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Evaluation of socio-organizational environment of ERP projects

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The paper presents the method supporting analysis and evaluation of organizational and socio-psychological issues of ERP projects. It is based on socio-organizational implementation determinants (SOID) model. The aim of the study is to assess the usefulness of this model for evaluation - and consequently improvement - of this critical aspects of ERP implementation projects. SOID consists of over 160 elements influencing the effectiveness of ERP implementation projects. They all deal with human aspects of system projects and can be embraced in three categories: enterprise culture, project management and knowledge management. The methodology of SOID application is outlined. Then, based on a case study of Polish company, possible utilization of its results for project development sake is described.
  • Jagiellonian University, Department of Management in Tourism, Prof. S. Łojasiewicza 4, 30-348 Kraków, Poland, phone: +48 12 664-55-79,
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