Assessing the use of knowledge management tools in a SME based on the real case study

• Autorzy: Patalas-Maliszewska J. , Kłos S.

Warianty tytułu

PL

Ocena zastosowania wybranych narzędzi zarządzania wiedzą na przykładzie przedsiębiorstwa sektora MSP

• Języki publikacji: EN

Abstrakty

EN

Small and medium sized enterprises (SMEs) still treat expenditure on the purchase of the knowledge management (KM) tools as an expense and not in the category of investment. It seems that in order to motivate an SME to implement a KM tool to support it should be shown the advantages and disadvantages benefits of such activities. In this paper, the authors provide a practical approach for measuring the contributions and impacts of the use of a KM tool in a SME.

PL

Małe i średnie przedsiębiorstwa (MSP) ciągle postrzegają zakup narzędzi wspomagających zarządzanie wiedzą w kategorii wydatków, a nie inwestycji. W artykule autorzy podjęli próbę pomiaru korzyści wynikających z wdrożenia takich narzędzi na przykładzie przedsiębiorstwa sektora MSP. Zaproponowano wskaźniki pomiaru tych korzyści oraz pokazano wyniki przeprowadzonych analiz.

Słowa kluczowe

EN

knowledge management tools; SME; locating and capturing knowledge

PL

narzędzia zarządzania wiedzą; MŚP; lokalizacja i przechwytywanie wiedzy

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2012
• Tom: Vol. 6
• Strony: 206--214
• Opis fizyczny: Bibliogr. 17 poz., rys., tab.

Twórcy

autor

Patalas-Maliszewska J.

autor

Kłos S.

• Faculty of Logistics and Information System, University of Zielona Gora,

Bibliografia

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