Functioning of the university focused on the quality and continuous improvement

• Autorzy: Dudek-Burlikowska M.
• Języki publikacji: EN

Abstrakty

EN

Purpose: A new approach to the functioning of quality management system at university focused on the quality has been presented. Design/methodology/approach: The profits resulting from possessing of Quality Management System certificate in higher education has been proposed. Findings: At the present time the educational organizations should implement Quality Management Systems, and next they should try to find a possibility of estimation of this System, and the same acting according to Deming’s principles introduce philosophy of total quality management. Research limitations/implications: Generally definitions of quality educational has been described. Quality of university should implement to integrate aspects based on the quality criterion which will allow the entire organizational system of university to achieve the optimum level of the quality, of the high effectiveness and the innovation, and proquality action should include the entire organization. Practical implications: The possibility of implementing Method of Averaging Quality Groups of Rating as a factor of improving of university functioning has been shown. Originality/value: Implementing the Method of Averaging Quality Groups of Rating has been a new approach for estimating quality of university. Design the quality pattern of Criterial Model of the Evaluation of Quality University and calculate the index of quality of scientific organization become the kind of monitoring the entire university oriented on the quality.

Słowa kluczowe

EN

quality management; quality of education

PL

zarządzanie jakością; jakość edukacji

• Wydawca: International OCSCO World Press
• Czasopismo: Journal of Achievements in Materials and Manufacturing Engineering
• Rocznik: 2009
• Tom: Vol. 37, nr 2
• Strony: 767--774
• Opis fizyczny: Bibliogr. 21 poz., rys., tabl.

Twórcy

autor

Dudek-Burlikowska M.

• Division of Materials Processing Technology, Management and Computer Techniques in Materials Science, Institute of Engineering Materials and Biomaterials, Silesian University of Technology, ul. Konarskiego 18a, 44-100 Gliwice, Poland,

Bibliografia

• [1] E. Skrzypek, Proceedings of the Scientific Conference “Changing enterprises in changing politically Europe”, Kraków, 2000, 729 (in Polish).
• [2] R. Nowosielski, A. Kania, M. Spilka, Integrated recycling technology as a candidate for best available techniques, Archives of Materials Science and Engineering 32/1 (2008) 49-52.
• [3] M. Dudek-Burlikowska, Quality estimation of sale process with usage of quality methods in chosen company, Journal of Achievements in Materials and Manufacturing Engineering 20 (2007) 531-534.
• [4] M. Dudek-Burlikowska, Exploiting the quality function deployment improving Quality Management System of the university orientated to the student, Proceedings of the Scientific Conference „Conditioning qualities of living in the information society”, Lublin, 2007, 11-18 (in Polish).
• [5] T. Karkoszka, D. Szewieczek, Risk of the processes in the aspect of quality, natural environment and occupational safety, Journal of Achievements in Materials and Manufacturing Engineering 20 (2007) 539-542.
• [6] D. E. Hardt, Modeling and Control of Manufacturing Processes: Getting More Involved, ASME Journal of Dynamic Systems Measurement and Control 115 (1993) 291-300.
• [7] T. Wawak, M. Recha, W. Modliński, J. Majterski, Education – look At the future, Problems of Quality 1 (2006) 5-9.
• [8] E. Skrzypek, Quality of education in the society of knowledge, Proceedings of the Scientific Conference “Education in the Society of Knowledge”, Lublin, 2006, 38-48.
• [9] L. A. Dobrzański, M. Roszak, Industrial management and organisation, Journal of Achievements in Materials and Manufacturing Engineering 30/2 (2008) 223-226.
• [10] Z. Foltynowicz, D. Wosik, Quality Management at the university as the condition of raising the quality of the – life - experiencing the Faculty of Commodity Science of Economic Academy in Poznań, Proceedings of the Scientific Conference „Conditioning qualities of living in the information society”, Lublin, 2007, 19-26 (in Polish).
• [11] E. Skrzypek, Quality in the education - conditioning and factors of the success, Problems of Quality 2 (2006) 15-20 (in Polish).
• [12] M. Wiśniewska, Total Quality Education in the higher education. The attempt of the definition and the model of implementing, Problems of Quality 9 (2007) 13-22 (in Polish).
• [13] M. Dudek-Burlikowska, Quality research methods as a factor of improvement of preproduction sphere, Journal of Achievements in Materials and Manufacturing Engineering 18 (2006) 435-438.
• [14] J. Michalska, D. Szewieczek, The improvement of the quality management by the activity-based costing, Journal of Achievements in Materials and Manufacturing Engineering 21/1 (2007) 91-94.
• [15] Norm PN EN ISO 9001:2000 Quality management systems. Basics and terminology, PKN, Warsaw, 2001 (in Polish).
• [16] K. Lisiecka, About need of assurance and evaluation of quality of educational services, Problems of Quality 2 (2000) 14-19 (in Polish).
• [17] L. A. Dobrzański, M. Roszak, Quality management in university education, Journal of Achievements in Materials and Manufacturing Engineering 24/2 (2007) 223-226.
• [18] J. M. Myszewski, Managing the changeability. System approach at statistical methods in quality management, ORGMASZ, Warsaw, 1998 (in Polish).
• [19] S. Tkaczyk, M. Dudek, Quality continuous improvement of production process in aspect of usage quality researches and estimation methods, Proceedings of the 11th International Scientific Conference “Achievements in Mechanical and Materials Engineering” AMME’2002, Gliwice – Zakopane, 2002, 567-570.
• [20] R. Kolman, Engineering of the quality, PWE, Warsaw, 1992.
• [21] M. Dudek, Quality methods as a factor of functionality and improvement preporoduction of organization sphere, Proceedings of the Nationwide Scientific Conference „Management of organization of project oriented”, Lublin, 2004, 89-93 (in Polish).