Tytuł artykułu
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Warianty tytułu
Konferencja
Information Technology and Knowledge Management ITKM'08 / sympozjum [1; 17-18.04.2008; Jastrzębia Góra]
Języki publikacji
Abstrakty
The paper contributes to the discussion on evaluation of information technology in contemporary SW organizations and presents an approach to the issue from Intel Technology Poland's (ITP) perspective. It demonstrates a case study on making such an evaluation a key factor to achieve organizational objectives as rolling-out the quality standards of CMMI [3] at the level 4 and TL 9000 [12] throughout ITP.
Słowa kluczowe
Rocznik
Tom
Strony
65--74
Opis fizyczny
Bibliogr. 12 poz.
Twórcy
Bibliografia
- [1]Arter D.R., Quality Audits for Improved Performance, Milwaukee, ASQ Quality Press, 2003.
- [2]Bush M., Dunaway D., CMMI Assessments, Upper Saddle River, Addison-Wesley, 2005.
- [3]Capability Maturity Model Integration® (CMMISM) (http://www.sei.cmu.edu/cmmi).
- [4]Deming W.E., Out of the Crisis, Cambridge, The MIT Press, 2000.
- [5]Humphrey W.S., Managing the Software Process, Boston, Addison-Wesley, 1990.
- [6]Kan S.H., Metrics and Models in Software Quality Engineering, Boston, Addison-Wesley, 2003.
- [7]Kowalczyk A., Krolikowski R., Neyman M., Człowiek w procesie (in Polish), in: IV Konferencja „Jakość systemów informatycznych”, Jachranka, Poland, 2007.
- [8]Krolikowski R., Neyman M., Rolling out TL 9000 and CMMI at Intel Technology Poland, in: 8th QuEST Forum Best Practices Conference, Dallas, TX, USA, 2007.
- [9]Kulpa M.K., Johnson K.A., Interpreting the CMMI. A Process Improvement Approach, Boca Raton, A CRC Press Company, 2003.
- [10]Russel J.P. (ed.), The ASQ Auditing Handbook, Milwaukee, ASQ Quality Press, 2005.
- [11]TL 9000 CMMI Mapping. How to use it, in: 8th QuEST Forum Best Practices Conference (pre-conference workshop), Dallas, TX, USA, 2007.
- [12]TL 9000 Quality Management System. Requirements Handbook (http://www.tl9000.org).
Typ dokumentu
Bibliografia
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bwmeta1.element.baztech-article-BPP1-0092-0058