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The aim of this article is to discuss constituents of competitive advantage, which help to establish strong market position founded on quality of products/services. Such constituents include quality management, knowledge management and to some extent human capital management. The article analyses the influence of quality management system and quality tools on competitive advantage. The impact of knowledge management, innovations, R&D activity, knowledge of market and supplier / customer relationship on magnitude and durability of competitive advantage in the context of Polish enterprises is discussed.
Rocznik
Tom
Strony
65--84
Opis fizyczny
Bibliogr. 47 poz.
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autor
autor
- Poznan University of Economics, Faculty of Commodity Sciences, 60-967 Poznan, Poland, R.Zalewski@ae.poznan.pl
Bibliografia
Typ dokumentu
Bibliografia
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bwmeta1.element.baztech-article-BPP1-0078-0076