., 275-280, 2010.
- [5] Chang S.I., Yen D.C., Chou C.C., Wu H.C., Lee H.P. Applying Six Sigma to the management and improvement of production planning procedure’s performance, Total Quality Mgt., 23, 3, 291–308, 2012.
- [6] Venkateswaran N., Padmanaban P.N., Impact of Six Sigma methodological practices in manufacturing unit – an experimental study, Arabian Journal of Business and Mgt. Review (Oman Chapter), 1– 11, 2018.
- [7] Srinivasan K., Muthu S., Devadasan S.R., Sugumaran C., Enhancement of sigma level in the manufacturing of furnace nozzle through DMAIC approach of Six Sigma: a case study, Production Planning & Control, 27, 10, 810–822, 2016.
- [8] Adeyemi Y., An analysis of Six Sigma at small vs. large manufacturing companies, University of Pittsburgh, Pennsylvania, USA, 2005.
- [9] Chang K.K., Wang F.K. Applying Six Sigma methodology to collaborative forecasting, Int. Journal of Advanced Mfg. Tech., 39, 9–10, 1033–1044, 2007.
- [10] Shokri A., Waring T.S., Nabhani F. Investigating the readiness of people in manufacturing SMEs to embark on Lean Six Sigma projects an empirical study in the German manufacturing sector, Int. Journal of Opr. & Production Mgt, 36, 8, 850–878, 2016.
- [11] Le Mahieu P.G., Nordstrum L.E., Cudney E.A., Six Sigma in education, Quality Assurance in Edu., 25, 1, 91–108, 2017.
- [12] Patton F., Does Six Sigma work in service industries?, Quality Progress, 38, 9, 55–60, 2005.
- [13] Anand R.B., Shukla S.K., Ghorpade A., Tiwari M.K., Shankar R. Six Sigma-based approach to optimize deep-drawing operation variables, Int. Journal of Production Research, 45, 10, 2365–2385, 2006.
- [14] Khawale Y.S., Jagdale S.C., Jambhalekar S.S., Kale S.S., Patil V.H. Implementation of Six Sigma methodology for piston rod manufacturing, Global Research and Dev. Journal for Eng., 2, 3, 14–18, 2017.
- [15] Jaffal M.S., Korkmaz I.H., Özceylan E. Critical success factors for Six Sigma implementation in Gaziantep carpet companies, Industrial Eng. Let., 7, 2, 83–92, 2017.
- [16] Almasarweh M.S.Y., Rawashdeh A.M. The effect of using Six Sigma methodologies on the quality of health service: a field study at Prince Hashem hospital/city of Aqaba, Journal of Social Sci., 5, 3, 396–407, 2016.
- [17] More S.S., Pawar M.S., Implementation of QMS with ISO in the Indian Textile Industry for Improvement in Performance, Journal of Mechatronics and Intelligent Mfg., 3, 3/4, 155, 2011.
- [18] Purnama G.N.T., Gunanto, Sugengriadir R.M., Increasing the implementation of environmental management systems based ISO 14001 with the Six Sigma: case study method in a manufacturing industry, Int. Journal of Research in Eng., Sci. and Mgt., 2, 1, 103–106, 2019.
- [19] Kausik P., Khanduja D., DM make up water reduction in thermal power plant using Six Sigma DMAIC methodology, Journal of Sci. & Industrial Research, 67, 36–42, 2008.
- [20] Gerger A., Firuzan A.R. Use of Six Sigma method as a process improvement technique: a case study in aerospace industry, Academic Journal of Sci., 6, 1, 191–202, 2016.
- [21] Meteab A.A., The impact of adopting Six Sigma to improve total quality management practices applied study in Najaf cement plant, Int. Journal of Advance Research, Ideas and Innovations in Tech., 4, 5, 63–70, 2018.
- [22] García-Alcaraz J.L., Alor-Hernández G., Sánchez-Ramírez C., Jiménez-Macías E., Blanco-Fernández J., Latorre-Biel J.I., Mediating role of the Six Sigma implementation strategy and investment in human resources in economic success and sustainability, Sustainability 2018, 10, 1–21, 2018.
- [23] Pyzdek T. The Six Sigma handbook. USA: McGraw-Hill Companies, Inc., 2003.
- [24] Rana P., Kaushik P., Initiatives of Six-Sigma in an automotive ancillary unit: a case study, Mgt. Sci. Let., 8, 569–580, 2018.
- [25] Chakraborty A., Tan K.C., Case study analysis of Six Sigma implementation in service organizations, Business Process Mgt. Journal, 18, 6, 992–1019, 2012.
- [26] De Koning H., De Mast J., Ronald J.M.M.D., Vermaat T., Serge S., Generic Lean Six Sigma project definitions in financial services, Quality Mgt. Journal, QMJ, 15, 4, 32–45, 2008.
