Supply chain flexibility and Balanced Scorecard : conceptual model and empirical study in Tunisian companies launched upgrading program

• Autorzy: Dhiaf M. M. , Benabdelhafid A. , Jaoua F.

Warianty tytułu

PL

Elastyczność łańcucha dostaw i Zrównoważona Karta Wyników : model koncepcyjny i studium empiryczne w przedsiębiorstwach tunezyjskich : uruchomienie programu aktualizacji

• Języki publikacji: EN

Abstrakty

EN

In this article, we clarify the concept of supply chain flexibility (SCF) in an attempt to unveil the difficulty in understanding and dealing with the scope this concept. The imprecise notion of SCF makes it difficult to develop valid and reliable measures which are needed to construct and test a theory involving supply chain flexibility. This paper sheds light on literature relating to the impact of SCF on business performance. A conceptual framework is presented to uncover the effects of different dimensions of SCF (human resources, product, process, information technology and logistics) on the global performance. Valid and reliable measures are developed for each dimension of SCF and global performance and hypotheses are tested using structural equation modeling. From a large sample survey (n= 105) of manufacturing firms launched upgrading program, results indicate a partial impact of supply chain flexibility on the global performance. Three dimensions (human resources flexibility, Logistics flexibility and Information Technology flexibility) have positive and strong relationships on global performance. But, Product flexibility and Process flexibility were not present in Tunisian firms.

PL

W artykule tym wyjaśniamy koncepcję elastycznego łańcucha dostaw (FCM), starając się odsłonić trudności związane z pojmowaniem tej koncepcji. Nieprecyzyjne pojęcie elastycznego łańcucha dostaw utrudnia rozwój aktualnych i wiarygodnych środków, które są potrzebne do budowy i testowania teorii z uwzględnieniem elastycznego łańcucha dostaw. Artykuł ten rzuca światło na literaturę dotyczącą wpływu elastycznego łańcucha dostaw na wydajność biznesową. Prezentowana rama koncepcyjna ma za zadanie odkrycie skutków jakie niosą za sobą różne wymiary elastycznego łańcucha dostaw (zasoby ludzkie, produkty, procesy, technologie informacyjne i logistyka) w wymiarze globalnym. Dla każdego wymiaru elastycznego łańcucha dostaw i jego wymiaru globalnego, opracowane zostały prawidłowe i niezawodne środki, a hipotezy zostały przetestowane przy użyciu strukturalnego modelowania równań. Z dużego badania reprezentacyjnego (n=105) zakładów produkcyjnych, uruchomiono program aktualizujący, a wyniki wskazują na częściowy wpływ elastyczności łańcucha dostaw na wydajność w skali globalnej. Trzy wymiary (elastyczność zasobów ludzkich, elastyczność logistyki i elastyczność technologii informacyjnej) mają pozytywne i silne relacje związane z wydajnością w skali globalnej. Jednakże elastyczność produkcyjna i elastyczność procesowa nie były obecne w firmach tunezyjskich.

Słowa kluczowe

EN

supply chain flexibility; balanced scorecard; Tunisian upgrading program; structural equation modelling

PL

elastyczny łańcuch dostaw; zrównoważona karta wyników; tunezyjski program aktualizacyjny; modelowanie równań strukturalnych

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2012
• Tom: Vol. 5
• Strony: 34--58
• Opis fizyczny: Bibliogr. 71 poz., rys., tab.

Twórcy

autor

Dhiaf M. M.

autor

Benabdelhafid A.

autor

Jaoua F.

• Higher Institute of Industrial Management of Sfax, Tunisia. (in frensh: Institut supérieur de Gestion Industrielle de Sfax-Tunisie),

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