Identyfikatory
Warianty tytułu
Teoretyczne podejście do zadowolenia z pracy
Języki publikacji
Abstrakty
Job satisfaction is on the top of the important targets for an establishment which is in the process of total quality. Because, the provision of total quality, first of all, is based on the sincere commitment to work of the corporate employees/managers and being satisfied with their jobs; namely, doing their jobs fondly. The role of motivation about the productivity and the efficiency is a topic which has been studied and debated for years. Because, the company's success depends on employees' skills and willingness. With zero-error production of services, ensuring full customer satisfaction and employee in a harmonious relationship with their colleagues and work is the primary target of "job satisfaction". Composing customer contentment and loyalty, however, depends on making the firm's employees satisfied and the degree of saturation for their job. In this study, by the theoretical approach to job satisfaction it was attempted to emphasize the theories explaining job satisfaction and the importance of the job satisfaction works and also what the job satisfaction and the relationship between employee attitudes are.
Zapewnienie jakości w pierwszej kolejności opiera się na szczerym zaangażowaniu pracowników/menadżerów, ich oddaniu się pracy i odnoszeniu satysfakcji. Sukces przedsiębiorstwa w dużej mierze zależy od umiejętności pracowników i ich chęci. Pierwszorzędnym celem zadowolenia z pracy jest bezbłędna realizacja usług, co zapewnia satysfakcję klientów oraz harmonijne relacje między współpracownikami. W niniejszej pracy, stosując teoretyczne podejście do zadowolenia z pracy, spróbowano zaakcentować teorie wyjaśniające zadowolenie z pracy oraz istotę działania zadowolenia z pracy, a także, jaka jest relacja między zadowoleniem z pracy i stosunkiem pracownika.
Czasopismo
Rocznik
Tom
Strony
7--14
Opis fizyczny
Bibliogr. 23 poz.
Twórcy
autor
- University of Adiyaman, Turkey, Faculty of Economics and Administrative Sciences, mcelik@adiyaman.edu.tr
Bibliografia
- [1] Baysal C. A., Tekarslan E., İşletmeler İçin Davranış Bilimleri, Avcıol Basım-Yayın, İstanbul, 1996, p. 113
- [2] Brown J. A. C., The Social Psychology of Industry, Penguin Books, New York, 1979 p. 208
- [3] ChurchilL, G. A, Ford, N. M , Walker, O. C., Measuring The Job Satisfaction of İndustrial Salesmen, Journal of Marketing Research. Vol. 11, No. 3/1974
- [4] Drucker F. P., Gelecek İçin Yönetim, Çeviren: Fikret Üçcan, İş Bankası Yayınları, 1995, p. 111
- [5] Erdoğan, I., İşletmelerde Davranış, Beta Yayıncılık, İstanbul, 1994, p. 376
- [6] Erdoğan, I. (1996). İşletme Yönetiminde Örgütsel Davranış, İstanbul Üniv. İşletme Fak. Yayınları, İstanbul, p. 33
- [7] Eren E., Yönetim psikolojisi, Beta Yayınları, İstanbul, 1993, p. 86
- [8] Gürsoy, B., Verimlilik Üzerine Düşünceler, MPM Yayınları, Ankara, 1985
- [9] Herzberg, F., One More Time. How Do You Motivate Employees?, The McMillan Press London, 1976
- [10] Hicks H. G., Gullett C. R., Organizasyonlar: Teori ve Davranış, Çeviren: Besim Baykal, İstanbul İktisadi ve Ticari İlimler Akademisi Yayınları, İstanbul, 1981, p. 229
- [11] Hirszowicz, M., Industrial Sociology: An Introduction, Martin Robertson & Company, Oxford, 1981, p. 89
- [12] Kağitçibaşi, Ç., İnsan ve İnsanlar, Evrim Yayınları, İstanbul, 1988, p. 87
- [13] Köknel Ö., Özuğurlu K., Bahadir, G. A., Davranış Bilimleri (Ruh Bilim), İstanbul Üniv. Tıp Fak. Yayınları, İstanbul, 1989, p. 22
- [14] Kresh D., Crutchfield R. S., Sosyal Psikoloji Nazariye ve Problemler. İstanbul Üniv. Edeb. Fak. Yayınları, İstanbul, 1970, p. 182
- [15] Lawler E. E., Motivation in Work Organization, Brookes-Cole Publishing, Monterey, California, 1973, p. 61-87
- [16] Locke, E. A., The nature and causes of job satisfaction. Book Chapter in Handbook of industrial and organizational psychology (1990). Consulting Psychologists Press, 1976, p. 130
- [17] Maslow, A. H., Motivation and Personality. Harper and Row, Newyork, USA, 1954
- [18] Miner J. B., Organizational Behavior, Random House Business Division, New York, 1988, p. 224
- [19] Özkan S., PsikiyaPtrik Tıp:Konsültasyon-Liyezon Psikiyatrisi, Roche Müstahzarları a.ş., İstanbul, 1993, p. 4
- [20] Roethlisberger, F. J., İşletme İdaresi ve Moral (Beşeri Münasebetlerin Personel idaresindeki Rolü ve İşletme İdarecileriyle İşçilerin Moraline ve çalışma Gücüne Tesiri) Çeviren: Sebahaddin Zaim, İstanbul Üniv. İktisat Fak. Yayınları, İstanbul,1996, p. 42
- [21] Taylor, F. W., Principles of Scientific Management. New York and London, Harper & brothers Co, 1991
- [22] Turner, J. H., Brown, G., An improved job dimension scale to measure job satisfaction in sales reps, Journal of the Academy of Business and Economics, İssue March, 2004, p. 1
- [23] Yankelovich, D., The Meaning of Work, The Workers and The Job, Editör: Rosow, J. M., Prentice-Hall Press, New Jersey, 1974, p. 75
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-article-BPC8-0003-0001