- [27] Rahman A., Shaju S.U.C., Sarkar S.K., Application of Six Sigma using Define Measure Analyze Improve Control (DMAIC) methodology in garment sector, Independent Journal of Mgt. &Production (IJM&P), 9, 3, 810–826, 2018.
- [28] Requeijo J.F.G., Abreu A.J.P.C.F., Calado J.M.F., Dias A.S.M.E., Six Sigma business scorecard approach to support maintenance projects in a collaborative context, Revista Produ¸c˜ao e Desenvolvimento, 4, 1, 82–97, 2018.
- [29] Rajashekharaiah J., Six Sigma benchmarking of process capability analysis and mapping of process parameters, Journal of Opr. and Supply Chain Mgt., 9, 2, 60–71, 2016.
- [30] Nonthaleerak P., Hendry L., Exploring the Six Sigma phenomenon using multiple case study evidence, Int. Journal of Opr. & Production Mgt., 28, 3,279–303, 2008.
- [31] Sardeshpande A.K., Khairnar H.P., Application of Six Sigma in four wheeler platform truck with quality tools and techniques, Int. Journal of Eng. Dev. and Research, 2, 1, 126–134, 2014.
- [32] Venkatesh N., Sumangala C., Success of manufacturing industries – role of Six Sigma, In MATEC Web of Conferences, 144, 05002, EDP Sci., 2018.
- [33] Rathilall R., Singh S., A Lean Six Sigma framework to enhance the competitiveness in selected automotive component manufacturing organizations, South African Journal of Economic and Mgt. Sci., 21, 1, 1–13, 2018.
- [34] Kumar C.S.C., Naidu N.V.R., Minimizing the eighth waste of Lean-absenteeism through Six Sigma methodology, IJQR, 6, 2, 113–118, 2012.
- [35] Ganguly K., Improvement process for rolling mill through the DMAIC Six Sigma approach, IJQR, 6, 3, 221–231, 2012.
- [36] Syafwiratama O., Hamsal M., Purba H.H., Reducing the nonconforming products by using the Six Sigma method: a case study of a polyester short cut fiber manufacturing in Indonesia, Mgt. Sci. Let. 7, 153–162, 2017.
- [37] Malek J., Desai D., Reducing rejection/rework in pressure die casting process by application of DMAIC methodology of Six Sigma, IJQR, 9, 4, 577–604, 2015.
- [38] Naidu N.V.R., Development of mathematical models for optimal preventive maintenance policy in steel industry: Six Sigma approach, IJQR, 5, 3, 179–185, 2011.
- [39] Gandhi S.K., Sachdeva A., Gupta A. Reduction of rejection of cylinder blocks in a casting unit: a Six Sigma DMAIC perspective, Journal of Project Mgt., 4, 81–96, 2019.
- [40] Kosieradzka A., Ciechańska O. Impact of enterprise maturity on the implementation of Six Sigma, MPER, 9, 3, 59–70, 2018.
- [41] Kumar P., Tewari P.C., Khanduja D., Six Sigma application in a process industry for capacity waste reduction: a case study, Mgt. Sci. Let., 7, 423–430, 2017.
- [42] Choi B., Kim J., Leem B.H., Lee C.Y., Hong H.K., Empirical analysis of the relationship between Six Sigma management activities and corporate competitiveness: focusing on Samsung group in Korea, Int. Journal of Opr. & Production Mgt., 32, 5, 528-550, 2011.
- [43] John B., Areshankar A., Reduction of rework in bearing end plate using Six Sigma methodology: a case study, Journal of Applied Research on Industrial Eng., 5, 1, 10–26, 2018.
- [44] Chabukswar A.R., Jagdale S.C., Kuchekar B.S., JoshiV.D., Deshmukh G.R. Six Sigma: process of understanding the control and capability of ranitidine hydrochloride tablet, Journal of Young Pharmacists, 3, 1, 15–25, 2011.
- [45] Zasadzień M., Application of the Six Sigma method for improving maintenance processes – case study, Proceedings of the 6th ICORES, 314–320, 2017.
- [46] Indrawati S., Ridwansyah M., Manufacturing Continuous Improvement Using Lean Six Sigma: An Iron Ores Industry Case Application, Procedia Mfg., 4, 528–534, 2015.
- [47] Barbosa B., Pereira M.T., Silva F.J.G., Campilho R.D.S.G., Solving quality problems in tyre production preparation process: a practical approach, Procedia Mfg., 11, 1239–1246, 2017.
- [48] Morales S.N., Valles Ch A., Torres-Argüelles V., Martínez G.E., Hernández G.A., Six Sigma improvement project in a concrete block plant, Construction Innovation, 16, 4, 526–544, 2016.
- [49] Zhan W., A Six Sigma approach for the robust design of motor speed control using modeling and simulation, Int. Journal of Six Sigma and Competitive Advantage, 4, 2, 95–113, 2008.
- [50] Gajbhiye P.R., Waghmare A.C., Parikh R.H., Applications of Lean Six Sigma methodologies for improvement in industrial safety, Int. Journal for Innovative Research in Sci. & Tech., 3, 6, 168–175, 2016.
