Macroergonomic approach to process improvement with the use of proquality methods and tools

• Autorzy: Woś A. , Prussak W.
• Języki publikacji: EN

Abstrakty

EN

Quality of processes, on which quality of their outcome-products is depended, depends on fulfilling macroergonomic requirements, in which these processes are realized. The paper presents use of proquality methods and tools to participatory improvement of macroergonomic conditions of process realization. A complete process of Failure Mode and Effects Analysis (FMEA) is presented, supported by simple proquality tools, in order to precisely indicate places of occurrence of reasons of potential errors in the process being improved. Special attention is paid to human centric aspect of analyzed errors.

Słowa kluczowe

EN

macroergonomics; proquality methods; processes improvement

• Wydawca: Wydawnictwo Politechniki Poznańskiej
• Czasopismo: Foundations of Control and Management Sciences
• Rocznik: 2008
• Tom: No. 11
• Strony: 195--203
• Opis fizyczny: Bibliogr. 3 poz.

Twórcy

autor

Woś A.

autor

Prussak W.

• Graduate of Poznan University of Technology, SITA Poland

Bibliografia

• [1]Hammer M. (1999), Reingineering and its consequences (Beyond Reengineering. How the Process-Centered Organization is Changing our Work and our Lives), PWN Scientific Publications, Warszawa, (Polish edition).
• [2]Hendrick H.W. (1997), Organizational Design and Macroergonomics, in: „ H a n d b o o k 0 f Human Factors and Ergonomics”, ed. G. Salvendy, Wiley, New York, pp. 594-636.
• [3]Pacholski L. (2000), Macroergonomic paradox of entrepreneurship and economic renewal, in: „Ergonomics for the New Millenium”, Human Factors / Ergonomics Society, Santa Monica - San Diego, vol. 2, pp. 185-188.