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Tytuł artykułu

Sensitivity analysis of key customers and revenue-oriented admission control and scheduling algorithm

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EN
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EN
The paper deals with the problem of Quality of Web Service (QoWS) in e-commerce Web servers, i.e. in retail Web stores. It concerns the admission control and scheduling algorithm for a Web server system, which aims at preventing the system from overload to provide high QoWS level and ultimately, to increase Web site's conversion rate, i.e. to turn more visitors into customers. The sensitivity of the algorithm to changes in its basic parameter values was analyzed by using a simulation-based approach. Special attention was paid to evaluation of the parameter impact on conventional and business-related system performance metrics.
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autor
autor
  • Opole University, Institute of Mathematics and Informatics, Oleska 48, 45-052 Opole, Poland, phone: +48 77 4527227, gsuchacka@uni.opole.pl
Bibliografia
  • [1] Ataullah A., MyQoS: a profit oriented framework for exploiting customer behavior in online ecommerce environments, Proc. of WISE’07, Nancy, France, pp. 533-542, 2007.
  • [2] Poggi N., Moreno T., Berral J.L., Gavald R., Torres J., Web customer modeling for automated session prioritization on high traffic sites, Proc. of UM’07, pp. 450-454, 2007.
  • [3] Shaaban Y.A., Hillston J., Cost-based admission control for Internet commerce QoS enhancement, Electron. Commerce. Res. Appl., 8, 142-159, 2009.
  • [4] Suchacka G., Borzemski L., Integrating a key customer-oriented strategy into the B2C ecommerce service, Management and Production Engineering Review, 1, 4, 67-76, 2010.
  • [5] Totok A., Karamcheti V., RDRP: reward-driven request prioritization for e-commerce Web sites, Electron. Commerce. Res. Appl., 9, 549-561, 2010.
  • [6] Yue C., Wang H., Profit-aware overload protection in e-commerce Web sites, Journal of Network and Computer Applications, 32, 2, 347-356, 2009.
  • [7] Zhou X., Wei J., Xu C.-Z., Resource allocation for session-based two-dimensional service differentiation on e-commerce servers, IEEE Trans. Parallel Distrib. Syst., 17(8), 838–850, 2006.
  • [8] Suchacka G., Borzemski L., Simulation-based performance study of e-commerce Web server system - methodology and metrics, Information Systems Architecture and Technology - Web Information Systems Engineering, Knowledge Discovery and Hybrid Computing, ISBN 978-83-7493-630-9, Wrocław, pp. 25-35, 2011.
  • [9] Borzemski L., Suchacka G., Business-oriented admission control and request scheduling for ecommerce websites, Cybernet. Syst., Taylor & Francis, 41, 8, 592-609, 2010.
  • [10] Suchacka G., Borzemski L., Simulation-based performance study of e-commerce Web server system - results for FIFO scheduling, Multimedia and Internet Systems: Theory and Practice, AISC, chapter 24, vol. 183, Springer, Berlin Heidelberg, pp. 249-259, 2013.
  • [11] 8 Seconds to Capture Attention, Silverpop’s Landing Page Report, 2007, http://www.silverpop.com/practices/studies/landing page (access date: March 15, 2008).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-article-BAR0-0070-0051
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