- [51] Rahman M.A., Talapatra S., Defects reduction in casting process by applying Six Sigma principles and DMAIC problem solving methodology (a case study), Int. Conference on Mechanical, Industrial and Materials Eng., Rajshahi, Bangladesh, 1–6, 2015.
- [52] El Hassani I., Benlaajili S., Nokra N., Optimization of the particle size distribution of white sugar using Six Sigma methodology, Int. Journal of Advance Eng. and Research Dev., 4, 9, 190–204, 2017.
- [53] Soković M., Pavletić D., Krulˇcić E., Six Sigma process improvements in automotive parts production, Journal of Achievements in Materials and Mfg. Eng., 19, 1, 96–102, 2006.
- [54] Hassan M.K., Applying Lean Six Sigma for waste reduction in a manufacturing environment, American Journal of Industrial Eng., 1, 2, 28–35, 2013.
- [55] More C.S., Nerkar A.A., Khonde R.V., Tilekar S., Study of application of Six Sigma of DMAIC in Dent Minimization in Gear Manufacturing, Global Research and Dev. Journal for Eng., 2, 6, 82–87, 2017.
- [56] Sławik D., Czop P., Król A., Wszołek G., Optimization of hydraulic dampers with the use of design for Six Sigma methodology, Journal of Achievements in Materials and Mfg. Eng., 43, 2, 676–683, 2010.
- [57] Prashar A., Towards cycle time reduction in manufacturing SMEs: Proposal and evaluation, Quality Eng., 30, 3, 469–484, 2018.
- [58] Hussain T., Jamshaid H., Sohail A., Reducing defects in textile weaving by applying Six Sigma methodology: a case study, Int. Journal Six Sigma and Competitive Adv., 8, 2, 95–104, 2014.
- [59] Deniz S., C¸ imen M., Barriers of Six Sigma in healthcare organizations, Mgt. Sci. Let., 8, 885-890, 2018.
- [60] Narula V., Grover S., Application of Six Sigma DMAIC methodology to reduce service resolution time in a service organization, Accounting, 1, 1, 43–50, 2015.
- [61] Manchosu P., Nicolini G., Goretti G., De Rose F., Franceschini D., Ferrari C., Reggiori G., Tomatis S., Scorsetti M., Applying Lean Six Sigma methodology in radiotherapy: lessons learned by the breast daily repositioning case, Radiotherapy and Oncology, 1–6, 2018.
- [62] SahbazI., Taner M.T., Eliacik M., Kagan G., Erbas E., Enginyurt H., Deployment of Six Sigma Methodology to Reduce Complications in Intravitreal Injections, Int. Review of Mgt. and Marketing, 4, 2, 160–166, 2014.
- [63] Zhuo Z., Research on using Six Sigma management to improve bank customer satisfaction, Int. Journal of Quality Innovation, 5, 3, 1–14, 2019.
- [64] Omar A., Mustafa Z., Implementation of Six Sigma in service industry, JQMA 10, 2, 77–86, 2014.
- [65] Vijay S.A., Appraisal of student rating as a measure to manage the quality of higher education in India: an institutional study using Six Sigma model approach, IJQR,7, 3, 3–14, 2013.
- [66] Al Kuwaiti A. Application of Six Sigma methodology to reduce medication errors in the outpatient pharmacy unit: a case study from The King University Hospital, Saudi Arabia, IJQR, 10, 2, 267– 278, 2016.
- [67] Vijay S.A., Reducing and optimizing the cycle time of patients discharge process in a hospital using Six Sigma DMAIC approach, IJQR, 8, 2, 169–182, 2014.
- [68] Al Kuwaiti A., Subbarayalu A.V. Reducing patients’ falls rate in an academic medical center (AMC) using Six Sigma ‘DMAIC’ approach, Int. Journal of Health Care Quality Assurance, 30, 4, 373–384, 2017.
- [69] Laureani A., Brady M., Antony J., Applications of Lean Six Sigma in an Irish hospital, Leadership in Health Services, 26, 4, 322–337, 2012.
- [70] Elbireer A., Le Chasseur J., Jackson B., Improving laboratory data entry quality using Six Sigma, Int. of Healthcare Quality Assurance, 26, 6, 496–509, 2011.
- [71] Ekinci C.G., Taner M.T., Erbas E. Integration of Six Sigma methodology to reduce complications in a private hemodialysis center, Int. Review of Mgt. and Marketing, 5, 1, 36–44, 2015.
- [72] Gijo E.V., Antony J., Hernandez J., Scaria J., Reducing patient waiting time in a pathology department using the Six Sigma methodology, Leadership in Health Service, 26, 4, 253–267, 2012.
- [73] Tetteh G., Improving learning outcome using Six Sigma methodology, Journal of Int. Edu. in Business, 8, 1, 18–36, 2014.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-b39fbad6-9600-4aa0-ae0d-0a32a30a4af1