PL EN


Preferencje help
Widoczny [Schowaj] Abstrakt
Liczba wyników
Tytuł artykułu

Toward a model of the impact organisation, human and technology factors have on the effectiveness of safety management systems

Autorzy
Wybrane pełne teksty z tego czasopisma
Identyfikatory
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Purpose: In this paper, the technology management and safety regulation and implementation challenge are examined by drawing on lessons from local and international events. The 2000-01 unplanned withdrawal from service of Ansett's B767 fleet highlighted the way systemic problems can combine with ageing aircraft issues to rapidly impact the safety or economic viability of a fleet. Design/methodology/approach: Factors influencing organisational growth and commercial arrangements (e. g. alliancing, global supply chain management), together with human factors considerations in safety management systems such as individual participation in formal and informal knowledge networks, are drawn together to establish the foundation for improved management and regulatory approaches to aerospace technologies throughout their product life cycle. The paper describes the development of a management framework based on knowledge management principles focused on helping meet the combined need of satisfying continuing technical integrity requirements whilst maximising the value obtainable from continuing to operate a fleet of aerospace platforms for the duration of their product life cycle. Findings: This paper has built on earlier work and drawn these considerations together and proposed a management framework that seeks to allow executive in the broader organisation to better understand where the impact of decisions can spread. Practical implications: The framework allows those responsible for regulation and safety management to understand the potential context of their risk environment and that the sources of significant risk may well be outside their immediate area. This duality of purpose allows the proposed management framework to be used to enable the inherent value associated with maintaining high cost aircraft in service as long as possible whilst minimising exposure to the risk of unexpected technical issues. Originality/value: Adoption of alliancing practices that require open communication and mutual cooperative relationships between operators, regulators, type certificate holders etc is recommended within a framework of strategy focused organizational arrangements to achieve the maximum value for all concerned.
Rocznik
Strony
827--836
Opis fizyczny
Bibliogr. 19 poz., wykr., rys.
Twórcy
autor
  • University of New South Wales at Australian Defence Force Academy, Canberra, Australian Capital Territory, Australia, e.wilson@adfa.edu.au
Bibliografia
  • [1] R. Pyles, An Economic Framework for Evaluating Military Aircraft Replacement, RAND Corporation, 2002.
  • [2] E. S. Wilson, R. L. Lockett, Managing Ageing Aircraft Structures, Proceedings of the Australian International Aerospace Conference, Brisbane, 2003.
  • [3] Australian Transport Safety Bureau Aviation Safety Investigation BS/20010005 Investigation into Ansett Australia Maintenance Safety Deficiencies and Control of Continuing Airworthiness of Class A Aircraft. ATSB, Canberra, ACT, 2002.
  • [4] K. Lynch, ADs Under the Microscope, Overhaul and Maintenance, Aviation Week. Available from http://www.aviationweek.com/aw/generic/story_generic.jsp?c hannel=om&id=news/omwash608.xml&headline=ADs+Under+the+Microscope, accessed on 17/06/2008.
  • [5] B. Byron, An Assessment of Trends and Risk Factors in Passenger Air Transport, Civil Aviation Safety Authority, Canberra, Australia, 2008.
  • [6] Project AIR FORCE, a division of RAND, is the US Air Force federally funded research and development center (FFRDC) for studies and analyses. It provides the US Air Force with independent analyses of policy alternatives affecting the development, employment, combat readiness, and support of current and future aerospace forces. Research is performed in four programs: Aerospace Force Development; Manpower, Personnel, and Training; Resource Management and Strategy and Doctrine.
  • [7] E. S. Wilson, Managing the Ageing Fleet-An Insight Into RAAF Structural Airworthiness Management, Proceedings of the International Aerospace Congress 97, Sydney, 1997, 879-890.
  • [8] C. MacKenzie, S. Penney, Age Concern, FLIGHT International Number 4883 163 (2003) 36-40.
  • [9] K. E. Weick, K. M. Sutcliffe, Managing the Unexpected: Assuring High Performance in an Age of Complexity, Jossey-Bass, San Francisco, 2001.
  • [10] Anonymous, Sleeping Killers, FLIGHT International, Number 4886 163 (2003) 5.
  • [11] J. Reason, Human Factors Aspects of Safety Management Systems, Proceedings of the 15th Annual FAA/TC/CAA Maintenance Human Factors Symposium, London, 2001.
  • [12] M. Wood, R. Dannatt, V. Marshall, Assessing Institutional Resilience: A useful guide for airline safety managers?, Australian Transport Safety Bureau, Canberra ACT, Australia, 2006.
  • [13] J. Reason, Score Your Safety Culture, Flight Safety Australia, January-February 2001.
  • [14] D. Maloney, Optimising the Enterprise Boundary, Booz Allen Hamilton, Presentation to Committee for Economic Development of Australia, Sydney, June 2002.
  • [15] R. Hall, Organizations: Structures, Processes, and Outcomes., Prentice Hall, Englewood Cliffs, 1999.
  • [16] R. S. Kaplan, D. P. Norton, The Strategy Focused Organisation, Harvard Business School Press, Boston Massachusetts, 2001.
  • [17] M. Kunc, Using Systems Thinking to Enhance Strategy Maps, Management Decision 46/5 (2008) 761-778.
  • [18] D. Vaughan, The Trickle-Down Effect: Policy Decision, Risky Work, and the Challenger Tragedy, California Management Review 39/2 (1997).
  • [19] AS/NZS 4360:2004 Risk Management, Standards Australia
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-article-BWAN-0004-0048
JavaScript jest wyłączony w Twojej przeglądarce internetowej. Włącz go, a następnie odśwież stronę, aby móc w pełni z niej korzystać.