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Warianty tytułu
Hybrid model of on-line trust
Języki publikacji
Abstrakty
This paper examines the impact of computer mediated communication on interpersonal trust in three kinds of situations: interpersonal communication, on-line negotiations and on-line counseling and therapy. Presented results suggest there are two most important Internet features that influence evaluation of information or interlocutor's credibility: lack of nonverbal signs and access to actual information. Their consequences: anonymity, short-time and attractiveness can decrease or increase the perception of risk and the level of interpersonal trust. The hybrid model of on-line trust shows possible correlations between these factors and helps to understand the active nature of trust.
Słowa kluczowe
Rocznik
Tom
Strony
43--55
Opis fizyczny
Bibliogr. 22 poz., wykr.
Twórcy
autor
- Politechnika Gdańska
Bibliografia
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- 2.Afuah A., Tucci Ch.L., Biznes internetowy. Strategie i modele, Kraków 2003.
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- 5.Hatta T., Ken-ichi O., Effect of visual cue and spatial distance on exitability in electronic negotiation, "Computers in Human Behaviour" 2008, vol. 24.
- 6.Johnson T.J., Kaye B.K., Wag the Blog: How Reliance on Traditional Media and the Internet Influence Credibility Perceptions of Weblogs among Blog Users. "Journalism and Mass Communication Quarterly" 2004, vol. 81(3).
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- 8.Krawczyk-Bryłka B., Relacje międzyludzkie w dobie rozwoju biznesu elektronicznego, w: Electronic commerce - gospodarka XXI wieku, red. D. Waldziński, Gdańsk 2001.
- 9.Krawczyk-Bryłka B., Styl negocjacji internetowych, w: Fenomen Internetu, red. A. Szewczyk, Szczecin 2008.
- 10.Latt P.B., Trusting virtual trust, "Ethics and Information Technology" 2005, vol. 7.
- 11.Leibert T., Archer J., Munson J., York G., An Exploratory Study of Client Percepcions of Internet Counseling and the Therapeutic Alliance, "Journal of Mental Helth Counseling" ze stycznia 2006.
- 12.Moore D.A., Kurtzberg T.R., Thompson L.L., Long and Short Routes to Success in Electronically Mediated Negotiations: Group Affiliations and Good Vibrations, "Organizational Behaviour and Human Decision Processes" 1999, vol. 77, no. 1.
- 13.Morreale S.P., Spitzberg B.H., Barge J.K., Komunikacja między ludźmi. Motywacja, wiedza i umiejętności, Warszawa 2007.
- 14.Nadler J., Electronically -Mediated Dispute Resolution and E-Commerce, "Negotiation Journal" z października 2001.
- 15.Naquin Ch.E., Paulson G.D., Online Bargaining and Interpersonal Trust, "Journal of Applied Psychology" 2003, vol. 88, no. 1.
- 16.Rule C, Friedberg L., The appriopriate role of dispute resolution in building trust online, "Artificial Intelligence and Low" 2005.
- 17.Schweiger W., Media credibility - Experience or Image? A Survey on the Credibility of the World Wide Web in Germany in Comparison to Other Media, "European Journal of Communication" 2000, vol. 15(1).
- 18.Skinner A., Zack S.J., Counselling and the Internet, "The American Behavioral Scientist" z grudnia 2004.
- 19.Stankiewicz K., Osobowościowe uwarunkowania oceny wiarygodności informacji internetowej, Gdańsk 2008. Suler J., The Final Showdown Between In-Person and Cyberspace Relationships, http://
- 20.www.p24601 .rider.edu/sites/suler/psycyber/showdown.html (1999).
- 21.Sztompka P., Zaufanie fundament społeczeństwa, Kraków 2007.
- 22.Thompson L., Nadler J., Negotiating via Information Technology. Theory and Application, "Journal of Social Issues" 2002, vol. 58, no. 1.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-article-BUS6-0028-0070