Wytyczne dla transformacji organizacyjnej z instytucji biurokratycznej w zorientowany na klienta e-government

• Autorzy: Piotrowski Z.
• Języki publikacji: PL

Abstrakty

EN

The evolution of the government's role from the administrative interface between the ruler and lieges into a sermce provider for citizens is supported with and forced by information technologies. The goal of the e-Government is to gain a competitive position in delivering the citizens' satisfaction. Various approaches to implementing Information Technologies in countries' management processes are described in the paper. The idea of the Government Processes Re-engineering is described as the most promising approach to improve intra- and inter-agency interoperability. Due to different levels of advancement in e-government imple mentations in various countries, cooperation between the leading and the catching up countries should be continued and extended. As an example of such cooperation, the Wt-Go project is presented.

Słowa kluczowe

PL

e-administracja; informacja technologiczna; kierunek serwisowania

EN

e-administration; information technologies; service orientation

• Wydawca: Komisja Informatyki Polskiej Akademii Nauk, Oddział w Gdańsku
• Czasopismo: Metody Informatyki Stosowanej
• Rocznik: 2008
• Tom: nr spec. (Tom 14)
• Strony: 207--221
• Opis fizyczny: Bibliogr. 22 poz., rys.

Twórcy

autor

Piotrowski Z.

• Politechnika Szczecińska, Wydział Informatyki

Bibliografia

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