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Warianty tytułu
Poprawa konkurencyjności dealerskiego centrum serwisowego przy wykorzystaniu nowoczesnych metod zarządzania
Języki publikacji
Abstrakty
In article the method of a management automotive company dealer -service network by application of decision-making allowing support system on the basis of network subjects functioning indicators analysis and comparison of their values during the previous and present periods to develop the decision in the field of spare parts deliveries optimization is offered.
Czasopismo
Rocznik
Tom
Strony
53--59
Opis fizyczny
Bibliogr. 8 poz.
Twórcy
autor
autor
autor
autor
- Kama State academy of engineering and economic, Mira prosp., 68/19, 423810, Naberezhnye Chelny, Russian Federation, bomund@mail.ru
Bibliografia
- 1. Yanchenko V., Ivanov S.: The role of the company logistics in product (service) quality support and competitiveness increasing. In: http://bigc.ru/publications/bigspb/logistics/rlcqms/.
- 2. Gludkin O.P., Gorbunov N.M., Gurov A.I., Zorin Y.V.: Total quality management: the textbook for high schools. Radio and communication, Moscow 2005.
- 3. Lapidus V.A.: Total quality management in the Russian companies. Typography „News”, Moscow 2010.
- 4. Scheer A.W.:. ARIS: Business Process Modeling. Williams, Moscow, 2009.
- 5. Yanchenko V.: The quality management in service. The system-logistical approach. Monograph, RGPU, S-Petersburg 2001.
- 6. Kamennova, М.: Business modeling. ARIS methodology. Practical guide / Kamennova М., Gromov А.; Ferapontov М. и др. Vest-meta, Moscow 2001.
- 7. Marca, D.A., McGowan C.L.: SADT: structured analysis and design technique. McGraw-Hill Book Co., Inc.: New York 1988.
- 8. Banks J. (ed.): Handbook of Simulation, Principles, Methodology, Advances, Applications, and Practice. J. Wiley & Sons, Inc., 1998.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-article-BSL2-0026-0046