Co jest takiego innego w Sześć Sigma?

• Autorzy: Schultz L. E.

Warianty tytułu

EN

What other is in Six Sigma?

• Języki publikacji: PL

Abstrakty

EN

Dr N. Kano from Japan (Tokyo University) presented in certain time so called TQM-House. It includes in the fundaments: motivating approach, proper technology and general education level. The top of that house is the "satisfaction of customer". One of the house-column leading to this top is Six Sigma as well. Is it a specific form of performance? Or is it a different managerial technique? What common has here the MAIC (Measure, Analyze, Improve, Control) or DMAIC (Define, Measure, Analyze, Improve, Control)? Who is the "Black Belt"? And why the "Champion" is responsible for the succes of project? And "Quality Journal" is really a Journal or a type of QC Stories in American version? The answers is possibly to find in article presented.

Słowa kluczowe

PL

Sześć Sigma

EN

Six Sigma method; MAIC; DMAIC; Champion; Black Belt

• Wydawca: Wydawnictwo SIGMA-NOT
• Czasopismo: Problemy Jakości
• Rocznik: 2001
• Tom: nr 12
• Strony: 15--17

Twórcy

autor

Schultz L. E.