Sześć sigma - niezbędne elementy doskonalenia procesów i budowy przewagi na rynku

• Autorzy: Kaźmierczak M.

Warianty tytułu

EN

Six Sigma - indispensable elements of processes improvement, and creation of advantage on market

• Języki publikacji: PL

Abstrakty

EN

The six sigma means, that in one million of operations realized during the manufacturing of a product, the indicator of inconformities will be max 3-4 pieces. This methodology forms a part of TQM, although is more to quality of products oriented and not so strongly to the human factor. The model of performance, applied here, bases on DMAIC determination: define, measure, analyse, improve and control, what is to the Deming Circle P-D-C-A related. The committment and real support of top executives, starting from the main director or president to "bottom or down", is needed obviously. The introduction of 6 sigma methodology causes the corporative culture changes. The organizational and political factor must be used, because the lower level of personal should understand the performance and goals assumed, participating honestly in the realization of objectives. It has 2 aspects: customer orientation, including supplier orientation as well, and traning of people, with internal communication, teamwork and so on. The consideration of CTQ and CTC factors (critical to quality and critical to cost) has appropriate influence on analyzed processes. The project management, selection and its cntena, are in the performance applied too.

Słowa kluczowe

PL

Sześć Sigma; model DMAIC

EN

Six Sigma method; DMAIC

• Wydawca: Wydawnictwo SIGMA-NOT
• Czasopismo: Problemy Jakości
• Rocznik: 2002
• Tom: R. 34, nr 7
• Strony: 30--34
• Opis fizyczny: Bibliogr. 13 poz.

Twórcy

autor

Kaźmierczak M.