The network probability model of one-type customer requests processing in an insurance company

• Autorzy: Matalytski M. , Rusilko T.
• Języki publikacji: EN

Abstrakty

EN

The subject of this paper is the stochastic model of client requests processed by an insurance company. The model takes into account the limited duration of insurance contracts and the dependence on time of requests service rate. A closed exponential queueing network with single-type messages is used as the model. The goal of the study is to solve the problem of finding the optimal number of employees of the insurance company on certain time intervals. The study is conducted in the asymptotic case of high network load. The results of this paper could be applied to optimize the functioning of insurance companies.

Słowa kluczowe

EN

insurance company; queueing network; insurance contract; differential equations

PL

towarzystwo ubezpieczeniowe; umowa ubezpieczeniowa; równania różniczkowe

• Wydawca: Wydawnictwo Politechniki Częstochowskiej
• Czasopismo: Prace Naukowe Instytutu Matematyki i Informatyki Politechniki Częstochowskiej
• Rocznik: 2012
• Tom: Vol. 11, nr 1
• Strony: 73--83
• Opis fizyczny: Bibliogr. 3 poz., rys.

Twórcy

autor

Matalytski M.

autor

Rusilko T.

• Institute of Mathematics, Czestochowa University of Technology, Poland,

Bibliografia

• [1] Matalytski M., Rusilko T., Mathematical analysis of stochastic models of claims processing in insurance companies, GrSU, Grodno 2007.
• [2] Rusilko T., Zagainova T., About one probabilistic model of clients processing in insurance company, Vestnik GrSU. 2008, 2 (3), 66-72.
• [3] Paraev U., Introduction in Statistical Dynamics of Control and Filtration Processes, Sovetskoe radio, Moscow 1976.