Macroergonomic aspects of a quality management system

• Autorzy: Gołaś H. , Mazur A.
• Języki publikacji: EN

Abstrakty

EN

A sociotechnical system, which a company is, is an anthropocentric system. The article presents the notions related to elements which constitute a sociotechnical system and selected elements of that system's management. One of management tools, which can be used in this aspect, is a quality management system, which takes three subject matters into consideration: a customer, the highest board of managers and a personnel. These subjects contribute to formation of elements of a management system, because each group has definite requirements included in the system.

Słowa kluczowe

EN

sociotechnical system; quality management system; macroergonomics

• Wydawca: Wydawnictwo Politechniki Poznańskiej
• Czasopismo: Foundations of Control and Management Sciences
• Rocznik: 2008
• Tom: No. 11
• Strony: 161--170
• Opis fizyczny: Bibliogr. 20 poz.

Twórcy

autor

Gołaś H.

autor

Mazur A.

• Poznan University of Technology, Institute of Management Engineering

Bibliografia

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