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Tytuł artykułu

The impact of e-business techologies on healthcare - new horizons or false dawns?

Autorzy
Treść / Zawartość
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
The expectation that computer networks combined with the Internet and associated technologies will be common in all businesses of the future has resulted in a flurry of investment in ICT around the globe, and in wide interest in the Internet, e-commerce and e-business. For example the Malaysian government has created a high-speed data highway, a federal capital that is a 'wired city', and a 'paperless hospital' [1]. The UK Government too has recently approved plans for major ICT projects [5, 10]. These projects are in healthcare, and involve large financial sums. It is important that the use of these public funds leads to successful outcomes. This paper analyses a large successful ICT project that uses e-business technologies. The aim of the paper is to identify the success factors in this completed project to see if these pointers indicate favourable prospects for the outcome of these new healthcare projects.
Rocznik
Tom
Strony
IP15--23
Opis fizyczny
Bibliogr. 24 poz., tab.
Twórcy
autor
  • Research Centre for Public Sector Management, The Business School, South Bank University, London, UK
autor
  • Mid-Sussex Primary Care Trust, Haywards Heath, West Sussex, UK
autor
  • The Harvey Practice, Poole, Dorset, UK
Bibliografia
  • [1] Allen, G. Hospital Selayang - a Filmless and Paperless Flagship Hospital. Hospital Pandan - Extending the Selayang Vision, Conference Proceedings of TEHRE, Chepstow, UK: Centre for the Advancement of Electronic Health Records, 2000.
  • [2] British Computer Society, BCS concerned over UK NHS IT proposals, E-Bulletin Archive, Issue 29, 7th August, London: BCS, 2002. Available at http://www.bcs.org/e-bulletin/nhs
  • [3] Boseley, S., Just hanging on the phone, 9 January, Society Guardian, pp.2, London: The Guardian, 2001.
  • [4] Brown, A., Letter - Telephone consultations. Vol. 52, No. 481, pp.676, Br Journal of General Practice, 2002.
  • [5] Cross, M., Blair’s £40 billion gamble on IT - last week the Government gave the NHS a huge shot in the arm for the world’s largest IT project, Online, pp.1-3, London: The Guardian, 2002.
  • [6] Edwards, B., Seeing is believing picture building: a key component of telephone triage, Journal of Clinical Nursing, Vol. 7, No. 1, pp.51-57, 1998
  • [7] Farand, L., Leprohon, J., Kalina, M., Preker, A., The role of protocols and professional judgement in emergency medical dispatching, Eur. Journal of Emergency Medicine, September, Vol. 2, No. 3, pp.136-148, 1995.
  • [8] Frey, KA., Bratton, RL. Role of telemedicine in the healthcare delivery system, Journal of American Board of Family Practice, Vol. 15, No. 2, pp.170-171, 2002.
  • [9] Harvard Business Review, Managing and using computers, HB Review 21340 Reprint Series, Cambridge, MA: Harvard University, 1981
  • [10] HMSO., Securing our future health: Taking a long-term view -The Wanless Review, London:HMSO, 2002
  • [11] Hodge, MH. Direct use by physicians of the TDS medical information system. In: Bruce I Blum and Karen Duncan, A history of medical informatics, New York: ACM Press, 1990.
  • [12] Itagaki. MW., Berlin, RB., Schatz, R., The rise and fall of e-health - lessons from the 1st generation of Internet healthcare, Medscape TechMed 2(1), 2002. Available at http://www. medscape.com/viewarticle/431144.
  • [13] Kalakota, R., Whinston, AB., Electronic Business- a manager’s guide, Reading, Ma: Addison Wesley, 1997
  • [14] Lane, VP. Information Systems Projects - Are Failures Congenital or Acquired? pp.156-164. In: J. Bryant (Editor) Current Perspectives in Healthcare Computing HC’99, London: British Computer Society, 1999
  • [15] Lane, VP, Hayward, P., Neural Networks and expert systems in acute and primary medicine - reflections on a decade of research studies, MI 49-58. In: J. Pieacha (Editor) Journal of Medical Informatics & Technologies - Volume 1, University of Silesia, Dept. of Electronics and Computer Systems, 2001.
  • [16] Lorenzi, NM and Riley, RT. Review Paper: Managing Change - An Overview, Journal of the American Medical Informatics Association, Vol. 7, No. 2, pp.116-124, 2000
  • [17] Melzer, SM., Poole, SR., Computerised paediatric telephone triage and advice programs at children’s hospitals: operating and financial characteristics, Arch. Paediatric Adolescent Medicine, August, Vol. 153, No. 8, pp.858-863
  • [18] National Audit Office. NHS Direct. London: HMSO, 2002
  • [19] Pomerantz, JM. Clinical responsibility and E-therapy, Drug Benefit Trends, Vol. 14, No. 1, pp.29-30, New York: Cliggot Publishing, SCP Communications
  • [20] Rinde, E. and Balteskard, L. Is there a future for telemedicine? The Lancet, Vol. 359, 8 June, pp.1957- 1958, 2002
  • [21] Rowley, J., E-Business - principles and practice, Houndmills: Palgrave, 2002
  • [22] Russell, B., NHS Direct calls cost taxpayer more than visits to GP. 17 June, pp.3, London: Independent.
  • [23] Wahlberg, AC., Wredling, R., Telephone nursing: calls and caller satisfaction, International Journal of Nursing Medicine, Vol. 5, No. 3, pp.64-67, 1999.
  • [24] Woolton, P. Telemedicine in the National Health Service, Journal of Royal Society of Medicine, Vol. 91, No. 12, pp.614-621, London, 1998.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-article-PWA4-0023-0003
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