Identyfikatory
Warianty tytułu
Języki publikacji
Abstrakty
Article is present talk away integration quality services telematics. Presentation of result of author research is purpose of article over quality of logistical services at utilization of instrument among chosen operators of logistical functioning services in the area of Poland telematics. That takes be object of consideration author analysis of character and it takes a stand among quality of logistical services essence of rate that but telematics, but particularly, it part, which forms level of competitiveness in conditions of markets of logistical services.
Słowa kluczowe
Czasopismo
Rocznik
Tom
Strony
8--13
Opis fizyczny
Bibliogr. 6 poz.
Twórcy
autor
- Department of Transport, University of Economics in Katowice, 1 Maja 47, 40-287 Katowice, Poland, janusz.figura@gmail.com
Bibliografia
- [1] DOYLE P.: Based Marketing. Marketing Strategies for Corporate Growth and Shareholder Value. Translation copyright by Publishing house Felberg SJA, Warsaw 2003.
- [2] FLEJTARSKI S., PANASIUK A., PERENC J., ROSA G.: Modern economics of services, Scientific publishing house, PWN, Warsaw 2005, (in Polish).
- [3] JANIUK J.: Strategic fitting of Polish small and medium enterprise for European competition, Publishing house Difin, Warsaw 2004, (in Polish).
- [4] STONEHOUSE G., HAMILL J., CAMPBELL D., PURDIE T.: Global and Transnational Bussines. Strategy and Management, John Wiley & Sons, New York 2001.
- [5] www.arrowce.com
- [6] Management by quality. Concepts, methods, studies of cases, Edited by Konarzewska–Gubała E. Publishing house of Economic Academy in Wroclaw. Wroclaw 2003, (in Polish).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-article-BSL7-0036-0002