Restructuring picking and restocking processes on a hypermarket

• Autorzy: Guimarães Rafaela , Almeida Luís , Barros Marta , Afecto Maria Carlota , Figueira Maria L. , Mota Diana , Galvão Márcia , Barreira Mariana , Lima Rui M.

Identyfikatory

DOI

10.30657/pea.2022.28.08

• Języki publikacji: EN

Abstrakty

EN

The purpose of this paper is to identify challenges and opportunities for exploring Lean approaches in managing instore logistics processes of a hypermarket, wherein data collection made to quantify the state of the system, methods, and instruments will be applied to improve picking and restocking processes between the two main stock areas, the store and the warehouse. This article reports on a case study work, comprising direct observation, and analysis of the data collected, which was developed in three main phases: identification and characterization of problems, improvements in management of stock and restocking information, and finally improvements in the picking and restoking processes and teams. After analysing the hypermarket, some problems were found such as a high percentage of non-productive time in restocking, a daily average of 132 products to be restocked, a lack of standardization of tasks in the warehouse, and outdated restocking management system. Therefore, there will be some proposals to change the restocking management system, the picking and restocking work method and the warehouse layout, which makes it possible to decrease stock breaks in the store by 17%, the number of employees dedicated to these processes from 14 to 11, and finally, to reduce 2 daily hours of non-adding value time. This work makes an innovative contribution to fulfil a lack of publications dedicated to hyper-market inbound logistics between the warehouse and the store. Thus, it reveals the significant importance of focusing on instore logistics to the point of sale, concerning the efficiency, the lean production, and social benefits to the retail hypermarket, from the reception of products in the hypermarket warehouse until they are placed on the store shelves.

Słowa kluczowe

EN

lean services; hypermarket; picking; restocking; warehouse management

PL

usługi Lean; gospodarka magazynowa; uzupełnianie zapasów; hipermarket

• Wydawca: Oficyna Wydawnicza Stowarzyszenia Menedżerów Jakości i Produkcji
• Czasopismo: Production Engineering Archives
• Rocznik: 2022
• Tom: Vol. 28, Iss. 1
• Strony: 64--72
• Opis fizyczny: Bibliogr. 20 poz., rys., tab.

Twórcy

autor

Guimarães Rafaela

• Department of Production and Systems, Algoritmi Centre, School of Engineering, University of Minho, Campus Azurem, 4800-058 Guimarães, Portugal

autor

Almeida Luís

• Department of Production and Systems, Algoritmi Centre, School of Engineering, University of Minho, Campus Azurem, 4800-058 Guimarães, Portugal

autor

Barros Marta

• Department of Production and Systems, Algoritmi Centre, School of Engineering, University of Minho, Campus Azurem, 4800-058 Guimarães, Portugal

autor

Afecto Maria Carlota

• Department of Production and Systems, Algoritmi Centre, School of Engineering, University of Minho, Campus Azurem, 4800-058 Guimarães, Portugal

autor

Figueira Maria L.

• Department of Production and Systems, Algoritmi Centre, School of Engineering, University of Minho, Campus Azurem, 4800-058 Guimarães, Portugal

autor

Mota Diana

• Department of Production and Systems, Algoritmi Centre, School of Engineering, University of Minho, Campus Azurem, 4800-058 Guimarães, Portugal

autor

Galvão Márcia

• Department of Production and Systems, Algoritmi Centre, School of Engineering, University of Minho, Campus Azurem, 4800-058 Guimarães, Portugal

autor

Barreira Mariana

• Department of Production and Systems, Algoritmi Centre, School of Engineering, University of Minho, Campus Azurem, 4800-058 Guimarães, Portugal

autor

Lima Rui M.

• Department of Production and Systems, Algoritmi Centre, School of Engineering, University of Minho, Campus Azurem, 4800-058 Guimarães, Portugal

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).