Quality of product in the process of competitive advantage formation

• Autorzy: Zalewski R. , Skawińska E.
• Języki publikacji: EN

Abstrakty

EN

The aim of this article is to discuss constituents of competitive advantage, which help to establish strong market position founded on quality of products/services. Such constituents include quality management, knowledge management and to some extent human capital management. The article analyses the influence of quality management system and quality tools on competitive advantage. The impact of knowledge management, innovations, R&D activity, knowledge of market and supplier / customer relationship on magnitude and durability of competitive advantage in the context of Polish enterprises is discussed.

Słowa kluczowe

EN

quality management system; quality of process; competitive advantages; knowledge management

• Wydawca: Wydawnictwo Politechniki Poznańskiej
• Czasopismo: Foundations of Control and Management Sciences
• Rocznik: 2004
• Tom: No. 1
• Strony: 65--84
• Opis fizyczny: Bibliogr. 47 poz.

Twórcy

autor

Zalewski R.

• Poznan University of Economics, Faculty of Commodity Sciences, 60-967 Poznan, Poland

autor

Skawińska E.

• Poznan University of Technology, Institute of Management Engineering, 60-965 Poznan, Poland

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