Strategiczna karta wyników - instrument oceny efektywności organizacji

• Autorzy: Cholewicka-Goździk K.

Warianty tytułu

EN

Balanced Scorecard as a tool applied for the organization effectiveness evaluation

• Języki publikacji: PL

Abstrakty

EN

The balanced scorecard can be used to the formulation of the complete new managerial structure, where the firm strategy is in the centre of key processes and all management systems. Before, the evaluation of a firm was based on the financial evaluation of results obtained, only, The application of the balanced scorcard permits to the firm its evaluation in the more complex form, because it considers such measures like: financial indicators, customer satisfaction, internal operational processes, knowledge and development, all nominated by the view of related perspectives for company. The discussion of these perspectives, utilized to the practical performance, with demonstration of certain foreign examples, is the context of the presented publication.

Słowa kluczowe

PL

strategiczna karta wyników; ocena efektywności

EN

balanced scorecard; effectiveness; evaluation

• Wydawca: Wydawnictwo SIGMA-NOT
• Czasopismo: Problemy Jakości
• Rocznik: 2002
• Tom: R. 34, nr 2
• Strony: 6--9

Twórcy

autor

Cholewicka-Goździk K.